Sharepoint Support Analyst
3 weeks ago
- Location: Brisbane
- Type: Permanent
- Job #16670
- Salary: A$850,000
Overview
Our commercial client is looking to engage a SharePoint Support Analyst on an initial 18 month Fixed Term Contract basis, this role will be providing support across their various applications and systems. As the SharePoint Support Analyst, you will be a key member on the ITS Learning and Technology Team. You will provide a high level technical support in the delivery and operation of information systems and services within the business.
Responsibilities
- Level 2/3 support of applications including but not limited to SharePoint (Online and on-prem), Teams, and OneNote
- Analysis and troubleshooting of incidents
- Using technical knowledge to gain expertise in supported systems
- Developing and maintaining documentation
- Communicating well with stakeholders
- Willingness to learn and work on new initiatives
- Liaising with vendors such as Microsoft and Apple for problem resolution
- SharePoint administration for OnPrem and cloud environment
Skills Required
- Experience in developing for and supporting enterprise level applications
- 2 years + experience combined with extensive skills within Systems Support
- Strong knowledge and experience using SQL for queries and reporting is advantageous
- Strong grasp of job-specific skills and expertise, enabling the capability to autonomously handle routine tasks
- Experience in coaching/staff supervision as the role may take on a mentoring role for junior employees
- Azure administration (desired)
- Power Platform (desired)
Contact details
For a confidential discussion about the role, contact Alana via alana@exclaim-it.com.au
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