Workplace Ambassador

Shaping the future of real estate for a better world

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As the Workplace Ambassador, strengthening the sense of community within the JLL office through facilitating togetherness and positively linking people and solutions in a fun, approachable and responsive way is a key focus.

Play your part in supporting our team to deliver services which provide leading edge facilities and workplace services which are aligned to JLL’s “The Future of Work” methodology.

You will be a vital member of the team, connecting stakeholders together and supporting engagement as well as improving our facilities management and delivering client-centric service excellence.

An Overview of the role:

• Provide superior customer service to meet on-site client expectations
• Implement improvement initiatives for the front office to enhance visitor experience
• General reception duties
• Assist in managing all contractors on-site to ensure adherence to required standards
• Greet office visitors and engage the host
• Procurement and vendor support
• Monitor consumable stock levels and purchase when required
• Conduct audits to ensure compliance with safety protocol
• Escort clients and contractors
• Participate in risk management, including disaster recovery and business continuity plans
• Adhere to JLL’s business conduct by ensuring compliance with the firm’s guidelines, procedures and strategies

Sounds like you? This is what we are looking for:

• Experienced in property management, hospitality, hotel management or high-end corporate concierge
• Strong administrative skills with the ability to manage competing priorities and deliver services to a high degree of quality
• Warm and welcoming nature with a passion for creating lasting impressions
• Highly confident communicator and strong and professional interpersonal skills
• Demonstrated ability to liaise with vendors to deliver efficient services
• Passion to foster a team culture which aligns with JLL behaviour and values
• Problem solving skills, capable of dealing with ambiguity and complex problem solving
• Capable of presenting a professional and friendly corporate image to clients

What you can expect from us:

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognize and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location:

On-site –Newcastle, NSW, Sydney, NSW

Job Tags:

Hiring

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.