Merchandise Operations Manager

4 weeks ago

North Geelong, Australia Myer Full time

From humble beginnings in downtown Bendigo to supporting Australian communities far and wide - Myer has always been a special place, transcending beyond just a place to work.

Myer is a place for finding life-long friendships, a safe space with a big heart. Here, you’re encouraged to be yourself, share your ideas and are entrusted to deliver your very best. Some might even say it feels like being “right at home”.

Australia’s most loved and trusted department store is more than a shopping destination. It is home to exclusive, partner and concession brands and a true Omni-retailer.

Merchandise Operations Managers are business critical, responsible for the optimisation of merchandise stock flow and financial performance along with the management of online fulfilment/click & collect, safety and compliance. Manage the day to day operations of the store ensuring compliance with merchandise from dock to floor / online, replenishment and shrinkage. 

  • Make your mark as a senior leader at Myer
  • Opportunities for Succession planning and development
  • Melbourne metro store locations

About The Role:

  • Manage the logistics of all merchandise from dock to selling floor, ensure efficiency in stock flow, compliance and safety at all times
  • Oversee merchandise support activities ensuring merchandise optimisation in store, online fulfilment and click & collect 
  • Maintain shrinkage strategy and manage implementation including communication, education, monitoring, review and support
  • Actively drive a high performance, customer focused, service and selling culture 
  • Ensure compliance with processes to remain efficient, effective and streamlined
  • Identify and champion the implementation of operational process improvements
  • Lead, empower and inspire your team with a consistent focus on developing the next generation of Mye leaders

About You:

  • Solid experience in a high volume store management or retail operations role is essential
  • Experience in Logistics/Stock Flow within a retail environment 
  • Proven leadership skills with managing teams including training and upholding safety compliance
  • Working knowledge of OH&S processes and practices
  • Ability to analyse and interpret data, make informed recommendations and decisions
  • Strong interpersonal skills to communicate with influence to diverse teams
  • Ability to drive our Customer First Strategy across a large format department store 
  • Excellent time management skills with the ability to work independently, prioritise and meeting deadlines
  • Strong retail, financial and business acumen

Benefits to you:

  • Join the leadership team within Australia’s most-loved department store
  • Career development and progression opportunities, local and national
  • A great range of discounts and Myer Team Member exclusive offers
  • Access to volunteer, parental and lifestyle leave
  • Service Recognition, Inspirational People Awards and more

Management team members work on a rotating roster including weekends and peak trade hours to meet key store trading hours.

Here, you’re not only an employee. You’re a valued Team Member with real dreams that we want to help you chase, no matter how big or small. At Myer, we’re all about making your work life meaningful. We want you to experience life’s special moments fully, which is why we take pride in offering balance and flexible options to get you to where you want to be.

Wherever you are and wherever you’re going, we’ll meet you there and get you to your destination. With your enthusiasm and our support, we’re fully committed to helping you thrive and flourish. The future lies in your hands.

Welcome Home

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