APS6 Case Management

Found in: Talent AU C2 - 2 weeks ago


Richmond, Australia Chandler Macleod Full time

About the company

Government department tasked with making life easier, accessible, and equitable for thousands of individuals and families across Australia. Currently seeking a Case Manager to join their busy team for a 12-month temporary assignment.


About the role

As a Case Manager, you will coordinate and assist in the strategic planning, 
program and project management, and policy development that support the Agency's objectives. In addition, your key duties are as follow:

  • Undertake end to end case management activities
  • Resolve matters through case management of AAT applications
  • Analyze complex AAT matters to develop options for early 
    resolution
  • Apply alternate dispute resolution methods and advocacy skills to resolving applications/reviews
  • Attend Case Conferences, Conciliations and Hearings conducted by the AAT


About you

To be successful in this role, you must have:

  • Previous experience in a case management role involving risk and vulnerable participants
  • Strong experience interpreting information and legislation to reach an agreed resolution
  • Excellent decision making skills and the ability to justify decision based on evidence
  • Ability to engage easily with a diverse range of people
  • Ability to achieve individual and team goals and targets
  • Ability to work within tight timeframes and manage competing priorities.

Benefits

  • 12-month temporary assignment
  • Full-time hours, Monday to Friday
  • $60.26 per hour + super
  • Immediate start pending clearances

How to Apply:
To apply for this position, please submit your resume and a cover letter outlining examples of your ability to demonstrate the responsibilities and mandatory requirements outlined above. 

*** Please note the successful candidate for the role must hold Australian Citizenship and be willing to complete federal police check ***

If you feel you are a suitable candidate submit your application by hitting “Apply for this job”. Alternativel email zoe.eagles@chandlermacleod.com

Please Note – The due date for this application is 29/04/2024.


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