Change Manager, Risk Transformation

4 weeks ago

Melbourne, Australia Australia and New Zealand Banking Group Limited (ANZ) Full time

Change Manager, Risk Transformation

Change Manager, Risk Transformation

Req ID: Department: Risk Strategy & Transformation - Executive Office Division: Risk Location: Melbourne

About the role

Job Title: Change Manager, Risk Transformation


Location: Melbourne


Role Type: Fixed Term- Full Time


Role Duration: 12 Months

• Stimulating and rewarding work with reach and impact across the Enterprise
• Global footprint provides lots of opportunities to learn, grow and develop
• People first, collaborative, values driven culture

At ANZ our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented Change Manager, Risk Transformation to join our Risk Transformation & Delivery team. The Risk Transformation & Delivery team sits within Risk Strategy & Transformation.

Risk is a critical function, with highly valued and innovative teams that enable ANZ to deliver its purpose.

The Change Manager, Risk Transformation is critical to making this happen and will be experienced in delivering within complex project or program environments while applying a practical and people-centric lens to your work. You will thrive in a fast paced and ambiguous environment and excel within a team environment. 

You will be working across a workstream to drive the change strategy aligned to the program, managing stakeholder relationships, supporting people and project outcomes and being hands on with delivery.

What will your day look like

• Developing and delivering quality change interventions and artefacts including communications, stakeholder engagement, impact assessments, learning, change readiness, metrics, and evaluation.
• Recommend opportunities, change mitigations and engagement strategies to adapt the change approach and support the overarching program delivery. 
• Supporting change governance, planning, and reporting requirements. 
• Define and implement measures of change management performance, leveraging data and metrics to make informed decisions and guide iterative change.
• Engagement, collaboration, and relationship building with a range of stakeholders including subject matter experts, project team members and leadership.
• Facilitate and participate in workshops to understand change requirements and activities needed to support a positive customer and employee experience. 
• Develop BAU transition plans and support handover of change activities to the business. 
• Apply the ANZ Change Methodology and tools in a way that is simple and fit for purpose while sharing lessons learned and continuous improvement of the toolkit. 

What will you bring?

• A passion for applying practical change to complex projects or programs of work. 
• Recent in-depth experience as a Senior Change Analyst or Change Manager in a fast-paced and complex environment.
• A hands-on approach to change management. 
• Demonstrated experience working collaboratively with stakeholders, influencing, and gaining buy in. 
• Ability to quickly gather information on the progress of work and communicate this to key stakeholders.
• Experience identifying change impacts and change risks, while developing and executing agreed upon and targeted change interventions.
• Proactive and driven approach with the ability to deliver autonomously.
• Proven ability to apply, develop and adapt change approaches, and create engaging and effective change solutions.


Good to have: 

• Experience in designing and developing engaging blended learning experiences that measurably add value to the business.
• A natural communicator able to develop compelling communications and messaging aligned to the program that resonates and is for fit for purpose to convey benefits, allay concerns, and prompt action across diverse audience groups.
• An understanding of the ANZ change landscape and commercial environment, bringing breadth and depth of change expertise to the work. 
• Experience across Risk business.
• Stay up to date on Change Management industry developments, latest trends and research.
• Change Management certification (e.g. PROSCI, CCMP)

You’re not expected to have % of these skills. At ANZ a growth mindset is at the heart of our culture and we actively encourage people to try new things. So if this role interests you and you feel you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers. And that’s big.

But it’s not just our customers who will feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

Reference number .

Job Posting End Date

03/06/, 11.59pm, (Melbourne Australia)

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