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Senior Practice Coach

4 months ago

Logan Central, Australia ATSICHS Brisbane Full time

About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

About the role

The Senior Practice Coach role will be responsible for leading the development and execution of targeted discreet and BAU initiatives that drive practice improvements for front-line staff across a wide variety of social service teams in the Human Service branch. The role combines a level of systems activities and front-line higher level leadership responsibilities. The role will report to the General Manager of Human Services and lead higher-level capability building transformation.

Duties

  • Meet individual staff case performance targets as per weekly, monthly and quarterly dashboard system. Meet project management targets for all practice initiatives led and owned.
  • Lead the development of a systematised and automated approach to staff practice, in line with the program logics and models of care.
  • Lead the development,  implementation and ongoing delivery of the Practice Skills Acuity Program, focusing on improving the practice interventions and professional behaviours of staff.
  • Case Manage staff to provide intensive one-to-one practice improvements to support, ensuring selection of staff are supported based on lowest client outcome performance across branch.  
  • Lead the development and ongoing execution of rigorous risk management practices across Human Service teams, particularly in Youth Justice and Child Safety Out of Home Care and Statutory Interventions. 
  • Lead the development and implementation of care coordinated systems and approaches that improve client pathways, particularly in providing wrap-around care across multiple needs of a family. Personally lead the direct case management of extreme-risk cases where risk is identified as extremely hazardous to the brand reputation to ATSICHS.

Culture

You will be a part of unique and supportive culture where every team member is treated and valued as an indiviual.

Benefits

  • Permanent full time position.
  • Starting Salary of $95,000 per annum (depending on qualification and experience) + 11% Super + Not for Profit Salary Packaging (Increases your take home pay).
  • Supportive and collaborative team of dedicated professionals.

COVID - 19 Requirements

  • Immunisation history showing  you have received two doses of a Covid -19 vaccine is encouraged.

Required

  • Current Bachelor’s Degree, in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention or Criminology with 6 years’ relevant experience in child protection, youth justice or mental health field.

OR

  • Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth Work, Child and Family Intervention with 8 years’ relevant experience in child protection, youth justice or mental health field.
  • At least 5 years experience in social services.
  • Demonstrated ability and comfortableness working in a performance driven environment to meet individual weekly, monthly and quarterly performance targets.
  • Demonstrated ability and theoretical knowledge of client agency, self-efficacy and facilitating change through client empowerment, while actively discouraging client dependence on supports.
  • Demonstrated knowledge and ability to provide behaviour change interventions that build client self-awareness and active change in achieving their identified goals.
  • Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting the totality of family needs.
  • Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams.  
  • Demonstrated knowledge and understanding of the factors contributing to vulnerability, disengagement, and intergenerational trauma of client group.
  • Experience with case management for high risk and/or crisis clients, with high-level planning and organisational skills.  
  • Knowledge of the supports available to target clients in the areas of mental health, substance misuse, education, employment and housing.

Additional Requirement

  • Requirement to travel across the Logan and/or Brisbane region, as per program location.
  • Current drivers’ licence.
  • Requirement to work outside core 9am-5pm business hours in meeting individual client needs and provide responsive care.
  • Working with Children’s Card (Blue Card) or be eligible to apply.

How to apply 

If this sounds like you, please submit your application by following the links on the recruitment page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.