Customer Care Officer

2 weeks ago


Melbourne, Australia UGL Full time

About the role

UGL Telecommunications, part of the Services Division is seeking applications for Junior/Entry Level Customer Care Officers for an immediate start.  

These roles are casual and your work hours can be arranged to suit your lifestyle. 

These roles are based in Tullamarine Victoria. 

The Customer Care Officer delivers the best possible customer service experience in a professional and proficient manner that ensures program objectives and client expectations are met and exceeded.

 

About You

In addition to wanting a career or to expand your knowledge in an administrative role; the following will be highly regarded:

  • A confident telephone manner
  • Basic experience using Microsoft Office Suite
  • Ability to adapt to change and learn new systems and processes
  • Ability to work without supervision

What we offer

  • Diverse opportunities to grow, back yourself and achieve
  • A chance to join a 6,000+ strong organisation owned by the CIMIC Group, one of the world’s leading international contractors
  • Pathways for you to succeed and the space for you to carve your own journey
  • A culture that values diversity and innovation, evolving with market changes and new technologies

 

What makes you right for UGL

  • Genuine concern for safety
  • Capacity to flourish in a high-performance environment
  • An innovative mindset and a willingness to challenge the norm
  • A belief that success and value are driven by real teams where everyone has a role to play

 About Us

UGL Pty Limited is a leading provider of end-to-end engineering, construction and maintenance services. We are active across rail and transport, communications and technology systems, oil and gas, power, renewables and resources, water and defence markets. UGL partners with some of the world’s largest blue-chip companies and government agencies, private enterprises and public institutions. We are a member of the CIMIC Group of companies.

As a diversified services organisation, UGL appreciates the diversity and richness of its people, and seeks to create inclusive environments that promote your talent and skills. 

Please note that relevant screening checks will be conducted as part of the recruitment process.  These may include a national criminal history check, a anti-money laundering (AML) check and for you to undergo pre-employment medical assessment including drug and alcohol screen.

Ref: 259300

#LI-EG1



  • Melbourne, Australia Homage Care Full time

    Here at Homage we are on a mission to change the way people access and receive their homage-care. We're a tech start-up using our smart technology to help our customers manage their care, the way they want it - recovering with grace, control & dignity. So, what will be your part in our Mission? As a Customer Care Consultant, you are helping people find the...


  • Melbourne, Australia Homage Care Full time

    **What you will be doing** The Care Advisory Associate is the first point of contact for our clients. The main focus is to assist new customers enquiries and assess their care requirements while managing their expectations with smooth delivery. This is the perfect entry level role to take your first steps in an exciting, fast-growing business and develop...


  • Melbourne, Australia Homage Care Full time

    **The role**: As the Customer Engagement Associate, you will maintain and nurture our current customer relationships to ensure ongoing satisfaction, retention and growth. This is an entry level role and perfect for someone looking to build their career! **You will** - Build and maintain contact with our clients to ensure exceptional customer experience; -...


  • Melbourne, Australia Adecco Full time

    Customer Care Inbound/Outbound Experience - Sunshine North - $31.62 per hour Work in a strong team of customer care representative developing key skills in customer facing roles. **Client Details** Our client are one of the largest global gas suppliers of a large variety of Industries. **Description** Handling of Inbound/outbound customer calls Ability...


  • Melbourne, Australia iDA Australia Full time

    Great opportunity for **a Customer Care Officer** in Luxury Fashion Retail Company! If you have experiences as a Customer Care Representative, please send your CV today! **Duties and Responsibilities**: - Administer all customer order, manage requests and resolve associate issues for customers - Analyze customer issues, determine causes and initiate...


  • Melbourne, Australia Momentum Energy Full time

    Momentum is currently expanding its team of Champions because of lots of ongoing internal movements, which means we have lots of opportunities for you to grow and shape your career! We are on the lookout for curious and passionate problem solvers who genuinely care about connecting with our customers and providing an exceptional, authentic, no-bull customer...


  • Melbourne, Australia iDA Australia Full time

    Great opportunity for **a Customer Care Officer** in Luxury Fashion Retail Company! If you have experiences as a Customer Care Representative, please send your CV today! **Duties and Responsibilities**: - Administer all customer order, manage requests and resolve associate issues for customers - Analyze customer issues, determine causes and initiate...


