Director, Incident Management

4 weeks ago


Melbourne, Australia Oracle Full time

OCI Incident Response is the first line of defense for maintaining high availability of Oracle’s cloud. We make customer impacting events shorter, less frequent, and less impactful by providing large scale incident management. We are front-and-center in driving down event duration by utilizing our operational experience, knowledge of best practices, and ability to develop tools to automate incident management.

We are looking for a Software Director to join OCI’s Major Incident Management team. This role is part of a globally distributed team responsible for detecting, triaging, and mitigating OCI service-impacting events as quickly as possible. You will be a part of one of these regional teams and be responsible for minimizing downtime of OCI services. You will achieve this through delivering excellent major incident management and by architecting systems with high scalability, performance, and security that prevent incidents from occurring. You will partner with other development teams to continuously improve the incident management process. You will provide technical leadership to a team of engineers and be responsible for participating in architecture and design reviews with senior technical leaders and architects in the company.

Oracle’s Cloud is state of the art and constantly evolving. When it experiences issues, your team will respond within minutes to ensure customer impact is mitigated. This experience will expose you to the inner-workings of OCI’s systems and organizations. You will interact with and influence leaders from across the Oracle business and will drive broad cross-organization programs meant to iteratively improve OCI-wide service availability. We are an agile team with significant impact. If you want to be a part of a fast-moving team breaking new ground, we would like to speak with you

BASIC QUALIFICATIONS

Bachelor’s degree or higher in Computer Science or related field. 3+ years of management experience. Extensive experience with major incident management in a cloud-based environment Experience of having worked in at least one modern object-oriented programming language such as Java or C++. Proven track record of shipping large complex scalable systems/applications in an agile environment. Experience with professional software engineering best practices such as Agile project management, coding standards, code reviews, source control management, build processes, testing, and operations.


PREFERRED QUALIFICATIONS

Strong analytic and problem-solving skills. Strong leadership, project planning, communication, and execution skills Ability to handle multiple competing priorities in a fast-paced environment. Ability to communicate clearly with technical and non-technical stakeholders at all levels. Confidence to drive and manage large conference calls. Experience with distributed service-oriented architectures Eligibility to work in Australia without sponsorship

  • Melbourne, Australia Talent International Full time

    **Job Details**: **Location** Melbourne **Salary** AU$55.24 - AU$60.26 per hour **Job Type** Full Time **Ref** BBBH103679_1689146525 **Contact** Samuel Beckett **Posted** 7 minutes ago **Opportunity** Talent International are currently recruiting for Reportable Incidents Officers at both APS5 & APS6 level to join a Federal Agency. Initial 6...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 40557 **Department**: Tech COO Domains Enterprise Service Management **Division**: Technology **Location**: Melbourne About the role **Role Location**: Docklands VIC **Role Type**: Permanent full-time **Team**: ESM Command Centre At ANZ, our purpose is to shape a world where people and communities thrive and to achieve this, we need a...


  • Melbourne, Australia Talent International Full time

    australia melbourne contract negotiable- **6-12 month initial contact with the option to convert to permanent**: - **Top of the market daily rate**: - **Central CBD location - 2 days WFH** Oue client is on the lookout for an experienced Major Incident Manager to be responsible for execution of Incident Management processes and acts as the IT Service...


  • Melbourne, Australia SS&C Full time

    The speed of technology. The influx of data. Shifting regulations. Increased customer expectations. That's where you'll find SS&C, helping clients find opportunity in ever-changing and complex customer, business, and regulatory requirements. Mastering complexity is a constantly changing and evolving challenge - one that only a few people can embrace and...

  • Change, Problem

    2 weeks ago


    Melbourne, Australia Granite Consulting Full time

    Our client is seeking an Incident & Problem Manager to join their growing team in Melbourne, on permanent basis. You will manage the Incident Management response and ensure all priority incidents are resolved within defined service level targets. As the process leader, you will work with team members to ensure they understand and execute the Incident, Major...

  • Incident Analyst

    4 weeks ago


    Melbourne, Australia ANZ Banking Group Full time

    About the role **Role Location**: Docklands VIC **Role Type**: Permanent full-time **Team**: ESM Command Centre At ANZ, our purpose is to shape a world where people and communities thrive and to achieve this, we need a talented Incident Analyst to join our Communications and Post Incidents Team The team works around the technical incident framework...

