Quality and Education Manager, Clemton Park

3 days ago

Clemton Park, Australia Bupa Full time

Join Bupa Aged Care and be at the heart of it in Clemton Park.  

 As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion, and hard work. 

We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you’re absolutely supported to do just that. 

Bupa Clemton Park

Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents.

To learn more about our care home please visit: Bupa Clemton Park | Nursing Homes Sydney (bupaagedcare.com.au)

The heart of the role  

 As our Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands on support in remediating gaps, and coaching Care Home leadership team for sustainability.

In this role, you will:

  • Provide quality focused leadership and coaching.
  • Provide guidance in relation to documentation/recording to ensure care and services provided meets expected outcomes.
  • Develop team members knowledge and understanding of expectations of practice within the framework of the Aged Care Quality Standards and their own scope of practice.
  • Identify areas of employee’s skills/knowledge that require further learning/competency development and create a plan to achieve this
  • Ensure care home and team members are prepared through preparedness activities and maintains currency of the Commission Entry Questions.
  • Maintain the Care Home’s Plan for Continuous Improvement (PCI) in collaboration with leadership team Meet monthly or more frequently with the GM and CCM’s to review and track progress of PCI items.
  • Complete month end Quality Indicator Report, including analysing data, discussing, and articulating insights with CCMs and GMs, and ensuring improvements are transferred to the PCI and implemented.
  • Responsible for ensuring Government NQIP (National Quality Indicator) program data is submitted in line with Bupa timeframes, and analysed, with any improvements documented and actioned.
  • Coordinates the completion of all monthly Care Home Audits within the Operations Essential audit program.
  • Management and delivery of the highest quality clinical care of Residents person centred care for residents, including assessment, planning, implementation, and evaluation.
  • Maintain accurate records and documentation consistent with policy, legislation, and privacy requirements.

The Benefits 

- VIVA - our employee wellbeing program - live healthier and happier – see more about Why we work at Bupa; We’ve got your back. We support our people to be the best version of themselves, physically and mentally, so they can be the best support for our customers. If our customers deserve outstanding healthcare, then so do you. 

- Career development; You’ll have a real say in shaping the future direction of the business and your own career because we believe that when you grow, Bupa grows. 

- Access to leading training and professional development - supported by our quality education team and expert clinicians with a commitment to clinical excellence  

- Comprehensive induction and buddy program - we set you up for success from the outset and ease you into your new role with support 

- Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it  

What will you bring? 

  • Bachelor of Nursing with current APHRA is essential.
  • Postgraduate qualification in Aged Care and Cert IV in Training and Assessment (TAE40116) is desirable.
  • Proven track record in delivering quality clinical care, coaching, delivering training.
  • Ability to foster a team environment and build collaborative relationships.
  • Highly effective communication, leadership, and relationship management skills
  • An understanding of Resident Rights, Aged Care Accreditation Standards and Outcomes

Be at the Heart of It – your new team is ready to welcome you                                                   

Just so you know, everyone will be required to complete pre-employment checks as part of the application process.  

 Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity (including how one chooses to express it), ethnicity, disability (physical, mental and/or sensory), sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment. If you require any adjustments to participate in our recruitment process, please let us know at the time of your application. 

*Eligibility criteria and conditions apply 

  • Early Childhood Educator

    1 week ago

    Clemton Park, Australia Gowrie NSW Full time

    **Introduction**: Gowrie NSW is a proud not-for-profit early and middle childhood learning organisation established with a vision to see children thrive and amplify their contributions to the world. We achieve this vision through our services and programs for children and families and by providing leadership and professional learning opportunities to the...

  • Assistant General Manager

    3 weeks ago

    Clemton Park, Australia Bupa Full time

    **About the Role** As the Assistant General Manager, the purpose of your role is to effectively support the leadership function of the care home to ensure excellence in all aspects of service delivery, the highest standard of person-centred care of residents, the utmost quality of resident experience, compliance with the Aged Care Standards and Clinical...

  • Quality and Education Manager

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **About The Role** As a Quality Education Manager, you will lead the home in relation to quality care and services, ensuring quality governance, compliance and the competency of team members is delivered to achieve the requirements of the Aged Care Quality Standards. You will assist in identifying improvement opportunities as well as hands on support in...

