Night Manager

3 months ago

Sydney, Australia Hilton Hotels Full time

JOB DESCRIPTION

A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours.

What will I be doing?

As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The position has a Front Office focus but also has responsibility for overall hotel operations in the absence of Functional Managers, including but not limited to the following tasks:

  • Be visible in the hotel lobby and other public areas
  • Represent the General Manager and other Senior Managers in their absence
  • Maintain current knowledge of all security and emergency procedures and manage the instigation of such procedures as required
  • Handle any management issues or emergencies that arise, record them as required, and implement the necessary actions to bring them to resolution
  • Ensure that all Guest complaints are managed promptly and completely
  • Support the Night Auditor with all Front Desk and accounting related duties
  • Produce nightly reports, as required
  • Inform other departments of Guest special requests, including early/late departures and room changes
  • Maintain awareness of all hotel areas

What are we looking for?

A Night Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

  • Have a degree, diploma, or formal certification in Hotel Management or equivalent
  • A minimum of 2 years of Front Office supervisory experience in the hotel, leisure, and/or retail sectors
  • Current and demonstrated knowledge of health and safety and security procedures
  • Calm, efficient, and able to work well under pressure
  • Excellent inter-personal and communication skills

What will it be like to join the Hilton Sydney team?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. We are committed to an equitable and inclusive workforce that represents many different cultures, backgrounds and viewpoints. Grounded in our founding purpose, we foster an environment where Team Members can be their authentic selves with opportunity for all to learn, grow, succeed and thrive. Joining Australia's award-winning #2 Great Place to Work culture means:

  • A laundered uniform provided to you
  • Free team member meals served fresh daily
  • 100 discounted travel nights per year for you, your friends or family to enjoy at any of our 7000+ hotels located in 122 countries and territories around the world
  • Food & Beverage discounts so you don’t just stay when you travel but also enjoy dining experiences
  • Flexibility so you can Thrive and make space for what matters most
  • Working alongside an experienced and dynamic leadership team in our hallmark property, this role provides an exceptional opportunity for growth and Hilton career progression

  • Night Manager

    2 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Accor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries. Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. We offer exceptional opportunities for career...

  • Night Manager

    2 months ago

    Sydney, Australia Accor Full time

    Company DescriptionAccor Hotels is the world’s largest and fastest-growing hotel group with a network of more than 5000 properties in over 100 countries.  Centrally located in the heart of Darling Harbour, Novotel & ibis Sydney Darling Harbour includes not 1 but 2 of Sydney's most popular Hotels. We offer exceptional opportunities for career development &...

  • Night Manager

    3 months ago

    Sydney, Australia Hilton Full time

    Night Manager A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. **What will I be doing?** As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The...

  • Night Manager

    3 weeks ago

    Sydney, Australia Hilton Full time

    Night Manager A Night Manager is the first point of contact for any general management related queries and overall hotel operations concerns that arise outside normal operating hours. **What will I be doing?** As a Night Manager, you're the first point of contact for any general management related queries that arise outside normal operating hours. The...

  • Night Manager

    2 weeks ago

    Sydney, Australia AccorHotel Full time

    **Company Description** Centrally located in the heart of Sydney CBD, we are looking for a Full Time **Night Manager** to join our team at the ecclectic **Ibis Styles Sydney Central.** We are seeking an energetic and enthusiastic night expert to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction...

  • Night Manager

    2 months ago

    Sydney, Australia AccorHotel Full time

    Job DescriptionOversee the nightly operations of the hotel, ensuring all departments function effectivelyManage guest relations and handle any complaints or issues that arise during the night shiftConduct night audits, ensuring financial transactions and reports are accurateEnsure the safety and security of all hotel guests and staff by conducting regular...

  • Night Manager

    3 weeks ago

    Sydney, Australia Hilton Full time

    Night Manager Before you get started Yes, we do have the BEST Team Member Travel Program with HUGE discounts on hotel rooms for our Team Members! Why you’ll love working for Hilton! - Access to the world’s best Team Member Travel Program with highly discounted rates. - Discounts of up to 25-50% on products and services in participating Hilton...

  • Night Manager

    4 months ago

    Sydney, Australia Scape Full time

    THE ROLEThe Night Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents. This role involves working night shifts from 11pm – 7am on a rotating roster.As a Night Manager, your key responsibilities will include:Conducting...

