Business Manager/Dental Practice Manager
1 week ago
You will be entrusted to do your job without someone constantly looking over your shoulder.
You like people, can manage people, tell them what to do when required and ensure they do their roles.
You like to grow and expand the companies you work for and love watching the statistics increase.
You have experience managing dental or allied health practices and are familiar with roles such as customer service, reception, scheduling, invoicing, accounts, data entry, etc. If you don't have a dental background, you will need to do some extra learning to familiarize yourself with this industry (we will direct you to online training for this).
You don’t mind working without direction and can manage your workday and weekly schedule and help your staff do the same.
You can hold and manage meetings. You don’t mind holding people accountable and getting them to work. You like talking to people and ensuring they are doing well. At the same time, you can crack the whip and get people to meet their targets
You are interested in business and like improving systems, streamlining workflows and helping people do more work with less effort.,
You are interested in learning and actively learn all the time whether it be software, procedures, policy or something else.
You like teaching people how to do things and can be patient while getting people to learn procedures and policies.
You take care in your work and pride yourself on high quality—none of “near enough” is good enough.
As this is a small business, you are willing to “get your hands dirty” and do roles while staff are being hired and trained. As more staff are hired and established, you will move to management.
The role is Business Manager/Practice Manager with Dentique Dental Spa.
This is a varied and busy role with lots of room for expansion.
The business is rebuilding its personnel after losing them during the pandemic, so you will work closely with the owner dentist to manage and oversee the expansion of the business while she focuses on patients and the delivery of dental treatment. The business has a large clientele and needs to scale up to fully service them once again. There are many opportunities to rapidly grow the practice.
A non-negotiable requirement of this role is that you can do every role beneath you. Only then can you manage most effectively. So the first few months will require learning and doing all aspects of the business. For example, you may have to answer phones, schedule patients, issue accounts and collect fees while hiring staff and then grooving them in. Being a professional dental practice, a high level of personal presentation is required.
Other functions may include working with the marketing team to get the best out of them, organising lunches and functions from time to time, handling staff issues, motivating staff, etc.
There is no problem hiring staff quickly. The owner needs help to get this done so that she can focus on her patients. You will be responsible for ensuring the new staff are put on the job and performing their roles. You will also be assisted by a business coach/consultant who can fill in gaps in your knowledge and assist in effective processes to do the above.
Many company policies and procedures exist, and you will need to be able to read them, implement them, and then get the staff to do the same. Once you have learned how the owner wants the company to run and it is smoothly operating and growing, you will be encouraged to improve operations and streamline the business in accordance with the owner's vision.
The company measures performance using statistics. Every role in the practice is measured. Part of this role is to hold yourself and staff accountable and perform. These are used for bonuses.
This is a full-time role. Your base salary will depend on your current level of skill and experience and is negotiable. There is plenty of room to grow. The owner is offering a profit share to the right candidate. The range starts from $60,000 plus Super plus profit share. Within 6-12 months, $120K+ is achievable. This will be based on your hard work and results in growing the practice. You can earn more if your performance is exceptional. Applications are only accepted in writing.
If this fits your goals and you are up for the challenge, apply now. To be considered for this position, please send us a cover letter explaining why you would be good at this role.
About Dentique Dental Spa:
www.DentiqueDentalSpa.com.au
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