Senior Risk, Audit and Compliance Advisor

3 weeks ago

Adelaide, Australia Gallagher Full time

Overview

Gallagher Bassett (GB) is Australia's largest Third Party Administrator (TPA). Our focus is refreshingly simple: we manage insurance claims on behalf of insurers, brokers, government bodies and self-insured corporations. Drawing on our global network and extensive local resources, Gallagher Bassett provides customised claim and risk mitigation solutions that improve our clients’ outcomes. As pioneers in this fast growing sector, we continue to set the benchmark for quality, customer service and TPA systems across all insurance sectors. Gallagher Bassett has six offices in Australia located in the Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, and employs over 1,600 staff. How you'll make an impact See yourself in our team: We are seeking a Senior Risk, Audit and Compliance Advisor who will be responsible for assisting the SA-based team in completing all aspects of compliance and risk to the organisation, its employees, and clients, in support of the delivery of strategic objectives and to meet the obligations of all relevant industry regulators and licensing/claim management regimes. On a day-to-day basis, you will: Assist the business unit to reduce its risk profile Pro-actively support the business in improving their processes and controls Manage and foster open, transparent and trusting relationships with our internal and external clients Provide independent and transparent advice to our internal and external clients and Compliance & Quality management Deliver a well communicated and consistent product to our internal and external clients (ReturntoWorkSA, EY, PwC, KPMG). Provide Senior Managers with results of an agreed suite of testing against contractual / legal / statutory requirements and identify opportunities for process improvement Test the effectiveness of identified controls, or, if assurance cannot be provided, highlight control gaps to managers and suggest solutions/provide advice to address the gaps identified Provide technical advice on audit requirements and develop criteria for new internal audits Undertake/chair Pre-Audit meetings to discuss Audit scopes; and Exit Meetings to discuss the Audit results with key stakeholders and external parties, where required About you We are interested in hearing from people who have: Industry related experience in workers compensation and/or risk and compliance Understanding of the Return to Work Act 2014 and other Legislative requirements Experience in undertaking risk-based and/or quality audits Relevant experience with Agents or industry Strong analytical thinker with a holistic approach to problem-solving Ability to build relationships with all levels of staff and stakeholders Advanced stakeholder management and communication skills, both written and verbal Working with us: GB values its employees and offers a friendly, comfortable working environment that facilitates a Work and Life Balance GB recognises that our benefits program holds a different value or meaning to each employee. At GB, there are a number of benefits available to our team to ensure we capture a wide range of products and services that we believe will positively impact our diverse workforce. Just a few of our benefits include: Discounted Insurance Dress for your day Novated Leasing Flexible & hybrid working

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