  • Night Manager

    2 weeks ago

    Sydney, Australia Accor Full time

    Company DescriptionCentrally located in the heart of Sydney CBD, we are looking for a Full Time Night Manager to join our team at the ecclectic Ibis Styles Sydney Central.We are seeking an energetic and enthusiastic night expert to ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as...

  • Night Manager

    2 months ago

    Sydney, Australia AccorHotel Full time

    **Company Description** The latest addition in the Accor portfolio, The Clarence Hotel Sydney, part of the Handwritten Collection, is opening soon with a buzz in its central Sydney CBD location near Wynyard, Pitt st Mall, Barangaroo and Darling Harbour. Clarence is in the funky part of town, where the buildings operate large business deals by day, and the...

  • Night Manager

    2 months ago

    Sydney, Australia AccorHotel Full time

    Job DescriptionThere is a unique opportunity for an experienced hotel management professional to join our Front Office team as Pre-Opening Night Manager on a full-time basis.Reporting to our Front Office Manager and with a hands-on approach, you as the Night Manager will manage the Front Office operations across during the overnight hours of 11pm –...

  • Night Manager

    3 weeks ago

    Sydney, Australia TFE Hotels Full time

    **Adina Apartment Hotel Darling Harbour** Are you willing to embrace the dark side? It’s not what you might think - and, guaranteed, more than you expect - if you’re ready to step up as Night Manager at Adina Apartment Hotel Darling Harbour. We’re looking for a unique all-rounder and quintessential people person. You’re self-assured and...

  • Night Manager

    1 week ago

    Sydney, Australia Accor Apartments & Realty Full time

    The Sebel Quay West Suites Sydney, where chic style meets unmatched sophistication. Nestled in the historic Rocks district and just moments from Circular Quay, our hotel offers breathtaking views of the Sydney Opera House and Sydney Harbour Bridge. Our contemporary one - and two-bedroom apartments provide a luxurious retreat for our guests, while The...

  • Night Manager

    3 weeks ago

    Sydney, Australia TFE Hotels Full time

    Are you willing to embrace the dark side? It’s not what you might think - and, guaranteed, more than you expect - if you’re ready to step up as Night Manager at Adina Apartment Hotel Darling Harbour. We’re looking for a unique all-rounder and quintessential people person. You’re self-assured and level-headed and you shine when the stars come out....

  • Night Manager

    6 months ago

    North Sydney, Australia TFE Hotels Full time

    Join the fun and supportive team and grow YOUR hotel career!! Set in the heart of North Sydney’s bustling business precinct, with easy access to cafes, and shops and close to the train station, Vibe Hotel North Sydney is recruiting a reliable and passionate hospitality professional for the role of full-time Night Manager. About the role As Night Manager,...

  • Assistant Night Manager

    4 weeks ago

    Sydney, Australia Hilton Full time

    Assistant Night Manager An Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Assistant Night Manager, you are responsible for managing the first impressions of...

  • Night Manager

    6 months ago

    Sydney Olympic Park, Australia AccorHotel Full time

    **Company Description** At Accor, creating exceptional guest experiences is an obsession. Everything we do, we do to ensure our guests Feel Welcome and Feel Valued. With over 4,000 properties across 90 countries, we are a true international brand. Pullman, Novotel and Ibis Hotels Sydney Olympic Park form part of the most unique Hotel precinct in NSW, being...

  • Night Manager

    6 months ago

    Sydney, Australia TFE Hotels Full time

    Are you willing to embrace the dark side? It’s not what you might think - and, guaranteed, more than you expect - if you’re ready to step up as Night Manager at Vibe Hotel Darling Harbour. We’re looking for a unique all-rounder and quintessential people person. You’re self-assured and level-headed and you shine when the stars come out. We’re...

  • Night Operations Manager

    1 month ago

    Sydney, New South Wales, Australia Scape Full time

    Job Title: Night Operations ManagerThe Night Operations Manager is a key member of the property-based Operations team, responsible for ensuring the safety and security of residents as well as the effective management and escalation of incidents.This role involves working night shifts from 11pm – 7am on a rotating roster, conducting nightly audits to ensure...

  • Assistant Night Manager

    4 weeks ago

    Sydney, Australia Hilton Hotels Full time

    JOB DESCRIPTIONAn Assistant Night Manager assists in the night-hour supervision of the Front Office Team to ensure Team Members are prepared and well-informed to deliver Guests an exceptional experience from check-in through check-out. What will I be doing? As Assistant Night Manager, you are responsible for managing the first impressions of...