Reservations Sales Agents

3 weeks ago


Melbourne Airport, Australia AccorHotel Full time
Job Description

Your experience and skills include:

  • Service focused personality.
  • Proven customer service skills with sophisticated communication skills, both verbal and written.
  • Computer literate with strong abilities in Microsoft Office.
  • Excellent interpersonal skills with the ability to connect with others easily, as well as proven problem solving abilities.
  • Highly responsible and reliable, demonstrating initiative as required.
  • Ability to work well under pressure in a fast-paced, team-based environment.

What you will be doing:

  • Consistently offer professional, friendly and engaging service while corresponding with guests via various methods in a timely manner.
  • Book, enter and update room reservation requests & rooming lists, as well as build & maintain group blocks, using the relevant systems to ensure a flawless check-in & check-out process.
  • Ensure accurate payment information is received and inputted in a timely manner.
  • Maximize revenue by upselling guestrooms and recommending hotel facilities.
  • Assist with balancing inventory/room types.
  • Liaise and maintain strong working relationships with Sales, Food & Beverage, Front Office & other departments as required.
  • Assist guests regarding hotel facilities in an informative and helpful way.

Additional Information

Our Hotel - The Novotel & ibis styles Melbourne Airport is a new dual-branded, 464-room hotel opening on 1 July 2024.

The Novotel Melbourne Airport with 248 rooms, and ibis Styles Melbourne Airport with 216 rooms, will be located just steps away from Terminal 4, Melbourne Airport. Guests will enjoy access to a fitness centre, conference rooms, pool, co working space and a number of food & beverage venues which form the hub of the mixed-use precinct.

This will be a village centre supporting the airport community as a place to gather and socialise for everyone who travels and works from the airport precinct.

What is in it for you?

  • Work Your Way - Flexibility to ensure a work life balance
  • Car Parking.
  • Learning programs through our “Learn your Way” platform, ongoing training and development opportunities (self-pace, virtual webinars, face to face).
  • ALLHeartist, Employee benefit card, offering discounted accommodation, food and beverage at Accor properties worldwide.
  • Mental health and well-being support initiatives.
  • Access to our Employee Assistance Program.

Our commitment to Diversity & Inclusion
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.


  • Reservations Agent

    4 weeks ago


    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23090400 **Job Category** Reservations **Location** W Melbourne, 408 Flinders Lane, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...

  • Reservations Agent

    3 days ago


    Melbourne, Australia IBIS Full time

    **Company Description** Ibis Melbourne Hotel & Apartments is looking for a Reservations Sales Agent on a Fixed Term Contract untill March 2025 to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne...

  • Reservations Agent

    4 weeks ago


    Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23072569 **Job Category** Reservations **Location** AC Hotel Melbourne Southbank, 201 Normanby Road Southbank, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Reporting directly to the Cluster Reservations Manager, we are looking for an experienced and...

  • Reservations Agent

    4 days ago


    Melbourne, Australia Accor Full time

    Company Description Ibis Melbourne Hotel & Apartments is looking for a Reservations Sales Agent on a Fixed Term Contract untill March 2025 to join this ever thriving and exciting environment! Ibis Melbourne Hotel & Apartments is a 250 room Hotel including Apartments with a lively Restaurant and three Conference spaces located near the vibrant Melbourne...


  • Melbourne, Australia IBIS Full time

    Job DescriptionReservations AgentYou are the beginning of an exceptional guest experience. As a Reservations Agent, you will make our guests feel welcome and reflect the exceptional experience the come when they arrive! Handles all incoming reservations enquiries in a timely manner, taking particular care to up-sell and maximise revenue opportunitiesProvide...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 22187964 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **Come and join the team at The Westin Melbourne!** At Westin, we are committed to empowering the well-being of...

  • Reservations Agent

    4 weeks ago


    Melbourne, Australia Westin Hotels & Resorts Full time

    **Job Description**: **Job Number** 23125768 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23209638 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23073339 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23073338 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...


  • Melbourne, Australia Marriott International, Inc Full time

    **Job Number** 23207300 **Job Category** Reservations **Location** The Westin Melbourne, 205 Collins Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail....

  • Reservations Agent

    4 days ago


    Melbourne, Australia MERCURE Full time

    Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Rental Sales Agent

    4 weeks ago


    Hobart Airport, Australia Avis Budget Group Full time

    **About the Role** This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries. **What you’ll do** - Establishing customer car rental needs by actively listening - Review in...

  • Rental Sales Agent

    4 weeks ago


    Adelaide Airport, Australia Avis Budget Group Full time

    **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience...

  • Rental Sales Agent

    4 weeks ago


    Hobart Airport, Australia Avis Budget Group Full time

    **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience...

  • Rental Sales Agent

    4 weeks ago


    Adelaide Airport, Australia Avis Budget Group Full time

    **About the Role** The Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries. **What you’ll do** - Establishing customer car rental needs by actively listening - Review in detail ABG’s various add on’s and services...

  • Buyers Agent/sales Pa

    4 weeks ago


    Melbourne, Australia About You Recruitment Full time

    Work with one of Melbourne's top Sales teams - Manage the buyer side (no need to generate listings) - Ideal for someone who loves the sales process and thrives on doing deals Whether you are starting out or working in the industry we have a fantastic opportunity to work with a leading sales team as a buyers agent. If you love Real Estate but are not keen...

  • Rental Sales Agent

    4 weeks ago


    Hobart Airport, Australia Avis Budget Group Full time

    **About Avis Budget Group** We don't just rent cars. We're changing the way people move. Across our world-famous brands - **Avis, Budget, Zipcar, and Apex**: - we're leading the way for the global mobility industry. Our brands represent a mobility ecosystem of more than 11,000 locations in approximately 180 countries. With more than 70 years of experience...


  • Melbourne, Australia Courtyard by Marriott Full time

    POSITION SUMMARY Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room...

  • Rental Sales Agent

    1 week ago


    Perth Airport, Australia Avis Full time

    Description About the Role    This Rental Sales Agent is the face of our brand! In this position you will interact with our customers at the rental counter while marketing products and services, completing rental bookings and responding to general customer inquiries.   What you’ll do   Establishing customer car...