Tech Support

4 weeks ago


Melbourne, Australia Onset Group Full time

Job Description

Sshh Can you keep a SECRET?

You’ll be working at secret and later top-secret levels of security clearance in this Tech Support role, joining the Melbourne, VIC helpdesk of a globally renowned private business.

Please note:

- This business is associated with the Australian Government, and as such this role is ONLY open to Australian Citizens.  Baseline or NV1 clearance preferred.

- Car and valid drivers license required. Expenses reimbursed. 

- Role will require travel from site to site including: Port Melbourne, Tullamarine and the CBD.

Starting as a contract role, there is room for you to become a permanent member of the organisation down the line. Plus, having security clearance places you in the unique position of being able to access other similar roles in future.

The Role

In this position you will be troubleshooting moderately complex delivery systems or network issues and escalate problem as appropriate and assist with basic computing delivery systems configuration management.

You will be responsible for applying compliance of IT operations against industry standards, ensuring efficient and effective delivery of IT operations, and escalating and coordinating the resolution of basic hardware or networking issues to vendors and suppliers.

You must also ensure that all documentation is current and aligns with Policies and Procedures, as well as participating in and responding to tasks as notified through the IT Service Desk.

About you 

  • Experienced in the support of networked PCs running Windows-based software applications
  • At least 2 years’ experience in PC Support, with Windows 10.
  • Working knowledge and experience with PC hardware and peripheral equipment
  • Excellent communication skills
  • Ability to obtain a security clearance to SECRET as required
  • Ability to work with limited supervision
  • Certificate Level qualifications in IT and typically 4 or more years' related work experience or an equivalent combination of education and experience.
  • The ability to undertake ad-hoc tasks out of hours and available to be rostered for on-call duties if required
  • Driver’s license and ability and willingness to travel to remote sites if required

If this sounds like you then please get in touch with Steven on email steven@theonset.com.au or apply online.



  • Melbourne, Australia Easygo Gaming Full time

    **What's in it for you?** Are you a tech support superstar with a passion for all things crypto? Do you have a flair for fantastic customer support? Are you passionate about tech and online gaming? If you answered yes to these questions, then we've got the perfect gig for you! We are seeking a Tech Support Specialist to support a huge online gaming platform...


  • Melbourne, Australia Tech Mahindra Full time

    Join us at Tech Mahindra as a Customer Support Associate and be part of Australia's largest telecom player! But wait, there's more! What's in it for YOU? - Flexible working arrangement from home and office* - Competitive salary + Super + Penalty rates - An attractive rewards and incentive program - Internal career progression opportunities across several...

  • Customer Service

    4 weeks ago


    Melbourne, Australia Rusher Rogers Full time

    B-Corp Healthtech Co expanding Globally - Newly Created Support role with scope to learn and grow - Next Level Passion for Customer Service - Hybrid Workplace Model (2 days WFH/3 days onsite) Take your accomplished customer service support experience to the next level this this B-Corp certified Health-Tech Co to work closely with the customer as they...


  • Melbourne, Australia Tetra Tech Full time

    Fantastic opportunity to work with our industry leading experts - We have a strong pipeline of local and international ESIA projects - Southbank, Melbourne Join our close-knit team of environmental and social specialists and support us to deliver large-scale ESIA projects for local and multi-national clients. With over 50 years’ experience in the Asia...


  • Melbourne, Australia REA Group Full time

    Lead REA’s Tech Learning & Development squad and unlock our tech community’s unlimited potential- Experience Hybrid working arrangements in a flexible environment - ex: Work from the office or home in a rhythm that suits you- Permanent role - full time or 4 days a week- Sustainability - We are certified carbon neutral and committed to reducing our impact...


  • Melbourne, Australia Tetra Tech Full time

    Fantastic opportunity to work with our industry leading experts We have a strong pipeline of local and international ESIA projects Southbank, Melbourne Join our close-knit team of environmental and social specialists and support us to deliver large-scale ESIA projects for local and multi-national clients. With over 50 years’ experience in the Asia...


  • Melbourne, Australia Tetra Tech Full time

    Fantastic opportunity to work with our industry leading experts We have a strong pipeline of local and international ESIA projects Southbank, Melbourne Join our close-knit specialist team of environmental and social experts and deliver large-scale ESIA projects for local and multi-national clients. With over 50 years’ experience in the Asia...

