Technical Support Engineer

3 weeks ago

Brisbane, Australia Alliance Airlines Full time
  • Permanent Full-Time position
  • Supportive & Dynamic team
  • Join Australia's fastest growing airline

At Alliance Airlines, we like to operate with a mantra of doing what is best for our people and clients. Through applying this, we have been able to achieve success and are looking for a Technical Support Engineer Maintenance Watch to join our team.

What we are looking for:

Our Technical Support Engineer Maintenance Watch role provides technical support to ensure fleet operational integrity and compliance is maintained. Responsible for coordinating remedial actions for AOG aircraft to ensure on-time performance is maintained. Provides support in relation to maintenance work package’s, aircraft defects, and engineering technical requests. Provide oversight of deferred defects and coordinate resources and technical input to ensure closing actions occur within optimum timeframes.

The Technical Support Engineer Maintenance Watch is responsible for, but not limited to:

  • Promote High Dispatch Reliability & On-Time performance by ensuring AOG rectifications are expedited and coordinated efficiently to optimise scheduled operations.
  • Promote High Dispatch Reliability & On-Time performance by ensuring oversight and technical support of scheduled work packages and defects arising.
  • Line Scheduled Maintenance & Deferred Defects are reviewed prior to due date
  • Ensure Maintenance Records are reviewed upon same day as receipt or next working day
  • Provide support in relation to technical requests raised via the CAMO database
  • Ensure the timely recovery of unserviceable aircraft thereby minimising disruption to the schedule
  • Where recovery of an aircraft impacts the schedule, formulate an action plan in liaison with operations to minimise disruption.
  • Advise stakeholders of operational limitations due to maintenance condition of effected aircraft.
  • Prompt identification & reporting of anomalies & issues to the Technical Support Manager & Continuing Airworthiness Manager
  • Monitor and liaise with Line Maintenance Managers, Senior Base Engineers, Duty Engineers and Supervisors from all stations to ensure effective communications and troubleshooting are carried out on all Alliance aircraft
  • Liaise with Alliance Fleet Captains and crews to ensure queries and problems are recorded and action taken to the relevant channels.
  • Liaise with the Continuing Airworthiness Manager and applicable Alliance Departments and Sub-Contractors regarding applications for concessions, permissible unserviceability, one off variation to system of maintenance, permits to fly and design approvals
  • Liaison with Quality Assurance with regard to temporary Maintenance Approvals, if required

Position Requirements:

  • Minimum 5 years experience as Licensed Aircraft Maintenance Engineer
  • 10 years Aviation experience in a similar environment.
  • Extensive Leadership experience
  • Licensed AME on Alliance Aircraft types
  • Willing to respond to out of hour’s questions and requests for advice.
  • High Level of Computer literacy
  • Excellent communication skills; oral & documentation
  • Flexible, methodical and well organised in work practices.
  • Have excellent organisational and Time Management skills
  • Able to respond to sudden changes to work requirements.
  • Able to liaise and work with various levels of people
  • Attention to detail

Why Alliance Airlines?

From our ground staff, to flight attendants, corporate staff/other staff, managers and directors, we share a down-to-earth philosophy of working towards a common goal of providing a safer, premium flying experience for customers while creating a thriving work environment where our employees feel valued.

  • ASX listed company
  • 8 offices across Australia
  • Significant recent expansion and continued growth through 2023 and beyond
  • Open and collaborative working environment
  • Join a team that genuinely want you to succeed and value your eminent contributions.
  • Employee wellbeing program
  • Active community support and involvement
  • Offsite Staff car park provided

**COVID safe practices will be complied with throughout the Alliance recruitment process and all applicants must also comply.** 

If this sounds like the ideal role for you and you have the skills we're looking for, we'd love to hear from you. Apply today.

All candidates must have full working rights within Australia, only candidates with a right to work in Australia will be considered. We thank you for your application however, due to the volume of applicants only successful applicants will be contacted.

Alliance Airlines is an equal opportunity employer that values diversity. We are a merit-based organisation that supports local communities to offer long term sustainable employment based on delivering a safe aviation operation.

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