Staff Deployment Officer

4 days ago

Belmont, Australia St John WA Full time

Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?  

For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.  

As a trusted not-for-profit, the organisation’s unwavering mission is to serve humanity and build resilient communities which we do through a strong team spirit, camaraderie and the collaboration of all team members – paid and volunteers alike - working together to support wellbeing and health for every Western Australian.  

St John WA is powered by team members who have a strong sense of belonging and purpose and combined we are a leader in pre-hospital care and related products with revenue of about $500 million across 17 different services, and a team of 8500 including 3500 paid team members and 5000 volunteer team members.   

Last year, we connected with 1.2 million Western Australians including:  

  • 340,000 people through first aid training, education and engagement,  
  • 362,000 people who received care close to where they live and work,  
  • 410,000 received trusted transport and emergency care when they needed it most.   

A job to be proud of:

St John WA, Staff Deployment Team is currently seeking a highly organised Staff Deployment Officer. Reporting to the Staff Deployment Lead, you will be responsible for ensuring that staff resourcing requirements are met for Operational Staff (Paramedics/Transport/State Operations Centre) in the Perth metropolitan and regional areas of WA. You will join a hardworking and friendly team and enjoy a variety of interesting work while giving back to the community. 

This is a permanent part time position working an average of 28 hours per week over 8-week roster on a rotating roster, 2 early shifts, 2 late shifts followed by 4 days off. The early shift time being 5:30am to 2:00pm and the late shift being 11:00am to 7:30pm.

What you’ll do:

  • Monitoring, tracking and keeping up to date and accurate records of staff movements
  • Ensuring staff that are filling in for shifts are appropriately directed to the correct locations and are appropriately qualified for the shift to ensure correct coverage across the state
  • Ensuring the Computer Aided Dispatch (CAD) system is maintained with 100% accuracy
  • Updating shift databases as required  
  • Providing support and guidance with regards to policies, procedures and legislation
  • Troubleshooting customer complaints in an appropriate, polite and timely manner
  • Processing officer traffic infringements
  • Collating information for reports on KPIs for managers as required

What you’ll need:

  • Previous experience in an administrative or call centre environment will be highly regarded
  • Exceptional phone manner, customer service skills and experience dealing with phone enquiries
  • High level of communication and interpersonal skills
  • Excellent attention to detail
  • The ability to multitask and prioritise competing priorities
  • Competency using Microsoft Office software (Excel, Word, Outlook)
  • Logical problem-solving abilities and ability to think and react quickly to challenges
  • Flexibility in your working hours, able to work weekends and public holidays as rostered

What’s in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

  • $550 Health and Wellness reimbursement
  • 17.5% annual leave loading
  • 5 weeks annual leave
  • Corporate uniform
  • Competitive remuneration package
  • Salary packaging options
  • Free emergency ambulance cover
  • Free first aid training

Are you ready to change lives?

To apply for this exciting opportunity please select "Apply Now". Applications must include a detailed cover letter outlining your motivations for this position and resume.

Alternatively, if you have any questions, please contact Talent Sourcing on careers@stjohnwa.com.au

Applications close on Sunday 13th October 2024 at 6:00 PM

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

Please note that St John will not accept recruitment agency applications for this position.

St John reserves the right to select a shortlist from the applications received. The selection process employed will be at the discretion of St John. St John may begin the shortlisting process prior to the closing date.

  • Staff Deployment Officer

    4 days ago

    Belmont, Australia St John WA Full time

    Staff Deployment OfficerSt John WA is seeking a highly organized and detail-oriented Staff Deployment Officer to join our team. As a key member of our Staff Deployment Team, you will be responsible for ensuring that staff resourcing requirements are met for Operational Staff in the Perth metropolitan and regional areas of WA.Key Responsibilities:Monitor and...

  • IT Services Officer

    4 months ago

    Belmont, Australia Belmont Christian College Full time

    **IT Services Officer** Full Time in Term Time Situated in the Newcastle region, Belmont Christian College is a co-educational College of over 850 students that deeply values child safety. This newly created position provides IT service desk support to staff, students and parents in the College community. The successful applicant should have: - Minimum...

  • Planning Consultant

    3 weeks ago

    belmont, Australia Ventia Pty Full time

    About the RoleThe Planning Consultant will work closely with our Telecommunications team to deliver all town planning functions associated with telecommunications facilities. This role will involve managing all town planning, regulatory, heritage, native land title, and environment matters relating to proposed installations, coordinating and preparing...

  • Branch Staff

    3 months ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Delivery Driver - Belmont **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the role** As...

  • Planning Consultant

    2 months ago

    Belmont, Australia Ventia Full time

    Ventia are seeking to engage the services of a Planning Consultant to work closely with our Telecommunications wireless contract. Reporting to the National Planning and Community Engagement Manager, this role will see you working on a greenfield mobile deployment project for a leading telco company where you will be responsible for delivering all town...

