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Resource Industries Support Representative

2 months ago

Mount Isa, Australia Hastings Deering (Australia) Ltd Full time

Company :

Hastings Deering (Australia) Ltd

About the Role
This unique and exciting opportunity will see you safely and efficiently provide the highest quality customer service and on-site support to a large world leading mining company located within Mount Isa region.

Reporting to the Resource Industries Support Manager your responsibilities will include:

  • Promote and adhere to all safety requirements on site and within the workplace
  • Develop relationships with key customer stakeholders (Maintenance, Production, Engineering etc)
  • Promote consistency by being a centralized point of contact
  • Maximise Customer fleet performance through ownership of operate for reliability process, defect elimination strategies and implementation of reliability focused systems and training
  • Create, implement and execute sales and account strategies
  • Maintain and increase our market share of parts and service
  • Communicate and manage challenges effecting fleet performance and satisfaction
  • Manage, document and resolve customer issues and enquires

About You
You will bring the following skills and experience to the role:

  • Trade Qualified or established technical aptitude
  • Demonstrated customer management experience within the mining industry
  • Experience in mining, mining services or heavy earthmoving industries
  • Strong commitment to Safety and continuous Improvement
  • Proactive approach to sourcing solutions
  • Positive attitude to developing the business through a team approach

About the Benefits
Hastings Deering offers a wide range of benefits including:

  • A rewarding career with diverse opportunities
  • A competitive remuneration package
  • Salary Continuance Insurance
  • Employee Assistance Program for employees and their families
  • Discounts on private health, vehicles, travel and more
  • A culture of inspiration, innovation, collaboration and execution
  • Ongoing training & support to further your career
  • Annual salary reviews

How to Apply
For any enquiry, about this role, please contact Celeste Middleton | Talent Acquisition Partner at celeste.middleton@hastingsdeering.com.au