Customer Service Representative

1 month ago

Clayton, Australia Repco Full time
  • Iconic brand with over 400 stores across Australasia
  • Passionate and caring team with a customer-centric culture
  • Part of Genuine Parts Company, the global leader in automotive parts and accessories

Driven by Passion for 100 Years

Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both challenging and rewarding. We have fun at work and celebrate our achievements and milestones, both big and small. And we passionately focus on results and continuous improvement.

If you’re looking to join a company where recognition and celebration form part of our daily mantra, and where you can build meaningful relationships with your customers, then we’d love to hear from you.

Our Customer Service and Sales Representatives:

  • Are committed to providing genuine service, where they create lasting impressions and moments that matter for our customers
  • Have superstar selling skills that contribute to the sales performance of the store
  • Build effective customer relationships and are the expert to talk to
  • Are team players and contribute towards the store’s success
  • Maintain exceptional presentation and merchandising standards of the showroom
  • Have a safety mindset and constantly strive to provide the safest work environment for themselves and their team mates

The successful individual will:

  • Be a passionate customer service expert, with previous retail and/or customer service experience
  • Have some automotive knowledge/ interest
  • Have the physical capacity to perform the duties of the role (including handling products of a heavy nature)
  • Have a flexible availability across 7 days and hold a valid driver’s licence
  • Be available to work and are flexible to work other days if requested 

We can offer you:

  • Recognition programs and team incentives for your performance
  • Attractive product discounts across all GPC Asia Pacific businesses: Repco, NAPA Auto Parts, AMX, McLeod's Accessories, and more
  • An inclusive team environment; our team are important members of GPC
  • The opportunity to join a progressive global company that continually strives to remain the number one in the automotive aftermarket
  • Ongoing training and career development; we genuinely care about supporting you to reach your full potential
  • Discounts internally and with external partners including health providers
  • We proactively support our working parents in a variety of meaningful ways, and our parental leave top-up allowance is one of the ways we do this
  • Paid volunteer leave allowing you to give back to your chosen charity/community organisation
  • Access to GPC’s exciting employee platform MOVE, unlocking amazing discounts at top retailers, business announcements, e-cards and our employee recognition program, plus so much more

Thank you for your interest in becoming part of GPC Asia Pacific.

To find out more about Repco, please visit www.repco.com.au

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