Business Analyst

2 days ago

Mulgrave, Australia Kmart Full time
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Date: 14 Nov 2024

Location: Mulgrave, VIC, AU

Company: kmartaustr

Brighter Futures Start Here

At Kmart it’s not just what you do, it’s who you are that makes every day living brighter.

You’ll be joining a diverse team who come together to collaborate globally around tech. With six purchases made every second, you’ll feel the impacts of the work you’ll do for our millions of customers every day. We’re focusing on being a customer-led, digitally enabled retailer. Our teams are working with really cool tech from AI/machine learning, IoT, cloud first solutions, to 3D virtual reality product checks and human sized robots named Tory. Join our team, choose your own path and work on projects that excite you.

 

Join the team

 

The Kmart Digital Team is at the forefront of our online presence, driving innovation and ensuring a seamless online and mobile shopping experience for our customers. Comprising talented individuals from various disciplines, this dynamic team plays a vital role in shaping the future of retail in the digital age.

As a Business Analyst, you will work with a cross-functional team of digital experts on initiatives that continue to drive innovation and constant improvement to our online shopping and digital marketing capabilities.


What you’ll be doing

  • Facilitating the requirements gathering process, including leading workshops with stakeholders to elicit, analyse, document, and validate business needs and objectives.

  • Collaborating with cross-functional teams to translate business requirements into actionable solutions, including process improvements, system enhancements, and technology implementations.

  • Acting as a catalyst for organizational change by facilitating stakeholder buy-in, conducting impact assessments, and developing change management strategies to ensure successful adoption of proposed solutions.

  • Participating in a promote Agile Ways of Working, including story refinement / slicing, in concert with Iteration and Delivery Managers.

  • Leveraging you advance communication and stakeholder engagement skills to effectively manage competing priorities in a fast-paced digital environment.

 

To be successful in this role you’ll have:

  • Demonstrated experience working as a Business Analyst in complex marketing technology environments, with exposure to customer facing digital technologies.

  • A comprehensive understanding of Software Development, the SDLC and technical concepts.

  • A high degree of proficiency in Agile ways of working and project management tools such as Jira and Confluence.

  • Proficiency with collaboration tools such as Miro and/or Mural and process mapping tools like / Visio.

  • Outstanding documentation and communication skills as well prior experience collaborating with cross functional teams.

  • Experience working within retail / e-commerce environments is highly regarded.

 

Perks and benefits we’ll offer you:

  • Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy, spending 60% of your week in our National Office
  • We’ll provide multiple ways for you to learn from online micro-credentialing in Udemy, support to gain certifications to tech community events and more.
  • Great career opportunities across the broader Wesfarmers Group.
  • We offer inclusive leave and ongoing support for team members of all backgrounds and family circumstances.
  • Free onsite parking when you’re required to come into the office.
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers
  • Reflection room, space for prayer, meditation, or time for yourself.
  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.

 

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