IT Systems Support Officer

2 months ago


Launceston, Australia Respect Aged Care Full time

Description

Are you a skilled IT Technician that is looking to join a dedicated team, providing exceptional IT support and solutions for our aged care operations?

The IT Technician will ensure the smooth and efficient functioning of our technological infrastructure and systems, providing technical support, troubleshooting, and solutions to maintain optimal performance and productivity.

Who we are:
As a proud not for profit organisation since 1922, Respect Aged Care serves older residents through our high standard of care and community. Our focus is on giving back to older adults by fostering communities of belonging. Headquartered on the northwest coast of Tasmania, our philosophy is: Everyone deserves the right to a life well-lived, with dignity and respect.

Our organisation is constantly growing, with many homes and thousands of residents and employees across Victoria, New south Wales and Tasmania. Respect also has home care services in multiple states, and more than 700 units in different retirement villages and independent living communities.

The position:

The IT Systems Support Officer will be responsible to provide quality support and assistance to the Respect environment, staff and residents. The role’s primary aim is to ensure the proficient day-to-day functioning of the Information and Technology services and solutions. Th role is based onsite and will focus on level 1 and 2 activities as well as the procurement and logistics of equipment supply requests. Some travel may be required.

Requirements

Key duties include:

  • Provide support for all IT-related matters.
  • Manage all Desktop, and Windows infrastructure.
  • Achieve agreed service level agreements.
  • Develop and maintain knowledge base documentation.
  • Manage procurement activities and logistics of equipment requests.
  • Contribute to IT-related projects.
  • Work with third-party vendors as required.
  • Other associated tasks as directed by Respect.

What you can bring to the role:

  • Microsoft Certified Professional (MCP) or Fundamentals certification.
  • Previous IT Helpdesk and Support experience.

The following technical knowledge is strongly desired:

  • Office 365 administration.
  • Printer management and administration.
  • Microsoft Active Directory.
  • Microsoft Remote Desktop Services.
  • Networking basics.
  • 3CX
  • Jira and Confluence

Benefits

What we can offer you:

  • Competitive salary and entitlements.
  • Pay incentives including not-for-profit salary packaging.
  • Meaningful work in a purpose-driven organisation.
  • Long-term employment in a recession-proof sector.
  • Learning, development, and growth opportunities.
  • Discounted private health insurance.

Our purpose:

To care for the elderly in our communities in an environment of respect, value, and belonging.

Our Values:
Respect - Treat all people with fairness and dignity
Care -  Look after and protect the elderly, and each other
Teamwork -  Encourage, cooperate, and build trust
Courage -  Do the right thing, even when it’s difficult
Integrity -  Be open, honest, and trustworthy
Innovation -  Think differently to solve problems.
Excellence -  Drive quality to continuously improve



  • Launceston, Tasmania, Australia Respect Aged Care Full time

    Job SummaryWe are seeking a highly skilled IT Systems Support Officer to join our dedicated team at Respect Aged Care. As an IT Systems Support Officer, you will be responsible for providing exceptional IT support and solutions for our aged care operations.About the RoleThe IT Systems Support Officer will ensure the smooth and efficient functioning of our...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleWe are seeking an experienced IT Systems Support Officer to join our dedicated team at Respect Aged Care. As a key member of our IT team, you will be responsible for providing exceptional IT support and solutions to our aged care operations.Key ResponsibilitiesProvide quality support and assistance to the Respect environment, staff, and...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleWe are seeking an experienced IT Systems Support Officer to join our dedicated team at Respect Aged Care. As a key member of our IT team, you will be responsible for providing exceptional IT support and solutions to our aged care operations.Key ResponsibilitiesProvide quality support and assistance to the Respect environment, staff, and...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleWe are seeking an experienced IT Systems Support Officer to join our team at Respect Aged Care. As a key member of our IT department, you will be responsible for providing high-quality support and assistance to our staff and residents.Key ResponsibilitiesProvide technical support and troubleshooting for all IT-related matters.Manage and...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleThe IT Systems Support Officer will be responsible for providing quality support and assistance to the Respect environment, staff, and residents. The role's primary aim is to ensure the proficient day-to-day functioning of the Information and Technology services and solutions.Key ResponsibilitiesProvide support for all IT-related matters.Manage...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the Role:The IT Systems Support Officer will be responsible for providing quality support and assistance to the Respect environment, staff, and residents. The role's primary aim is to ensure the proficient day-to-day functioning of the Information and Technology services and solutions.Key Responsibilities:Provide support for all IT-related...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleThe IT Systems Support Officer will be responsible for providing quality support and assistance to the Respect environment, staff, and residents. The role's primary aim is to ensure the proficient day-to-day functioning of the Information and Technology services and solutions.Key ResponsibilitiesProvide support for all IT-related matters.Manage...


