F&B Attendant
1 day ago
We are seeking a skilled Attendant to join our team at W Melbourne. As a member of our In-Room Dining team, you will be responsible for delivering exceptional service and in-room dining experiences for our guests.
About You
* Experience in a dynamic restaurant setting is highly valued.
* A proactive and upbeat demeanor that inspires excellence.
* Keen to take on new challenges and grow within your career.
* A current Victorian RSA is essential for your role.
About the Job
* Set up, stock, and maintain work areas.
* Ensure thorough understanding menu and special offerings including dietary.
* Engage guests in conversation regarding their stay, property services, and venue/hotel offerings.
* Inspect cleanliness and presentation of china, glass, and silver before use.
* Complete closing duties: store reusable goods, break down goods, clean equipment and areas, return equipment to proper locations, lock refrigerators, restock items, turn off lights, lock doors, and complete daily cleaning checklist.
* Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
* Follow all company safety and security policies and procedures.
* Welcome and acknowledge guests according to company standards.
* Use clear and professional language when speaking with others.
* Develop and maintain positive working relationships with others.
* Assist fellow talent to ensure proper coverage and prompt guest service.
* Ensure adherence to quality expectations and standards.
* Perform other reasonable job duties as requested by Supervisors.
About W Melbourne
W Melbourne is a luxury hotel located in the heart of the Melbourne CBD. We are part of Marriott International, a global leader in the hospitality industry. We offer a dynamic and inclusive work environment, with opportunities for growth and development.
About Marriott International
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
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