Senior Functional Analyst

4 weeks ago

Mulgrave, Australia Kmart Full time
Senior Functional Analyst - 24 Months FTC Job Details | kmartaustr Press Tab to Move to Skip to Content Link

      

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Date: 17 Oct 2024

Location: Mulgrave, VIC, AU

Company: kmartaustr

 

Brighter Futures Start here  

 

As Australia’s biggest and most loved retailer, we’ve been brightening up everyday life for families for over 50 years. At our stores, distribution centres, and offices in Australia and New Zealand. All around the globe. Our diverse and inclusive 47,000 strong team come together for a common cause. Giving families easy access to our on-trend products and incredibly low prices – it’s the heart of everything we do. 

 

 As a leader in the retail market, we’re optimistic about our future and yours. We’re relentless in our pursuit for results, but changing at a rapid rate, giving you challenging work that you’ll be proud of. We celebrate your uniqueness and individuality. Because at Kmart it’s not just what you do, it’s who you are that makes every day living brighter. 

 

Join the team  

 

Kmart is launching a strategic initiative to transform the online shopping and fulfillment experience, driving both customer satisfaction and operational efficiency. This project will enhance real-time inventory visibility, reducing out-of-stock items and cart abandonment, while delivery lead-time visibility will boost conversion rates and improve post-purchase experiences.

 

Operationally, this initiative will help reduce order cancellations, minimize split shipments, and improve fulfillment productivity. The new platform will provide greater stability with less downtime and support scalability during peak periods. Additionally, it will harmonize Kmart and Target’s digital technology stacks, streamlining processes across both brands.

 

This is a high-impact project where you’ll help shape the future of online shopping and fulfillment for two most loved Australian brands. Join us to be part of an exciting transformation.

 

As a Senior Functional Analyst, you will leverage your analytical and problem-solving skills to lead tasks within an agile delivery model. Your primary focus will be on optimizing testing processes, tools, and methodologies to reduce costs, retire technical debt, and increase the speed of delivering innovative solutions.

 

 

What you’ll be doing:

 

· Provide task leadership within an agile delivery model, guiding teams towards successful project outcomes.

· Implement and validate systems, ensuring that all components are set up correctly for end-to-end functionality.

· Collaborate closely with Business Analysts and third-party vendors to facilitate seamless implementations.

· Provide constructive feedback to Solution Architects and technical team members to drive improvements and ensure alignment with business objectives.

· Demonstrate a commitment to long-term thinking, focusing on strategic goals and continuous improvement.

 

 

To be successful in the role you’ll have:

 

· Proven experience as a Functional Analyst or in a similar role, with at least 5 years of relevant experience.

· Strong analytical and problem-solving skills, with a track record of successfully navigating complex challenges.

· Implementation experience with Manhattan Active Omni (Distributed Order Management, Store fulfilment and Contact Center modules).

· Experience in configuration and maintenance of the Manhattan Active Omni platform, ensuring alignment with user and business requirements, including order routing, inventory availability, user roles, and security settings.

· Familiarity with testing processes, tools, and methodologies in an agile environment.

· Excellent communication skills, with the ability to collaborate effectively with various stakeholders.

 

 

Benefits we’ll offer you:  

 

  • Flexible hybrid working options through our Flex When, Flex Well policy 
  • A team member discount card that gives you a discount at Kmart, Target, Bunnings, and Officeworks 
  • A free OnePass membership offering free delivery across Kmart, Target & Catch on eligible products 
  • Access to the Kmart for You benefits program which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health – with over 60 suppliers 
  • We want you to feel rewarded for your commitment and hard work that's why everyone gets the opportunity to participate in a bonus program 
  • Free onsite parking when you’re required to come into the office 
  • We offer inclusive parental leave and ongoing support offered though our partnership with Circle In for team members of all backgrounds and family circumstances 
  • A dynamic learning and support program 
  • Opportunity to fast track your career through our Mentor Program as a Mentee or Mentor 
  • Reflection room, space for prayer, meditation, or time for yourself 
  • Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes 
  • Regular product sample sales with tonnes of discounted items to purchase 
  • Wesfarmers is Kmart’s parent company and each year eligible employees can elect to purchase shares through a salary sacrifice arrangement 
  • Great career opportunities across the broader Wesfarmers Group 

 

We’re here to make everyday living brighter  

 

From humble beginnings in Burwood East, Victoria, in 1969, we’re now an essential part of 300 communities, and proud of it From bedding to apparel to kitchenware and beyond. We’re designing and creating the products people reach for every day. In-store, online, or Click & Collect – getting the products we love into the hands of happy customers is what we aim to do best. From the remote outback to coastal towns and big cities, and everywhere in-between. We’re progressive in our pursuit to create seamless customer journeys for satisfied shoppers. 
  

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