  • Town Planner

    20 hours ago

    Belmont, Australia Ventia Full time

    Ventia are seeking to engage the services of a Planning Consultant to work closely with our Telecommunications wireless contract. Reporting to the National Planning and Community Engagement Manager, this role will see you working on a greenfield mobile deployment project for a leading telco company where you will be responsible for delivering all town...

  • Office Administrator

    3 months ago

    Belmont, Australia Scotford & Fennessy Full time

    Mon - Fri $40p/h + super - Location near Perth Airport | Parking Available - Contact Kim Curley 08 9220 4606 Our mining services client based near the Perth Airport has engaged us to source an experienced Office Administrator/Project Administrator to assist in their upcoming resource industry-based project. This role requires an individual who is both...

  • Planning Consultant

    2 weeks ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and work closely with our Telecommunications wireless contract.This is a full-time, permanent role based in Belmont, working Monday to Friday with occasional requirement to travel to various sites to conduct scoping of works with the SAED team.The Planning Consultant will be...

  • Planning Consultant

    5 days ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and work closely with our Telecommunications wireless contract.This is a full-time, permanent role based in Belmont, working Monday to Friday with occasional requirement to travel to various sites to conduct scoping of works with the SAED team.The successful candidate will be...

  • Planning Consultant

    1 week ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and work closely with our Telecommunications wireless contract.This is a full-time, permanent role based in Belmont, working Monday to Friday with occasional requirement to travel to various sites to conduct scoping of works with the SAED team.The successful candidate will be...

  • Planning Specialist

    24 hours ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and work closely with our Telecommunications wireless contract.This is a full-time, permanent role based in Belmont, working Monday to Friday with occasional requirement to travel to various sites to conduct scoping of works with the SAED team.The Planning Consultant will be...

  • Workforce Scheduling Officer

    7 days ago

    Belmont, Australia St John WA Full time

    Job Opportunity: Workforce Scheduling OfficerSt John WA is seeking a highly organized and detail-oriented Workforce Scheduling Officer to join our Resource Planning & Scheduling department. As a key member of our team, you will provide administrative support in all aspects of resource planning, including establishment, workforce, and fleet coordination.Key...

  • Maintenance Officer

    3 weeks ago

    Belmont, Australia St Jude's Disability Services Full time

    **Title**:Maintenance Officer**: - Date: 11 Sep 2024- Location: Belmont- Business Unit: St Jude's Disability Services **St Jude’s has been one of the more innovative and leading service providers for people with disability and psychosocial needs in Australia since 1982. In recent times, our organisation has been experiencing substantial growth as a...

  • Recruitment Officer

    4 months ago

    Belmont, Australia GenusPlus Group Full time

    Gain valuable industry knowledge from experienced recruitment team members - Immediate hire | Maternity Leave cover | Potential for permanent opportunity - Free onsite parking **The Business**: Genus Industrial Services is an industry leader in electrical construction and maintenance services for the mining, oil & gas, infrastructure and power generation...

  • Planning Consultant

    3 weeks ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and contribute to the success of our Telecommunications wireless contract. As a key member of our team, you will work closely with our National Planning and Community Engagement Manager to deliver all town planning functions associated with telecommunications facilities.This is a...

  • Planning Consultant

    1 week ago

    Belmont, Australia Ventia Full time

    About the RoleVentia is seeking a skilled Planning Consultant to join our team and work closely with our Telecommunications wireless contract.This is a full-time, permanent role based in Belmont, working Monday to Friday with occasional requirement to travel to various sites to conduct scoping of works with the SAED team.The Planning Consultant will be...

  • Bookkeeper [full Time - Belmont Office]

    4 months ago

    Belmont, Australia Byfields Full time

    Due to ongoing growth, Byfields is looking for a **Bookkeeper **to join our **Agribusiness team** in our **Belmont office, full time**. As a Bookkeeper at Byfields, you'll be part of a small team and play a crucial role, supporting our client’s financial operations. The directors are very much aware that effective working hours are more important than...

  • Workforce Scheduling Officer

    6 days ago

    Belmont, Australia St John WA Full time

    Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?   For more than 130 years, St John WA has been a cornerstone of support in Western Australia connecting with community through education, training and care.   As a trusted not-for-profit, the organisation’s unwavering...

  • Clinical Funding Officer

    4 months ago

    Belmont, Australia Arcare Aged Care Full time

    **CLINICAL FUNDING OFFICER |ARCARE Belmont & Warners Bay** - Permanent Full Time Position - Hours flexible - Registered Nurse or Enrolled Nurse - Promotes and Supports a Healthy Work-Life Balance - Opportunities for Professional Development and Career Progression **About the Role** We currently have an exciting opportunity for the role of Clinical Funding...

  • Branch Staff

    3 months ago

    Belmont, Australia Reece Group Full time

    Branch Staff - Trade Counter Assistant - Belmont **About Reece Plumbing** We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located in 800 branches globally. For over 100 years, we’ve supported the trade with top-quality products and expert advice, championing the vital work plumbers do every day. **About the...