  • Launceston, Tasmania, Australia Respect Aged Care Full time

    About the RoleThe IT Systems Support Officer will be responsible for providing quality support and assistance to the Respect environment, staff, and residents. The role's primary aim is to ensure the proficient day-to-day functioning of the Information and Technology services and solutions.Key ResponsibilitiesProvide support for all IT-related matters.Manage...

  • Support Officer

    1 month ago


    Launceston, Australia ReadyTech Group Full time

    **About us**: Making a meaningful difference with mission-critical software that empowers communities to thrive. ReadyTech is more than just a one-trick pony playing in one market with one product, or one customer. We re-imagine, design, develop and deliver technology to solve our customer’s diverse problems - supporting multiple businesses across a...


  • Launceston, Tasmania, Australia Department of Justice Full time

    Job SummaryWe are seeking a highly organized and detail-oriented individual to join our team as an Administration Officer. The successful candidate will provide exceptional support to our Magistrates Court Registry, ensuring the smooth operation of our daily activities.Key ResponsibilitiesProvide personal, electronic, and telephone reception duties, handling...


  • Launceston, Tasmania, Australia Randstad Full time

    Are you passionate about making a difference and supporting your community?We are seeking a highly motivated Business Support Officer to join our dynamic team in Launceston.Key Responsibilities:Provide vital support and assistance to participants in a face-to-face environment.Engage directly with participants, addressing their needs, booking appointments,...


  • Launceston, Tasmania, Australia Randstad Full time

    About the RoleWe are seeking a highly motivated and organized Business Support Officer to join our dynamic team in Launceston. As the first point of contact for participants, you will provide vital support and assistance in a face-to-face environment.Key ResponsibilitiesEngage directly with participants, addressing their needs, booking appointments, and...


  • Launceston, Tasmania, Australia Randstad Full time

    About the RoleWe are seeking a highly motivated and organized APS3 Business Support Officer to join our dynamic team in Launceston. As the first point of contact for participants, you will provide vital support and assistance in a face-to-face environment.Key ResponsibilitiesEngage directly with participants, addressing their needs, booking appointments, and...

  • Support Officer

    1 month ago


    Launceston, Australia ReadyTech Full time

    Apply now Share About us: Making a meaningful difference with mission-critical software...


  • Launceston, Tasmania, Australia Australian Red Cross Full time

    About the RoleWe are seeking a highly skilled and compassionate individual to join our team as a Migration Support Program Officer. In this role, you will be responsible for making contact with newly arrived and culturally diverse people to assist with their needs.Key ResponsibilitiesIdentify issues affecting the health of newly arrived communities and...


  • Launceston, Australia Office of Senator Tammy Tyrrell Full time

    **Electorate Office Support (EOA)** **Senator Tammy Tyrrell** **Independent Senator for Tasmania** Applications are invited for the casual position of Electorate Officer A in the Office of Senator Tammy Tyrrell based in the Senator’s Electorate Office in Launceston, TAS. **The key duties of the position are, but are not limited to**: - Ensuring...


  • Launceston, Tasmania, Australia Australian Red Cross Full time

    About the RoleAustralian Red Cross is seeking a dedicated individual to join our Migration Support Program as a Support Officer in Launceston. In this role, you will play a vital part in supporting newly arrived and culturally diverse communities to access the health system.Key ResponsibilitiesEstablish relationships with newly arrived communities and...


  • Launceston, Australia Australia Red Cross Full time

    Casual - Launceston location About Red Cross Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. The opportunity In this position you will make contact with newly arrived and culturally and linguistically diverse people to assist with their...


  • Launceston, Tasmania, Australia Australian Red Cross Full time

    About the RoleAustralian Red Cross is seeking a dedicated individual to join our team as a Migration Support Program Officer. In this role, you will play a vital part in supporting newly arrived and culturally diverse communities.Key ResponsibilitiesEstablish relationships with newly arrived communities and identify their needsLiaise with relevant services...


  • Launceston, Australia Tasmanian Government Full time

    Department of Health Hospitals & Primary Care - Hospitals Nth Launceston General Hospital Applications must be submitted by Sunday 29 September, 2024 11:55 PM **Position details**: **Applications close**: - Sunday 29 September, 2024 11:55 PM AEST**Award/Classification**: - Health and Human Services (Tasmanian State Service) Award, General Stream, Band...