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Credit Controller

2 months ago

Eagle Farm, Australia G James Full time
Collaborate in an inclusive, high functioning workforce Full time permanent position with immediate start available Competitive salary commensurate with skills and experience

G.James is Australia's leading integrated glass and aluminium manufacturer and contractor. Our privately-owned family company employs over 2000 people with operations throughout Australia. 

Our Group Support Services (Head Office) team, based in Eagle Farm, Brisbane, is seeking an experienced Credit Controller to join our active Accounts team.

The Benefits:

  • Full-time Permanent position - Ongoing work
  • Training and Development opportunities
  • Job Stability - 107 years in Australia run by the same family
  • Corporate health benefits - 7 % BUPA health cover
  • Employee Assistant Program - Telus Health 
  • Nationally reputable company - Leaders in glass and aluminium manufacturing
  • Excellent employment conditions, job stability and a commitment to career advancement for enthusiastic and motivated people

The Role:

  • Managing inbound & outbound calls to investigate, identify and establish relationships with clients with outstanding debts
  • Manage, negotiate, monitor, and process payments and payment arrangements
  • Liaise with internal departments to resolve client discrepancies/disputes
  • Assess client accounts and recommend remedial action as required
  • Conduct credit checks and recommend actions based on outcomes
  • Comply with client policies, company policies and procedures
  • Weekly & monthly reporting

The Person:

  • Minimum 3 years’ demonstrated experience in a collections/debt recovery role
  • Competent in Microsoft Office suites - Excel and Word
  • Experience working with Oracle
  • Demonstrated organisational skills and strong attention to detail
  • Demonstrated skills in negotiation, objection handling and problem resolution
  • Working knowledge of the National Customer Credit Protection Act 2009, Privacy Act, ACCC Debt Collection Guidelines and basic knowledge of Consumer Credit Code

To Apply: 

If you feel you can demonstrate the qualities above, please forward a cover letter and resume which addresses your suitability for these roles.  

G.James celebrated 107 years in 2024
For more information, visit www.gjames.com.au 
James is an equal opportunity employer