Customer Services Consultant
8 months ago
**About the home**
Bupa Clemton Park is a warm and inviting home, with a great staff culture, we encouraging learning and provide support to all our employees, to help them provide the best care for our residents.
To learn more about our care home please visit: Bupa Clemton Park | Nursing Homes Sydney
**About the Role**
As Customer Service Consultant, you will contribute to a customer-centric administrative experience within the Care Home.
Facilitating a great customer and employee experience within the Care Home, delivering excellence in all aspects of the internal and external customer journey and actively performing the duties across all three core focus areas as outlined below to ensure consistent provision of customer service:
- ** Resident Placement**
Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by coordinating the admissions, welcome and settling in process, ensuring the best possible customer experience
- ** Employee Service**
Support the Care home employee experience through rostering, recruitment activities, onboarding and induction of new starters, and managing employee leave.
- ** Concierge**
**Skills and Experience**
- Certificate IV in Business Administration is desirable
- Previous experience in rostering and the use of Kronos or payroll systems is desirable
- Well-developed administrative skills.
- Possesses good verbal and written communication skills.
- Strong interpersonal skills and a customer service focus.
- Possesses comprehensive computer knowledge (Microsoft Word and Microsoft Excel) or be required to use a computer on a regular basis.
**How to Apply**
Bupa Villages and Aged Care is a NDIS approved provider. As part of the NDIS scheme, employees working within a NDIS facility, in a risk assessed role, must have a completed NDIS check. This is part of compliance and needs to be completed prior to commencement - successful applicants will have this cost reimbursed upon commencement.
Our people reflect the diversity of our community. At Bupa, your wellbeing, identity and own story is respected and valued.
-
Customer Services Consultant
6 months ago
Clemton Park, Australia Bupa Full time**About the Home** Bupa Clemton Park is a modern care home, located 20kms from Sydney's CBD, and close to public transport. It consists of 144 beds, with a variety of care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents. **Benefits of Bupa** - Supportive, collaborative, and caring team culture -...
-
Customer Experience Consultant
5 months ago
Wetherill Park, Australia Veolia Environmental Services Full time**The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Wetherill Park 2164. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...
-
Customer Experience Consultant
5 months ago
Wetherill Park, Australia Veolia Environmental Services Full time**The Opportunity**: Veolia ANZ is seeking a Customer Experience Consultant to join our team based in Wetherill Park 2164. As the Customer Experience Consultant, you will play a crucial role in providing outstanding support and resolving a wide range of queries for our customers. If you are someone with a strong background in customer service with excellent...
-
Customer Service Manager
6 months ago
Clemton Park, Australia Bupa Full time**Join Our Team as a Customer Service Manager at Bupa Clemton Park Care Home!** **About the Home**: Bupa Clemton Park is a welcoming and vibrant care home that fosters a strong staff culture, encouraging growth and support for all employees. Located just 20kms from Sydney's CBD and conveniently close to public transport, our home features 144 beds across...
-
Customer Experience Consultant
5 months ago
Wetherill Park, Australia Veolia Environmental Services Full time**The Opportunity**: Veolia ANZ is seeking an experienced Customer Experience Consultant to join our Premium Care team based in Wetherill Park. As the Customer Experience Consultant you will act as the first point of contact for our National customers and respond to a wide range of queries in an efficient and timely manner. This is a full time permanent...
-
Customer Service Consultant
6 months ago
Norwest Business Park, Australia DOMAINE HOMES Full time**ABOUT US** The Campbell Property Group was established in 1978 and consists of Clarendon Homes, Domaine Homes, and CPG Estates. Clarendon Homes is one of the leading project housing enterprises in NSW and QLD. We are an Australian-owned, residential builder renowned for our passionate people, innovative designs, and high-quality homes. At the Campbell...
-
Customer Service Consultant
5 months ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
6 months ago
Regency Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
6 months ago
Carole Park, Australia New Start Australia Full time**Customer Service Consultant - Aboriginal Identified Role** New Start acknowledges the traditional custodians of country throughout Australia. We pay our respect to them, and to the Elders past, present and future. **This is an Indigenous - identified position. Applicants must be of Aboriginal or Torres Strait Islander descent (pursuant to Section 14 (d)...
