Reservations Sales Manager

3 weeks ago

Melbourne, Australia Accor Full time

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS


Job Description

What you will be doing:

As Reservations manager, you will be responsible for achieving maximum revenue through the effective selling of room reservations and other ancillary revenue to our guests via the telephone, e-mail or other channels deemed appropriate by the company.

You will manage the Reservations Sales Agents team and will establish ongoing on-job training programs within the department to achieve financial and service quality targets.

Your experience and skills include:

You are a professional and talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Natural team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.

You have strong customer care skills as well as the ability to work under pressure, with excellent attention to detail.

You are confident about your technical knowledge of hotel booking systems, including Opera.


Additional Information

Novotel and Ibis Melbourne Central is a dual branded hotel with 473 rooms conveniently located in the CBD.

Everything we do, we do to help make our guests and our people feel welcome and feel valued to give them the best experience they deserve

What is in it for you?

Employee benefit card offering discounted rates in Accor worldwide from day one. Learning programs through our Academies. Opportunity to develop your talent and grow within your property and across the world Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

  • Reservations Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23090400 **Job Category** Reservations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...

  • Group Reservations Supervisor

    2 weeks ago

    Melbourne, Australia Courtyard by Marriott Full time

    POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...

  • Reservations Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23072569 **Job Category** Reservations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road Southbank, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Reporting directly to the Cluster Reservations Manager, we are looking for an experienced and...

  • Cluster Reservation Supervisor

    7 days ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23068839 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or...

  • Group Reservations Supervisor

    4 weeks ago

    West Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 24068513 **Job Category** Reservations **Location** Courtyard Melbourne Flagstaff Gardens, 50 Batman Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate...

  • Cluster Reservations Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23209638 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    3 days ago

    Melbourne, Australia IBIS Full time

    **Company Description** Ibis Melbourne Hotel & Apartments is looking for a Reservations Sales Agent on a Fixed Term Contract untill March 2025 to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne...

  • Cluster Reservation Agent

    7 days ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23207300 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    4 weeks ago

    Melbourne, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23125768 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...

  • Reservations Sales Agent

    4 days ago

    Melbourne, Australia IBIS Full time

    Job DescriptionReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! Handles all incoming reservations enquiries in a timely manner, taking particular care to up-sell and maximise revenue opportunitiesProvide...

  • Reservations Agent

    4 days ago

    Melbourne, Australia Accor Full time

    Company Description Ibis Melbourne Hotel & Apartments is looking for a Reservations Sales Agent on a Fixed Term Contract untill March 2025 to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne...

  • Cluster Reservations Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 22187964 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Come and join the team at The Westin Melbourne!** At Westin, we are committed to empowering the well-being of...

  • Cluster Reservation Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23073338 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Cluster Reservation Agent

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23073339 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    5 days ago

    Melbourne, Australia MERCURE Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Group Reservations Supervisor

    4 weeks ago

    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23195320 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values...

  • Reservations & Events Coordinator - Good Group

    4 weeks ago

    Melbourne, Australia Good Group Hospitality Full time

    Competitive salary, benefits, perks & incentives, Fun Head Office Environment - A Genuine Supportive team of Experienced Professionals helping you succeed - Join a Passionate Hospitality Group & be part of Good Group's success **Good Group Hospitality** is a leading New Zealand Hospitality Group with restaurants & bars in Auckland, Queenstown, Sydney, and...

  • Reservations Sales Agents

    3 weeks ago

    Melbourne Airport, Australia AccorHotel Full time

    Job DescriptionYour experience and skills include:Service focused personality.Proven customer service skills with sophisticated communication skills, both verbal and written.Computer literate with strong abilities in Microsoft Office.Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving...

  • Regional Sales Manager- VIC

    4 weeks ago

    Melbourne, Australia Schneider Electric Full time

    Job Description Who are we? Schneider Electric is leading the Digital Transformation of Energy Management and Automation in Homes, Buildings, Data Centers, Infrastructure and Industries. With global presence in over 100 countries, Schneider is the undisputable leader in Power Management – Medium Voltage, Low Voltage and Secure Power, and in Automation...

  • Sales Development Representative

    3 weeks ago

    Melbourne, Australia Achievers Full time

    **About Achievers** **Our commitment to you**: At Achievers, we hire you for you because we value the unique perspective and individuality that each person brings to our team. We are committed to creating an inclusive, diverse, and equitable workplace where you belong, and your contributions are celebrated. You'll have the opportunity to collaborate with a...