Twilight Cafe Support Worker

6 months ago

Melbourne, Australia The Salvation Army Full time

Number of Positions Available:

2

Start your career with The Salvation Army today

We are looking for compassionate people who share our mission and values, if you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to review our current vacancies.

ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope in the midst of all kinds of personal hardship. The Salvation Army offers the opportunity to use your professional skills and expertise to make a real difference in the lives of people who need help most.

Why this role matters

The Salvation Army Melbourne Project 614 program consists of a team of staff and volunteers based in the City of Melbourne, who are passionate about working with those who live on the fringes of society to address issues of homelessness or risks related to homelessness, mental health issues, addiction or social poverty.  Connecting with hundreds of people each day, the program works to achieve positive outcomes for clients.

The Twilight Cafe's primary purpose is about building relationships and addressing social inclusion. The Cafe sees a range of different people accessing the service, including people who suffer from drug and alcohol addictions, mental health and general health issues, homelessness, living in boarding houses and rooming houses, asylum seekers and even international students. The Café is open to everyone over the age of 18 and is there to provide support and a sense of community to anyone in need.

About the role

We are seeking a values-driven and proactive Twilight Cafe Support Worker to provide front of house assistance to Cafe attendees.

Reporting to the Twilight Café Coordinator, this is a fixed-term (until June 2025), part-time position (10 hours per week,Wednesday and Thursday 3pm-8pm) based in Melbourne,VIC.Salary and conditions are in accordance with the SCHADS Award Level 2.

You will successfully

  • Engage with people in a non-threatening and empathetic manner to engage them in activities provided by Project 614.

  • Manage client behaviour effectively and appropriately to provide a safe and welcoming environment for all attendees.

  • Ensure detailed assessments are completed where appropriate, with referrals to internal and external services recorded.

  • Coordinate set-up ensuring meals/beverages are served and presented in a professional and timely manner.

  • Provide day to day support for volunteer activities, relaying performance feedback to the Melbourne Project 614 Volunteer & Engagement Coordinator.

You will have

  • A tertiary qualification in community services/social work and/or related disciplines is desirable.

  • A current and valid employee Victorian Working with Children Check is required.

  • Experience within community services is desirable.

What we offer 

As a registered NFP we offer our eligible employees real and meaningful benefits such as; 

  • NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650) 

  • Flexible working conditions 

  • Health, fitness and financial discounts / benefits 

  • Paid parental leave - 12 weeks 

  • Up to 8 weeks leave per year through our purchase leave scheme  

  • Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity 

  • Purpose driven career which has positive social and sustainable outcomes  

  • Employee Assistance Program - Independent confidential counselling service; 

  • Opportunity for career development; 

  • An inclusive culture of dedicated, passionate and professional team members 

  • Positively supporting and impacting the lives of others through your career contribution  

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