  • Incident Responder

    2 weeks ago


    Melbourne, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response?  About the team ...

  • Incident Responder

    2 weeks ago


    Melbourne, Victoria, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? About the teamRapid7's...

  • Incident Responder

    2 weeks ago


    Melbourne, Australia Rapid7 Full time

    Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? About the teamRapid7's...


  • Melbourne, Australia KPMG Full time

    This role is to lead and establish a cyber security investigations and incident response capability, including policies, processes, tools and consequence framework. The Associate Director of Cyber Security Investigations and Incident Response will properly identify, collect, process, examine and report on pertinent electronic evidence for regulatory, civil,...

  • Itsm Problem

    3 days ago


    Melbourne, Australia Country Road Group Full time

    **Job no**: 994971 **Work type**: Full-Time **Location**: Melbourne - CBD & Inner **Categories**: IT **The Opportunity** Reporting to the IT Manager, you will be a part of one of Australia's largest Lifestyle Brand Houses, overseeing the IT Problem Management across our five iconic brands - Country Road, MIMCO, Politix, Trenery & Witchery. As the IT...

  • ITSM Problem

    3 days ago


    Melbourne, Australia Country Road Group Full time

    ITSM Problem / Incident Manager The Opportunity Reporting to the IT Manager, you will be a part of one of Australia's largest Lifestyle Brand Houses, overseeing the IT Problem Management across our five iconic brands - Country Road, MIMCO, Politix, Trenery & Witchery. As the IT Problem Manager you will manage the lifecycle of all IT Problems across the...

  • ITSM Problem

    3 days ago


    Melbourne, Australia Country Road Group Full time

    ITSM Problem / Incident Manager The Opportunity Reporting to the IT Manager, you will be a part of one of Australia's largest Lifestyle Brand Houses, overseeing the IT Problem Management across our five iconic brands - Country Road, MIMCO, Politix, Trenery & Witchery.As the IT Problem Manager you will manage the lifecycle of all IT Problems across the...


  • Melbourne, Australia Open Door Recruitment & Development Full time

    **Open Door is dedicated to helping organisations achieve gender balance within their leadership teams.** We are working with a well reputed energy and utilities brand who utilise cutting edge technology and innovation of their products and services to create sustainable impacts on individuals, communities and businesses across Australia. The **Incident...


  • Melbourne, Australia Aurec Full time

    We are looking to engage a skilled and enthusiastic **Cyber Incident Records Management Officer **to join our Federal Government client! Our Federal Government Client seeks to engage experienced Cyber Incidents Records Management Officer who will be responsible for organising their workflow, and may be required to proactively engage with stakeholders as...


  • Melbourne, Australia Department of Education Full time

    The primary role of the Security Unit is to install, maintain, monitor alarm and CCTV systems, as well as respond to security related issues at the Department's schools and other premises.Ongoing - Full Time The primary role of the Security Unit is to install, maintain, monitor alarm and CCTV systems, as well as respond to security related issues at the...

  • Sustainability, Risk

    4 weeks ago


    Melbourne, Australia Compliance and Risk Management Recruitment Full time

    Education & Child Care - Secondary - Other - Melbourne - Permanent / Full Time **20th March, 2023**: Our client is a leading co-educational catholic school located in the South East of Melbourne. With a culture of continuous improvement coupled with respect, collaboration, and generosity they boast a long -term staff tenure on large & impressive grounds...


  • Melbourne, Australia Department of Education Full time

    Location: Melbourne | CBD Job type: Other Organisation: Department of Education **Salary**: $56,271 - $72,262 Occupation: Customer Service/Call Centre Reference: VG/DE/1714428 The primary role of the Security Unit is to install, maintain, monitor alarm and CCTV systems, as well as respond to security related issues at the Department's schools and other...


  • Melbourne City Centre, Australia Department of Education Full time

    **The Incident Response Officer role will**: - liaise with police, security service providers and school leaders over alarm activations - liaise and provide support with alarm system technicians working on sites* liaise with other emergency services in relation to emergencies at schools* interpret alarm activations and exercise judgement in dispatching...


  • Melbourne, Australia Halcyon Knights - LogicMelon Full time

    Secure 12 month contract with extention possbile - Hybrid Model of work - CBD Location - Be part of a diverse and dedicated team Are you looking to grow your Cyber Security career? Join the team in strengthening their security posture as they build from the ground up. The Cyber Incident Response and Security Operations Analyst is responsible for managing...