F&B Attendant-In Room Dining

5 months ago

Melbourne, Australia Marriott International Full time

Are you excited to work and create epic moments for guests at our multi-award-winning venues? Come and join Marriott International, the largest hotel network in the world. W Melbourne is one of Marriott's luxury brands and our mission is to ignite curiosity and expand worlds. Our tribe are diverse and enabled to be the best version of themselves.

About the Hotel - W Melbourne

W Melbourne is the rebel between the streets, sitting in the heart of the Melbourne CBD on the iconic Flinders Lane, the luxury hotel takes its design cues from Australia’s cultural capital and providing the back-lane entrance keys to what’s New/Next in the city. Extending the laneway culture inside, 294 bold rooms and suites peel back the layers and revel in the city’s history. There are five electric and daring bars and restaurants within the hotel, plus over 800 square metres of ultra-modern event space. W Melbourne is set to be the place to see and be seen in.

About the Venue - IN ROOM DINING 

W Melbourne is now casting Talent to join the team and are on the search for those hospitality Rockstar’s who rebelliously rewrite the rules. Our In-Room Dining Talent are the vibe tribe for delivering exceptional service and in room dining experiences for all of the W Melbourne guests.

Why Join W Melbourne? 

Benefit from a competitive salary, exclusive 35% off food and beverage at W Melbourne, and Marriott International's global room night discounts for you and your loved ones. Advance your career internally with Marriott International, with a wide array of opportunities featured on our dedicated recruitment platform, Marriott careers. Be part of W Melbourne's success, including a Two Hatted Restaurant, Best Deluxe Restaurant, Award Winning Event Spaces, Award-Winning Bar Design and Certified Great Place to Work. Engage with Marriott's TakeCare initiatives, actively participating in meaningful community service because we believe in action, not just words. Earn a paid day off on your birthday because we believe in celebrating our rockstars – YOU Benefit from our Employee Assistance Program, addressing physical, emotional, and financial wellbeing. Take advantage of our Employee Referral Bonus and enjoy working alongside your tribe.

About You

Experience in a dynamic restaurant setting is highly valued. A proactive and upbeat demeanor that inspires excellence. Keen to take on new challenges and grow within your career. A current Victorian RSA is essential for your role. Embody a polished professionalism with an audacious approach to creativity; a passionate, and a playful spirit that enriches our environment while creating memorable guest experiences.

About the Role

Set up, stock, and maintain work areas. Ensure thorough understanding menu and special offerings including dietary. Engage guests in conversation regarding their stay, property services, and venue/hotel offerings. Inspect cleanliness and presentation of china, glass, and silver before use. Complete closing duties: store reusable goods, break down goods, clean equipment and areas, return equipment to proper locations, lock refrigerators, restock items, turn off lights, lock doors, and complete daily cleaning checklist. Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures. Follow all company safety and security policies and procedures. Welcome and acknowledge guests according to company standards. Use clear and professional language when speaking with others. Develop and maintain positive working relationships with others. Assist follow talent to ensure proper coverage and prompt guest service Ensure adherence to quality expectations and standards. Perform other reasonable job duties as requested by Supervisors.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​begin your purpose, belong to an amazing global​ team, and become the best version of you.

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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