  • Carer - Clemton Park

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Carer - Clemton Park

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **The Opportunity** You’ll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You’ll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa’s focus on the longer, healthier and happier lives of our...

  • Carer - Clemton Park

    2 weeks ago

    Clemton Park, Australia Bupa Full time

    The OpportunityYou'll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You'll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa's focus on the longer, healthier and happier lives of our residents has...

  • Carer - Clemton Park

    2 weeks ago

    Clemton Park, Australia Bupa Full time

    The OpportunityYou'll join a supportive, collaborative and caring team to make a positive impact to the lives of our residents with your compassionate and supportive approach. You'll deliver the highest quality person-first care to residents in line with their individual care plan. Bupa's focus on the longer, healthier and happier lives of our residents has...

  • Customer Service Manager

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **Join Our Team as a Customer Service Manager at Bupa Clemton Park Care Home!** **About the Home**: Bupa Clemton Park is a welcoming and vibrant care home that fosters a strong staff culture, encouraging growth and support for all employees. Located just 20kms from Sydney's CBD and conveniently close to public transport, our home features 144 beds across...

  • Carer - Clemton Park - Immediate Start

    2 weeks ago

    Clemton Park, Australia Bupa Full time

    Are you looking for a change where you can enjoy the benefits of building strong connections with your residents and their families?Do you long to be part of a great team who pitch in and have your back on those busy days? Continual learning and development opportunities Ongoing Career Development and Support Passionate, caring and personcentred team...

  • Recreational Activities Officer

    2 months ago

    Clemton Park, Australia Bupa Full time

    **Join Our Team: Recreational Activities Officer at Bupa Clemton Park** **About Us** Bupa Clemton Park is more than just a care home; it's a warm, welcoming community where we prioritise staff development and well-being just as much as the excellent care we provide for our residents. With a strong focus on growth and employee satisfaction, we foster a...

  • Care Manager

    1 week ago

    Clemton Park, Australia Bupa Full time

    **About the Home** - Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. **Benefits of Bupa** - Supportive, collaborative, and caring team culture -...

  • Carer - Clemton Park

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **Ready for a new career adventure?** Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. We make life better for thousands. That includes yours. You make...

  • Customer Services Consultant

    3 months ago

    Clemton Park, Australia Bupa Full time

    **About Bupa Clemton Park** Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents **About the Role** As Customer Service Consultant, you will contribute to a customer-centric administrative experience within the Care...

  • Lifestyle Coordinator

    2 months ago

    Clemton Park, Australia Bupa Full time

    **About the Home** Bupa Clemton Park is a warm, inviting care home with a stellar staff culture. We champion learning and consistently support our team, ensuring they can provide optimal care for our residents. **About the Role** As the Lifestyle Coordinator, you'll: - Oversee the Person-First Leisure and Lifestyle Programs in our homes. - Lead a team of...

  • Trainee Carer

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    Opportunity to undertake one of our new Carer Traineeship roles in our Clemton Park **Care Home**. These new roles are part time and include formal training and on-the job supports, leading to a qualification outcome in Certificate III in Individual Support (Ageing). Bupa will support your training, including paying for your education, assessment and...

  • Casual Catering Assistant

    3 weeks ago

    Clemton Park, Australia Bupa Full time

    **About the Home** Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents **Benefits of Bupa** - Supportive, collaborative, and caring team culture -...

  • Recreational Activities Officer

    2 months ago

    Clemton Park, Australia Bupa Full time

    Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents. **About the Role** As the Recreational Activities Officer, you will drive the energy, engagement, and participation of residents into a range of social,...

  • Recreational Activities Officer

    2 months ago

    Clemton Park, Australia Bupa Full time

    **About the Home** Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encourage learning and provide support to all our employees, to help them provide the best care for our residents**.** **About the Role** As the Recreational Activities Officer, you will drive the energy, engagement, and participation of residents into a range...

  • Customer Services Consultant

    3 months ago

    Clemton Park, Australia Bupa Full time

    **About the home** Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encouraging learning and provide support to all our employees, to help them provide the best care for our residents. To learn more about our care home please visit: Bupa Clemton Park | Nursing Homes Sydney **About the Role** As Customer Service Consultant,...

  • Hospitality Service Assistant

    4 weeks ago

    Clemton Park, Australia Bupa Full time

    **About the Home** Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents **Benefits of Bupa** - Supportive, collaborative, and caring team culture -...