Assessor - Home Claims

1 month ago

Perth, Australia Vero Insurance Full time
Jobs - Job Details - Assessor - Home Claims

Careers at Suncorp

Take the next step. Be part of something bigger at Suncorp.

Assessor - Home Claims

Job No: 671301

Perth

Fix Term Part time

Insurance

Pay Band 4

Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions – with the aim of making life a little brighter, simpler, and better for our customers and each other. 

The role

The Assessor role involves working with a broad range of internal and external stakeholders, with a shared purpose of ‘Building futures, and protecting what matters’ for our customers.

The Assessor works closely with nominated Builders & Specialists to accurately identify loss that is covered within the customers policy, and develop appropriate, cost effective, scope of works for repairs and remediation of both building and contents items.

This work is carried out via on site and virtual meetings with customers and stakeholders, along with offsite review of documentation.

The Assessor will be involved in assessing all types of insured events, from small scale impact claims, to major fire and flood claims.

What you’ll do

Assess the property loss or damage, determine policy coverage (claim quantum, scope & schedule), work closely with Builders, Engineers, Restorers, and Scoping Consultants as well as determine reserve within delegation levels.Proactively communicate clear and accurate advice, solutions, timeframes and claim progress to stakeholders, including Customers, Claims Managers, Repairers and SuppliersDeliver professional and brilliant service when completing on-site, desktop and virtual assessments, interacting with Customers on the Claims Managers request.Support the Claims Manager to identify Customer resolution strategies to minimise Customer escalations.Determine an appropriate claim fulfilment method that balances Customer needs with business outcomes.Identify customers experiencing vulnerability and take appropriate action to ensure the customer is supported.Respond to customer and stakeholder requests within expected or agreed timeframes.Clearly document all decisions made and reasons, including ownership details, reserve changes and acceptance/rejection of claims.

What you’ll bring

Home Claims insurance experience and/or Home claims Assessing/Loss Adjusting experienceExperience within the Building trade (desired)Strong ability to interpret policies and to determine the correct policy responseCapability to use different technology/systemsCurrent Drivers Licence

Suncorp Group is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who’s naturally empathetic and finds joy and pride in making a genuine difference – because you’ll be doing that from the moment you start work each day.

If this opportunity sounds like the challenge you have been looking for

  • Assessor - Home Claims

    5 days ago

    Perth, Australia Suncorp Group Full time

    Welcome to a place where you can chase real progress and drive real change, and that includes your own career. Being a part of the Suncorp Group means being switched on, endlessly curious and always adaptable. In return, you’ll be supported to bring your own ideas to the table and challenge conventions - with the aim of making life a little brighter,...

  • Assessor, Home Claims

    1 month ago

    Perth, Australia Suncorp Group Full time

    Are you a customer-focused individual with experience in property damage assessment? If so, we're looking for you! Our Home Claims Assessors are a key part of our business ensuring we are there for our customers when they need us the most. **What you'll do** - Ensure effective and efficient assessment approach - contacting customers to arrange assessment...

  • Assessor - Home Claims

    2 months ago

    Perth, Australia Suncorp Group Full time

    **Assess property damage to determine claim quantum**: - **Perth Location** Do you have trade qualifications? Are you a customer-focused with experience in property damage assessment? If so, we're looking for you! Our Home Claims Assessors are a key part of our business ensuring we are there for our customers when they need us the most. **What you’ll...

  • Incapacity Claims Assessor

    2 months ago

    Perth, Australia IPA Personnel Services Full time

    **Are you looking for a new start with a Federal Govt organization?** We have an Opportunity for **INCAPACITY CLAIMS ASSESSORS** **WHAT YOU WILL BRING** Demonstrated Case Management Experience Strong numerical literacy expertise **WHAT YOU WILL BE DOING** - Undertake claims investigations and determinations under the Military Rehabilitation and...

  • Assessor - Event Claims

    3 weeks ago

    Perth, Australia Suncorp Group Full time

    Assess property damage to determine claim quantum Various locations -  * NSW - South Coast Region * VIC - Western Suburbs, CBD * WA - Perth The Assessor is accountable for accurately assessing property damage and determining claim quantum and scope under the relevant PDS. Through their customer interactions and support for Client Managers, Assessors...