-
Customer Service Consultant
5 months ago
Macquarie Park, Australia Catholic Healthcare Full time**Job Description**: **Customer Service Consultant (Residential Aged Care)** - Based in Macquarie Park, short walk from Metro Station + WFH Options - 7 additional days off per year + Not for Profit Salary Packaging + Fitness Passport - Leading values based provider of Aged Care - Join our Residential Aged Care Customer Service Team - Phone based If you’re...
-
Change Manager
5 months ago
Sydney Olympic Park, Australia INDEX Consultant Full time**About INDEX Consultants**: INDEX Consultants delivers technology solutions to drive business success. We are part of a $6.9B Tokyo-based global group, with Australian offices in Melbourne, Sydney, Canberra and Brisbane. We take great pride in being trusted advisors to the Public, Financial Services, Energy & Resources, Health and Education...
-
Telstra Retail: Customer Service
3 months ago
Rosny Park, Australia Telstra Full timeEmployment Type Permanent Closing Date 30 Dec 2024 11:59pm Job Title Telstra Retail: Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your...
-
Telstra Retail: Customer Service
1 month ago
Rosny Park, Australia Telstra Full time**Employment Type **:Permanent **Closing Date **:30 Dec 2024 11:59pm **Job Title **:Telstra Retail: Customer Service & Sales Consultant **Job Summary** As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and...
-
Telstra Retail: Customer Service
5 months ago
Rosny Park, Australia Telstra Full timeEmployment TypePermanentClosing Date30 Dec 2024 11:59pmJob TitleTelstra Retail: Customer Service & Sales ConsultantJob SummaryAs a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative...
-
Beauty Consultant
1 month ago
Cumberland Park, Australia National Pharmacies Full timeAbout the RoleWe are seeking a highly skilled and motivated Beauty Consultant to join our team at National Pharmacies. As a Senior Beauty Professional, you will be responsible for providing exceptional customer service and advice on a range of health and beauty products.Key Responsibilities:Provide friendly and professional customer service and advice on...
-
Customer Service Consultant
6 days ago
Derwent Park, Australia Grupo Mantra Full timeAccor: A Global Leader in the Hotel IndustryAs a world leader in the hotel industry, Accor has an impressive presence in 110 countries with over 5,000 hotels and 10,000 restaurants and bars. The group operates a diverse hotel ecosystem that includes luxury brands, mid-range and economic offers, exclusive lifestyle concepts, venues for shows and...
-
Customer Contact Consultant
6 months ago
Cameron Park, Australia Greater Bank Full time**About the role** We are seeking dynamic and motivated **Customer Contact Consultants **to join our team in Greater Bank (Cameron Park) and Newcastle Permanent (King Street) contact centres. As a **Customer Contact Consultant**, you will play a proactive role in supporting our customers in achieving their financial goals. You will act as the initial point...
-
Customer Service Consultant
2 months ago
Bedford Park, Australia Randstad Full timeRandstad are now taking applications for customer service professionals to join one of Australia’s largest banks within their Contact Centre team at Bedford Park!The core function of this role is to provide excellent customer service to all customers, primarily within the hardships space. You will be working in a dynamic and supportive team within a...
-
Customer Experience Consultant
6 months ago
Osborne Park, Australia Eagers Automotive Full timeWork for Australia's most exciting Electric Car Brand! - Career progression into a Service Advisor Role. - Northern Location - Osborne Park! We currently have a fantastic opportunity available at **Osborne Park** for a Customer Experience Consultant working exclusively with our EV brand, **BYD**. With our custom built, state-of-the-art facilities and...
-
Customer Relations Consultant
6 months ago
Bedford Park, Australia BT Financial Group Full time**BT Customer Relations Consultant - Margin Lending - Are you a passionate communicator with a knack for building trust? - Build a long-term career in financial services - entry-level role with growth potential! Permanent full-time onsite role based in Bedford Park **How will I help?** BT, Australia's leading wealth management provider within the Westpac...