Service Engineer

1 month ago

Clayton, Australia Bosch Full time

Company Description

With a proud history dating back 135 years, the Bosch Group now employs roughly 400,000 people across 165 countries. As a leading IoT company, Bosch offers innovative solutions for smart homes, smart cities, connected mobility, and connected manufacturing. The Bosch Group’s strategic objective is to deliver innovations for a connected life. Bosch improves quality of life worldwide with products and services that are innovative and spark enthusiasm. In short, Bosch creates technology that is “Invented for life.” To this day, Bosch remains privately owned, with 92% held by a charitable trust. Bosch is a rather special company.

Our Bosch Australia Manufacturing Solutions (BAMS) department is a leader in design and development of special purpose equipment and machinery. We combine a passion for solving complex engineering challenges with unmatched expertise in supporting the manufacture of a wide and diverse industry base with our purpose-built machines. We are passionate as we strive for success within our experienced and highly skilled team.

Job Description

We are currently offering an opportunity for a highly motivated and highly experienced individual to join us as a Service Engineer-Team Leader. This is an ongoing full-time opportunity based at our Head Office in Clayton and may involve occasional international, interstate and regional travel

Position responsibilities will include:

  • Operating as Team Leader for a team of Service Engineers and Technicians for delivering warranty, service, spare parts, and solutions
  • Assisting with capacity planning, performance management and professional development of service team
  • Ensure technical expertise in section is developed/adjusted to meet future business requirements
  • Providing warranty services in Australia for former Power Tec and Solar products.
  • Managing service requirements for BAMS warranty, services & spare parts
  • Assisting with quotation of spare parts, service, hotline and small projects.

Qualifications

We are looking for a conscientious professional with the ability to work across multiple business units, manage diverse topics and priorities, establish effective relationships across all levels of an organisation.

To be considered for this position you are required to meet the following criteria:

  • Electrician A Grade license required.
  • A degree in Engineering or equivalent technical field 
  • Technically experienced in special purpose machinery design and build.
  • Demonstrated SAP and basic project management experience is desirable. 
  • Capable of presenting sales awareness, production/ Service support experience is desirable
  • Desirable to have quality system and production process awareness
  • Good communication skills and ability to work well both in a team and independently
  • Must be customer focused.
  • Must have a valid Australian driving license.
  • Proficient in MS Office suite.

Additional Information

We recognise that our employees are our greatest asset. Through the diversity of our business and commitment to personal and career development, we can provide you with new and exciting opportunities so you can achieve your full potential 

We offer our employees: 

  • The ability to work flexibly
  • Training and development programs to help you reach your full potential
  • 14 weeks paid (or 28 weeks at half-pay) Parental Leave for primary carer (in addition to government paid parental leave)
  • Superannuation on unpaid Parental Leave
  • The option to purchase additional annual leave
  • A wide range of Health and Wellbeing programs
  • Support and counselling services with work or personal matters through our Employee Assistance Program
  • Up to 50 weeks Income Protection for permanent employees
  • Diverse and exciting career opportunities, both local and international
  • Discounts on Bosch products and as well as products from affiliated brands

Applying for this vacancy

We are committed to building a sustainable, inclusive, and diverse workforce in all its forms.  We value diversity in our organisation and in our recruitment activities and believe that every voice adds value. We actively pursue a recruiting strategy that works towards eliminating unconscious bias. To apply, please submit your cover letter and resume through the online application link.

Please note: You need to be an Australian citizen, or hold Australian work rights, to apply for this role. 

Bosch does not accept any agency submissions unless approval has been given by a member of the Bosch HR Team. All agency submissions must be submitted directly to Bosch HR. Potential candidates submitted by an agency directly to any Bosch employee or manager without Bosch HR approval will not be considered by Bosch. Bosch will not be liable for a recruitment fee in these circumstances. Any agency terms and conditions must be signed by Bosch HR indicating acceptance.

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