Senior Business Analyst

3 weeks ago

Mulgrave, Victoria, Australia Kmart Full time

Transforming Online Shopping and Fulfillment

Kmart is embarking on a strategic initiative to revolutionize the online shopping and fulfillment experience, driving customer satisfaction and operational efficiency. This project will enhance real-time inventory visibility, reducing out-of-stock items and cart abandonment, while delivery lead-time visibility will boost conversion rates and improve post-purchase experiences.

As a Senior Business Analyst, you will be responsible for coordinating work prioritization across squads, managing third-party involvement, and overseeing production releases. Your expertise in workshop facilitation and stakeholder management will be key in driving successful outcomes.

Key Responsibilities:

  • Coordinate work prioritization across squads and manage efforts that require third-party involvement.
  • Facilitate workshops, including Discovery and Inception sessions, to gather requirements and insights.
  • Create and update templates for business analysis deliverables to ensure consistency and quality.
  • Manage stakeholder expectations through effective communication and collaboration.
  • Support the recruitment and onboarding of Business Analysts and mentor junior BAs to foster their development.
  • Provide technical advice and recommendations on solutions to Product Owners.
  • Contribute to the squad roadmap and assist in creating a Work Breakdown Structure (WBS) for the roadmap's N+1 view.

Requirements:

  • 7+ years of proven experience as a Business Analyst, with at least 2 years working in an Agile delivery environment.
  • Strong experience in executing Business Analyst roles and deliverables.
  • Proficient in requirement elicitation techniques such as discovery workshops, brainstorming, and prototyping.
  • Solid analytical skills, including AS-IS, TO-BE, GAP analysis, feasibility studies, opportunity assessments, and cost-benefit analysis.
  • Familiarity with documentation tools such as Jira and Confluence, and presentation/collaboration tools like Miro, Draw.io, Visio, and MS PowerPoint.

What We Offer:

  • Flexible hybrid working options through our Flex When, Flex Well policy.
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks.
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products.
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers.
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program.
  • Free onsite parking when you're required to come into the office.
  • We offer inclusive parental leave and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances.
  • A dynamic learning and support program.
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor.
  • Reflection room, space for prayer, meditation, or time for yourself.
  • Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
  • Regular product sample sales with tonnes of discounted items to purchase.
  • Wesfarmers is Kmart's parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement.
  • Great career opportunities across the broader Wesfarmers Group.

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