  • Melbourne, Australia Mercy Health Full time

    Location: Melbourne | Eastern Metropolitan Job type: Full time Organisation: Mercy Health **Salary**: Salary not specified Occupation: IT and Telecommunications Reference: 20509 **CUSTOMER CARE OFFICER - LEVEL 1 (multiple opportunities)** **ABOUT THE ROLE** - Provide 1st level remote and in person Information Technology and Telecommunications support...

  • Care Manager

    4 weeks ago


    Melbourne, Australia Hazel Home Care Full time

    Melbourne- Care Manager - Melbourne **Who am I?** I am a passionate person who loves working in an engaged and supportive environment to deliver amazing service and care to customers as part of a team. I have high empathy which enables me to understand the needs of our customers and to provide a service that exceeds their expectations. I am motivated to...

  • Care Professional

    4 weeks ago


    Melbourne, Australia Hazel Home Care Full time

    Melbourne- Care Professional **Who am I?** I am a passionate person who loves working in an engaged and supportive environment to deliver amazing service and care to customers as part of a team. I have high empathy which enables me to understand the needs of our customers and to provide a service that exceeds their expectations. I am motivated to add value...


  • Melbourne, Australia Salveo Care Full time

    ** AM, PM and Night Duty, Regular Shifts 40-50 hours a week. Aged Care Residential.** Role**:Personal Care Worker** - Must be enrolled or completed cert 3 or cert 4 - Must have the double dosage of Covid Vax - Must have valid Police Checks **Benefits**: - **Accommodation assistance** - **Preferred overseas Registered Nurse**: - **relocate to the...


  • Melbourne, Australia ANZ Banking Group Full time

    Bring your customer service experience and we’ll teach you all about banking Join an organisation with many opportunities and career pathways Build relationships with our customers as you help them achieve their financial goals About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by...


  • Melbourne, Australia ANZ Banking Group Full time

    Bring your customer service experience and we’ll teach you all about banking Join an organisation with many opportunities and career pathways Build relationships with our customers as you help them achieve their financial goals About the role At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by...


  • Melbourne, Australia Lyka Full time

    Who are we?Lyka is an Australian founded pet wellness company that’s shaking up an outdated industry and paving the way for happier, healthier pets. Despite medical advancements, animal lifespans are on the decline. Today, the average pet only reaches 37% of their full potential lifespan and statistics have shown us that many suffer from dental disease,...


  • Melbourne, Australia McMillan Shakespeare Group Full time

    Customer Care Consultant At McMillan Shakespeare (MMS), our purpose is to make a difference to people's lives. MMS pioneered salary packaging and novated leasing in Australia. Whilst we've grown from a small, family-run business to a global, top 200 ASX-listed company, that entrepreneurial spirit remains at the heart of everything we do. - **Starting Dates...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia DFP Recruitment Services Full time

    **Job description**: **_Do you want the opportunity providing exceptional customer service working on a special project giving back to the community?_** At Belong, our customers are at the heart of everything we do. Our mission is to create a connected future so that everyone can thrive, and that is where you come in! As a Customer Care Consultant, you use...


  • Melbourne City Centre, Australia Guild Group Full time

    Job Number: 493183 Work type: Full Time Permanent **Location**: Melbourne (CBD) Categories: Customer Service Guild Insurance is Australia’s leading provider of insurance solutions for allied healthcare professionals. For more than 50 years, we’ve been providing exceptional products, services, and unparalleled customer experiences, driven by genuine...

  • Case Manager

    4 weeks ago


    Melbourne, Australia Calvary Community Care Full time

    Melbourne, Victoria, Australia Permanent **Closing on**: Jan 1 2023 Favourite Position Description Make a difference at one of Australia’s leading health care providers Generous salary packaging benefits, ongoing professional development and supportive team environment 3 Newly created roles, supporting residents in Calvary Aged Care Services About...


  • Melbourne, Australia people2people Full time

    **Are you passionate about luxury time pieces? This is for you!**: - **Work within a renowned global company**: - **Brand new offices in Toorak** Do you love luxury timepieces and want to work In a customer focused role? This is a Monday - Friday role working within a national company. **RESPONSIBILITIES**: - Be the primary point of contact for the...