Retail Team Leader

1 month ago


Campbell, Australia Australian War Memorial Full time

The Retail and Online Sales section is responsible for managing the commercial aspects of the Memorial: the Memorial Shop onsite and online, the eBusiness unit (Memorial Collection sales), café’s and events catering, publications and brand licensing through commercial suppliers.

The Memorial is undergoing a period of significant change delivering a complex, multi-year major construction and gallery development project. As part of the development project, the Memorial’s retail operation will be reopening in an expansive retail space of over 150 square metres in the Memorial’s new southern entrance in January 2025.

The Retail Team Leader is responsible for a range of functions which include: supervision of the day to day operations of the AWM Shop floor, cash register opening and closing procedures, reconciliation and cash handling supervision, allocation of daily tasks to Retail Team Members, and assist the Inventory Team Leader with inventory replenishment and transfers between warehouses.

The role suits an experienced retailer familiar with delivering high level customer service in a busy retail and visitor attraction environment.


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