  • Claims Home Assessor

    2 weeks ago

    Perth, Australia Youi Pty Ltd Full time

    **About the Role** Key responsibilities encompass, but are not limited to: - Conducting comprehensive assessments of homes and buildings. - Supervising the overall quality of the claims process. - Ensuring compliance with relevant legislation. - Detecting and mitigating instances of fraud. - Attaining rapid resolution times and managing costs...

  • Loans Assessor

    7 days ago

    Perth, Australia Bluebay Home Loans Full time

    Bluebay Home Loans | Accounting/Lending/Finance - Closing date: 16/03/2023**Our Company** Bluebay Home Loans is an established Mortgage Management business, which specialises in residential finance (construction and established) and other niche lending such as SMSF investment loans. We are a company committed to innovation within the Home Loan market....

  • Claims Specialist

    1 week ago

    Perth, Australia Hooker & Heijden Full time

    **Job Information**: Industry Insurance Work Experience 1-3 years Salary 65000 City Perth State/Province Western Australia Zip/Postal Code 6000 Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more....

  • Claims Specialist

    1 month ago

    Perth, Australia Hooker & Heijden Full time

    **Job Information**: Industry Insurance Work Experience 1-3 years Salary 65000 City Perth State/Province Western Australia Zip/Postal Code 6000 Hooker & Heijden are specialists in the recruitment of Insurance Professionals. Our consultants offer career advice and advancement for Brokers, Underwriters, Claims Examiners, Risk Engineers and more....

  • Claims Manager

    2 weeks ago

    Perth, Australia Suncorp Group Full time

    **Claims Manager** **Perth** **We have an exciting opportunity for a Claims Manager to join our team based in Perth on a permanent full-time basis!** **Start date of this role is Monday 4**_th_** September. The role offers flexible working arrangements with a 50-50 split between office based & work from home. You will be required to work full-time in the...

  • Motor Vehicle Assessor

    1 week ago

    Perth, Australia QBE Insurance Group Limited Full time

    Motor Vehicle Assessor **Primary Details** Time Type: Full time Worker Type: Employee **Motor Vehicle Assessor** **The opportunity** - An opportunity for a skilled Motor Vehicle Assessor to join our WA Assessing Team - Location: Perth - Permanent Full Time **Your new role** The opportunity has become available to join our team as a Motor Vehicle...

  • Home Claims Specialist

    6 days ago

    Perth, Australia RAC Full time

    Home Claims Specialist **With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA."** **Join the RAC Insurance Claims team and know you are making a genuine difference to the...

  • Team Leader, Home Claims

    5 days ago

    Perth, Australia RAC Full time

    Team Leader, Home Claims With over 1.2 million members RAC is one of WA's most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be "The driving force for a better WA." We have an exciting opportunity for an enthusiastic individual to join the Home Claims team...

  • Home Claims Specialist

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join the RAC Insurance Claims team and know you are making a genuine difference to the lives of our members! Our...

  • Home Claims Specialist

    6 days ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join the RAC Insurance Claims team and know you are making a genuine difference to the lives of our members! Our...

  • Team Leader

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We have an exciting opportunity for an enthusiastic individual to join the Home Claims team as Team...

  • Team Leader, Home Claims

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We have an exciting opportunity for an enthusiastic individual to join the Home Claims team as Team...

  • Team Leader, Home Claims

    1 week ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” We have an exciting opportunity for an enthusiastic individual to join the Home Claims team as Team...

  • Home Claims Specialist

    2 weeks ago

    West Perth, Australia Royal Automobile Club of WA Full time

    With over 1.2 million members RAC is one of WA’s most iconic and trusted brands. We are a purpose-led member organisation striving to create greater value for our members and deliver on our purpose to be “The driving force for a better WA.” Join the RAC Insurance Claims team and know you are making a genuine difference to the lives of our members! Our...

  • Claims Specialists

    3 weeks ago

    Perth, Australia RAC Full time

    Claims Specialists - Home, Motor & Recoveries - Hybrid work approach with 50% from home and 50% from our West Perth Office - Work Monday - Friday with alternating shifts 7am-3pm, 8am-4pm & 9am-5pm - Excellent staff discounts and career development opportunities! What's your Why? What keeps you driven and motived at work each day? Are you looking for a...