Claims Service Consultant

4 weeks ago


Adelaide, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

Motor Claims Service Consultant & Senior Motor Claims Service Consultant | Brisbane, Melbourne, Adelaide & Perth

  • 4-6 weeks of remote training will be provided
  • Hybrid working
  • Multiple positions available

At Allianz Australia, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us.

You'll be responsible for

  • Managing a National based portfolio of motor claims and handling inbound/outbound calls
  • Providing excellent customer service to our customers in a timely manner
  • Maintaining positive working relationships with external and internal stakeholders, and providing the best possible outcomes for our customers
  • Understanding and adhering to all relevant policies and procedures to mitigate risks and compliance issues

About you

  • High level of Customer service experience, ideally within a claims environment
  • Insurance knowledge/background would be highly desirable
  • Ability to multi-task and work in a fast-paced environment
  • Excellent communication skills (both written and verbal)
  • Confidence to learn, access and use different systems and software
  • Strong attention to detail
  • A team player attitude, with a focus on supporting and respecting others

What's on offer

  • Be part of a team that’s open-minded, supportive, and genuinely focused on customer outcomes.
  • A sense of belonging in the workplace, where you are welcomed and encouraged to bring your most authentic self to work.
  • An employer that is committed to supporting your work/life balance and is always open to conversations about flexible & remote working.
  • Access to over 10,000 on-demand learning resources and programs, to support you in taking control of your career development.
  • Employee discounts on Allianz insurance products and discounts across a great range of retail, tech, and travel brands, and offers for health and well-being.
  • Initiatives to support your financial wellness through superannuation matching, salary sacrificing, novated leasing and our referral bonus scheme.
  • The opportunity to take part in our Employee Share Purchase Program- own a piece of your employer.

About Allianz

At Allianz, we care about everything that makes you, you. We believe in an equitable workplace that celebrates diversity and inclusion, where people of all genders, ages, religions, sexual orientations, abilities, and work statuses are not only welcomed, but valued for the perspectives and talents they bring to work.  We are committed to fostering an environment where everyone can thrive, grow, and contribute their unique perspectives to our collective success and reach their fullest potential.

We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers, partners, and the community so we’re ready when they need it most.

We offer our people a workplace where everyone feels like they belong, while promoting a culture of lifelong learning, development, and global mobility. Join us and share your ideas, be inspired, give back and feel proud to be a part an organisation doing meaningful work that matters like tackling climate change, mental health, and well-being.

Adjustments and support

If you require any support and adjustments to participate equitably in our recruitment process, we encourage you to reach out to careers@allianz.com.au for a confidential conversation.

Join us. Let’s care for tomorrow. www.allianz.com.au/careers

#LI-ALLIANZAU #LI-Remote #LI-Hybrid #LI-Onsite


  • Claims Consultant

    1 week ago


    Adelaide, Australia Aon Full time

    Inviting experienced Legal professionals OR Insurance Claims experts to join Aon’s Claims team Permanent opportunity, open to candidates Australia wide with a preference for Perth or Adelaide Aon offer’s limitless opportunities to develop your career and flexible working arrangement. Aon is in the business of better decisions At Aon, we shape...

  • Claims Consultant

    4 weeks ago


    Adelaide CBD, Australia Marsh Full time

    **Claims Consultant** **What can you expect?** **JLT Risk Solutions Pty Ltd** are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk financing and management solutions for Local Government clients. JLT works with mutual funds and...


  • Adelaide CBD, Australia Allianz Australia Full time

    **Claims Service Consultant, Motor Third Party Settlements** **What if you were empowered to make a positive impact?** Our Claims Service Consultants are dedicated to assist our customers in their moment of need. Claims Services delivers a market leading customer experience by providing expert claims service for direct customers, Broker & Agents,...


  • Adelaide Region SA, Australia Blake Oliver Consulting Full time

    An international insurance organisation which holds a strong position in the market is seeking an experienced Property Claims Consultant to join their team in Adelaide. As a Commercial Property Claims Consultant your duties will include - End to end management of a portfolio of commercial property claims. - Liaising with claimants over the phone and in...

  • Claims Consultant

    2 weeks ago


    Adelaide City Council, Australia Marsh McLennan Companies Full time

    Description: Marsh is seeking candidates for the following position based in its Adelaide office : Claims Consultant What can you expect? JLT Risk Solutions Pty Ltd are a standalone business unit within the Marsh Pacific overarching business that enjoys a 95% market share cross Australia. We’ve developed a unique method to provide risk...