  • Tech Lead

    4 weeks ago


    Melbourne, Australia Frontier Software Full time

    Tech Lead - Competitive remuneration package aligned to your skills - Join a global leader in HR and Payroll solutions - Located in Melbourne with work from home opportunities **The Role** We are seeking an experienced Tech Leader, based in Melbourne, to assist Development in delivering timely results for our complex Human Resources Information...

  • Internal Sales

    4 weeks ago


    Melbourne, Australia RecruitAustralia Full time

    **RECRUITAUSTRALIA.COM PTY LTD** **ADVANCED MANUFACTURING SPECIALIST** - ENGINEERING, CNC & TECHNICAL TRADES, SALES MANAGEMENT AND ADMINISTRATION. - **REF NUMBER 682**: - **Dandenong office**: - **Internal Sales & Tech Support**: - **Manage distributors/re-sellers**: - **Engineering and Manufacturing industry.** Great opportunity to join a successful...

  • Tech Leader

    4 weeks ago


    Melbourne City Centre, Australia Salt Recruitment Full time

    Salt is excited to partner with energy software company empowering some of the biggest energy suppliers to support their customers that is looking for a Tech Leader to join a growing team in Melbourne. As a Tech Lead you will be responsible for the design and development of new features to the client’s core energy retail platform as well as managing the...


  • Melbourne, Australia Restive Tech Full time

    PERFECT ROLE FOR A WEB CONTENT SPECIALIST/COORDINATOR WITH A FLAIR FOR QA - ICONIC AUSSIE BRAND - INITIAL 6 MONTH CONTRACT **ABOUT THE ROLE**: Our client is looking for a **Website Content Coordinator **to assist with web content entry and coordination using the content management system, **Adobe Experience Manager (AEM).** In this role, you will work...

  • Tech Risk Partner

    4 weeks ago


    Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 43018 **Department**: AR ANZx Monitor, Automate and Control **Division**: Australia Retail **Location**: Melbourne About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving our customers’ financial wellbeing so they can achieve incredible things - be it buying their...

  • Tech Support

    4 weeks ago


    Melbourne, Australia Onset Full time

    **Sshh! Can you keep a SECRET?** You’ll be working at secret and later top-secret levels of security clearance in this **Tech Support **role, joining the **Melbourne, VIC** helpdesk of a globally renowned private business. **Please note**: - This business is associated with the Australian Government, and as such this role is **ONLY open to Australian...

  • Aws Tech Lead

    4 weeks ago


    Melbourne, Australia Australia Post Full time

    **Help us deliver like never before** We’re looking for an **AWS Tech Lead** to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a...

  • Gcp Tech Lead

    4 weeks ago


    Melbourne, Australia Australia Post Full time

    **Help us deliver like never before** We’re looking for a **GCP Tech Lead** to join our diverse, talented and innovative digital technology team who together are helping our customers and communities build a better future. Together, we design, build and maintain products, services and experiences that Australian's love and trust, while delivering a...

  • Audio Visual

    1 month ago


    Melbourne, Australia Quay Consulting Pty Ltd Full time

    AV Technician/ Tech Bar - Contract Role - Immediate Start Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms...


  • Melbourne, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...


  • Melbourne, Australia PTC Phone Tech & Comm Full time

    **About Us**: PTC Phone Tech & Comm are the market leader in all things Mobile & Tech! Established in 2009 and still family owned to this day our specialty is Phone Accessories and Express Phone repairs. With a vision for the future and continuing to expand our brand and product range we have over 80 stores and no plans to slow down. Our product range...

  • Audio Visual

    1 month ago


    Melbourne, Australia Quay Consulting Full time

    Quay Consulting are working with one of the worlds leading finance organisations on a number of projects. One of the projects requires an Audio Visual Technician/ Tech Bar representative for the ongoing maintenance/serviceability of a number of meeting rooms throughout the building. The meeting rooms are completely setup, yet you will be responsible for...

  • Tech Lead

    4 weeks ago


    Melbourne, Australia UniSuper Full time

    **Extra three days for Culture and Community leave**: - **Personal development plan and yearly funding to support your career goals**: - **Extra annual leave days over Christmas and New Year, and the option to purchase more time off **About US** UniSuper is a place where brilliant thinkers and passionate people come together. As one of Australia’s...