Care Facilitator

2 months ago


East Ballina, Australia BaptistCare at home Division Full time

Home Services - Care Facilitator

  • Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment card
  • Permanent Full-time position with 70-80% travel visiting clients, and the remainder working from home
  • Ongoing training and development
  • Make a genuine difference in the lives of others

Looking for a rewarding career in aged care?  Want to grow your case management skills and make a real difference in your local community that you love?

Join BaptistCare and support older people to live well in the comfort of their own home. If you have the passion to support people to live independently and improve their quality of life in the place they call home, this could be the perfect job for you

As a Care Facilitator servicing clients between Ballina and Tweed Heads, you will assist clients and their families to engage in services, enabling them to remain living in their home. You will empower our clients through individualised care planning and goal setting focused on our well-living approach.

A typical day will include:

  • Home visiting clients in the community who have been referred for help at home
  • Participating in the development, implementation and evaluation of services and programs that meet clients’ individual needs
  • Developing relationships with families and carers that acknowledge their needs
  • Working alongside our clients to set individual goals that are realistic and achievable 
  • Implementation of best practice and evidence-based approaches for care including working closely with a multidisciplinary team
  • Documentation and the use of client record management systems
  • The position will support clients between Ballina and Tweed Heads 

What do we need from you?

You will need to be comfortable working on your own in the community, have excellent verbal communication skills and have an empathetic, patient and caring nature.

This role is full time working from home, with approximately 70-80% of your time (3-4 days per week) travelling on the road to visit new and existing CHSP Commonwealth Home Support Program (CHSP) clients.    

A company vehicle is optional, and you will be supplied with a mobile phone and laptop.

This role does require you to have:

  • Achieved or currently working towards a Bachelor’s Degree or Diploma of Community Services (Service Coordination), or Diploma of Community Services (Case Management), or equivalent knowledge and experience
  • Experience in Home Care and CHSP case management will be highly regarded
  • A valid driver's licence
  • Intermediate level of computer skills
  • Excellent time management and organisational skills
  • Proven experience in operating within funding constraints and achieving service delivery objectives within government program guidelines
  • Experience with aged care or demonstrated transferrable skills will be highly regarded

To support your wellbeing and career growth, BaptistCare offers:

  • Salary packaging which can increase your take-home pay + novated leasing options + meal and entertainment card
  • Dedicated learning and development teams committed to your skill development and supporting you in your role.
  • Access to Employee Assistance Programs including counselling support and wellness programs

About Us

BaptistCare is a leading for-purpose Christian-based care organisation that supports thousands of people across more than 100 locations in NSW, ACT and WA. From humble beginnings in 1944, BaptistCare has grown into one of the nation’s most respected care and community services providers. We create strong and caring communities and place people at the centre of all we do.

BaptistCare has been acknowledged in the 2022 AFR BOSS Best Places to Work list, ranking tenth in the Government, Education and Not for Profit list, from over 750 nominated organisations across Australia and New Zealand.

Have more questions? For a confidential discussion, please contact mytalent@baptistcare.org.au along with the reference number/location you are enquiring about.  Agency applications are not accepted at this time.

BaptistCare is recognised as an ‘Inclusive Employer’ by the Diversity Council of Australia for 2022-2023. We welcome and encourage applications from people across our diverse community.

Applicants are subject to a series of background checks prior to offer. Applicants are encouraged to apply as soon as possible as applications may be reviewed prior to the closing date. Closing Date is subject to change without notice.



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