  • Adelaide Region SA, Australia Mayday Recruitment Full time

    Salary - $75,000 - $85,000 package - Permanent - Full time role MAYDAY Recruitment is excited to be recruiting an experienced and talented **Claims Consultant** to join a leading provider of insurance solutions. This is a fantastic opportunity for someone who has a knack for adapting to challenging situations, has passion for customer service, and a strong...

  • Claims Consultant

    4 weeks ago


    Greater Adelaide SA, Australia Ensure Recruitment Full time

    Join A Highly Supportive Team - Full Training In Processes and Procedures and Complex Claims - Future Career Growth **What you will enjoy about this role**: - Working alongside another Claims Consultant, managing a portfolio of commercial claims - Managing claims workflow from lodgement through to settlement - Taking calls regarding claims, requesting...


  • Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant | Remote - AUS** - This is a work-from-home opportunity. At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future...


  • Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant | Remote - AUS** - This is a work-from-home opportunity. At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future...


  • Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant (Catastrophe) | Multiple locations** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...


  • Adelaide Region SA, Australia Gallagher Full time

    **About the Role** As a Motor Claims Consultant, you’ll provide a cost effective, professional and customer focused general insurance claims service relating to the processing of Motor Claims. You will play a key role in providing the highest level of customer service and claims advice to Commonwealth Government Agencies in the management of motor vehicle...


  • Adelaide, Australia Allianz Australia Full time

    **Claims Service Consultant (Catastrophe) | Adelaide or Brisbane** At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...


  • Adelaide, Australia SA Government -DEPARTMENT OF TREASURY AND FINANCE Full time

    **Department of Treasury and Finance** **Job reference**: 585079 **Location**: 5000 - ADELAIDE **Job status**: Ongoing **Eligibility**: Open to Everyone SAFA functions as the central financing authority, captive insurer and manager of the passenger and light commercial fleet operations for the Government of South Australia. SAFA plays an integral role in...


  • Adelaide, Australia ALLIANZ AUSTRALIA SERVICES PTY LTD Full time

    Claims Service Consultant (Catastrophe) | Adelaide or Brisbane At Allianz, we’re proud to be one of the world’s leading insurance and asset management brands, with a workforce as diverse as the world around us. We care about our customers, which is why we hire the very best people to further our commitment to securing the future of our customers,...


  • Adelaide Region SA, Australia Suncorp Group Full time

    **Suncorp Group are looking for the best-in-class Claims Managers to join their Terri Scheer team and provide exceptional customer service while driving outcomes.** Suncorp Group is all about making a difference for people and the communities that they call home. Few areas of our business are quite as foundational in making that difference as our Claims...

  • Claims Officer

    4 weeks ago


    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...


  • Adelaide CBD, Australia Gallagher Full time

    About Us: Discover a world of endless possibilities at Gallagher Benefit Services, where you'll have the power to shape the future of workplaces across industries. As a member of our team, you become the driving force behind positive change, helping clients build environments where employees thrive. Embrace the opportunity to impact lives, unlock potential,...

  • Claims Officer

    4 weeks ago


    Adelaide, Australia Gallagher Full time

    About Us: Step into the world of Gallagher Bassett, where risk management becomes a canvas of possibilities. Join our growing team of dedicated professionals who guide those in need to the best possible outcomes for their health and wellbeing. As a steward of trust, you'll be part of a resilient team, armed with cutting-edge technology and a relentless...

  • Claims Officer

    4 weeks ago


    Adelaide CBD, Australia Gallagher Full time

    About Us: Gallagher Bassett is the world’s premier provider of risk and claims management services. We believe that - with proper management - a world of risk becomes a world of possibilities. It becomes a world where businesses and organizations are freed to do what they do best. To build. To serve. To move forward. Knowing the responsibilities of today...

  • Claims Administrator

    4 weeks ago


    Adelaide City Council, Australia Marsh McLennan Companies Full time

    Description: 12-month fixed-term contract Part-time opportunity, 15 hours per week 2-3 days per week (Mon, Wed & Thu) What can you expect? Echelon Australia Pty Ltd (Echelon) is a subsidiary of Jardine Lloyd Thompson Australia Pty Ltd (JLT). Throughout Australia, Echelon and JLT provide a wide range of insurance services, including risk...