Senior People

About the Opportunity

As our Senior People & Capability (P&C) Advisor, you’ll play a crucial role in enhancing our people management strategies across our business units at Clarence Correctional Facility. Reporting to the P&C Manager, this position calls for a proactive and skilled HR professional dedicated to developing and implementing effective people and capability strategies. You will partner with management to foster organisational development, culture change, and manage absenteeism, ensuring alignment with Serco’s strategic goals. 

This role is based on-site 5 days per week. Up to $5,000 relocation support is available for the right candidate.

What you’ll be doing  

• Strategic HR Management: Providing high-quality advice and support on all HR aspects including absenteeism, recruitment, policies, and employee relations
• Stakeholder Engagement: Building and maintaining influential leaderships, understanding business strategies to deliver tailored people management solutions
• Policy Compliance: Ensuring adherence to HR policies, procedures, and legal standards, effectively managing HR risks
• Casework Support: Assisting with employee casework below SMT level, handling disciplinaries, terminations and grievances
• Health & Wellbeing: Supporting wellbeing strategies and initiatives, liaising with relevant teams to promote a healthy workplace culture
• Cyclical HR Activities: Contributing to divisional and corporate HR initiatives to meet business objectives 

About you  

You are an experienced HR professional who thrives in a dynamic environment, showcasing a practical and results-oriented approach. With a background in industrial relations, particularly in unionised settings, you possess strong analytical, negotiation, and influencing skills. You are committed to fostering a positive workplace culture and are adept at managing complex employee relations matters.

Your ideal skills & experience  

• Ability to obtain a Federal Police Clearance 
• Tertiary qualifications in HR Management or a related field
• Proven experience in industrial relations, supporting complex employee matters, and managing HR functions in a unionised environment
• Operational experience in a detention/security setting is desirable 
• Superior communication, strategic planning, and problem-solving skills 
• High-level negotiation and influencing abilities with a capacity to develop strong stakeholder relationships

About us – Serco & proud

At Serco, not only is the nature of the work we do important, but everyone has a vital role to play from caring for vulnerable people to managing complex public services. We are a team of 50,000+ globally and 14,000+ in Asia Pacific responsible for delivering essential public services in areas including Defence, Justice, Immigration, Healthcare, Facilities Management, and Community Services. To learn more please visit www.serco.com/aspac

Why Join Us

• You’d be joining a company that delivers essential public services (in partnership with governments) that impact a better future for communities, & those in our care
• You’ll get to have an impact on how we do things: Enjoy being part of a driven team with a collaborative culture that values decision-makers & action. 
• We invest in you: Accelerate your career through our learning & development opportunities – think skills based training, defined career pathways & fantastic internal mobility opportunities across the group

If you are inspired to make a positive difference, please apply now.

For more information about this job opening, or to have a confidential discussion, please email Jinane at jinane.haidar@serco-ap.com. We do not accept applications via email. Please be advised that all prospective applicants are required to submit an application and participate in our formal recruitment process. 

This is a position of trust and responsibility and to support this we will conduct a thorough probity assessment, which includes a Federal police check as an essential selection component for this role.

Serco requires employees in this role to be fully vaccinated against COVID-19 to ensure the safety and wellbeing of our people. Please consider this requirement when submitting your application. 

Serco’s values of Trust, Care, Innovation and Pride underpin everything we do. We are curious, creative and collaborative. Our people matter and make a difference every day. We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGTBQI+, veterans and people with disability. By joining Serco you will have access to Employee Networks led by colleagues who are passionate about diversity, inclusion and belonging.