Incident Responder

2 weeks ago


Melbourne, Australia Rapid7 Full time

Do you enjoy being in the fight, investigating unusual activity, tearing apart malware, and chasing attackers in realtime? Do you pride yourself on developing methods for identifying and analyzing breaches? Do you feel compelled to help organizations improve their abilities to effectively detect threats and drive incident response? 

About the team

Rapid7's Detection & Response Services team offers the opportunity to respond to active incidents, uncover previously unidentified breaches, and work with clients to simulate full-scale incidents in their own environments. Our Incident Responders pride themselves on their ability to think critically, adapt to constantly changing attack methodologies, deliver top-notch Incident Response services, and help our customers improve their programs. 

About the role

Rapid7 Incident Responders split their time between reactive breach response cases - supporting Rapid7 customers, and others, in their greatest time of need, and proactive customer engagements - delivering threat hunting and detection & response exercises with our customers’ dedicated internal security teams. Rapid7 aims to provide unparalleled work/life balance that allows talented experts to thrive in a reactive Incident Response setting. Incident Responders help to impact the direction of Rapid7’s Products and Services.

In this role, you will:

Lead and support incident response engagements, from detection and containment through forensic analysis and remediation, while partnering with Incident Responders, MDR Analysts, and Customer Advisors

Support proactive incident response service engagements, including compromise assessments and incident simulations

Utilize Rapid7 technologies like InsightIDR and Velociraptor to deliver positive customer outcomes

Deliver verbal and written updates and forensic reports to customers

Assist in capturing and deploying knowledge of latest attacker methodologies with members of our Managed Threat Operations team and as part of Rapid7’s Emergent Threat Response program

Collaborate with peers and cross-team partners on process enhancements and documentation

Participate in pre-sales conversations with prospective customers, Sales enablement sessions, webinars, and other business development opportunities

Advise and mentor members of our MDR SOC and Managed Threat Operations teams

Participate in an on-call rotation (after-hours/weekend), as required, to address incidents and maintain continuous coverage. 

The skills you’ll bring include:

1-2 years of hands-on, technical incident response experience

2-3 years of security analyst experience, preferably in a SOC or MSSP setting

Strong technical experience in three of the five areas below 

Host forensics (Windows / Mac / Linux)

Network traffic analysis

Log Review

Malware triage

Cloud technologies, including AWS, Azure, and GCP

Strong verbal and written communication skills, in particular the ability to effectively communicate investigation findings and associated mitigation and remediation actions to technical and non-technical audiences

Strong time management and prioritization skills in fast-paced situations

Desire to continuously learn and grow from your peers and on the job experiences, with a willingness to share your knowledge

Relevant industry certifications, such as, but not limited to: GCIA, GCIH, GDAT, GCFE, and GFCA 


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