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Apprenticeship Field Officer

3 months ago

Dandenong, Australia SYC Full time

Full Time, South East Melbourne Region

Are you looking for a role where you can make a difference?

As an Apprenticeship Field Officer, you will be actively engaging and maintaining strong relationships with diverse stakeholders. Working with employers and First Nations Australian Apprentices, you will facilitate successful commencements and provide ongoing support throughout the apprenticeship journey. This role is predominantly mobile, and you will work across the South East Melbourne Region (Dandenong to Mornington area).
In this role, you’ll drive business development and account management, generating effective partnerships with First Nations communities, services, organisations, and employers. This role will involve:

  • Promoting traineeships and apprenticeships and securing commencement opportunities for First Nations Apprentices.
  • Fostering and actively account managing relationships with employers, RTOs and GTOs, schools, and other industry stakeholders, establishing and maintaining strong stakeholder engagement and referral source relationships to maximise opportunities for repeat business.
  • Proactively engage with and sign-up First Nations apprentices to a National Training Contract with their employer, guiding clients through sign-up processes and government forms.
  • Conducting assessment services for First Nations apprentices and employers, providing early interventions and support to ensure apprenticeship retention and completion.
  • Providing high quality end-to-end advice and support to First Nations apprentices and employers to understand eligibility criteria for Commonwealth and State incentives and how to contact and access supports as required.
  • Assess individual apprentice needs and skill levels, identify gaps or potential barriers to success, and evaluate aptitude for various training paths and occupations.
  • Attending career expos, forums, and other networking events and coordinating promotional activities to positively promote SYC Australian Apprenticeship Support Services (AASS).

About You

As someone who enjoys working autonomously to drive outcomes and achieve KPI’s, you will be passionate about supporting the next generation of skilled apprentices to secure and successfully complete their apprenticeship. The successful candidate will demonstrate:

  • Lived experience and/or experience engaging with and working effectively in a service/program in the First Nations sector.
  • Previous experience in the Australian Apprenticeships sector OR demonstrated business development, sales and/or marketing and effective account management experience.
  • Previous experience of engaging and successfully developing and managing positive working relationships with key stakeholders.
  • Time management, organisational skills, and the ability to plan and prioritise to achieve outcomes.
  • Excellent communication skills with well-developed verbal and written skills, and the ability to conduct client assessments, develop case plans and case notes and reports.
  • Interpersonal, conflict resolution and negotiation skills along with innovative problem- solving.
  • Strong engagement skills and the ability to interact effectively and sensitively with First Nations clients, communities, employers, and other stakeholders to achieve successful outcomes.

For this role, you will need to:

  • Complete a Working with Children Check and National Police Check.
  • Have a current and valid driver's licence and willingness to drive.
  • Be eligible to work in Australia.

Why join Team SYC?

  • Increase your pay with Salary Packaging options.
  • Flexible working arrangements
  • Role related vehicle
  • Career development opportunities
  • Enjoy an additional day off to celebrate your Birthday*
  • Wellbeing leave
  • Access an additional one week of paid leave each year, through SYC loyalty leave*
  • Stay healthy with discounted Corporate Private Health Cover
  • Access our free and confidential Employee Assistance Program
  • Access to special discounts on memberships and fitness activities through Goodlife,  Fitness First and Zap Health Clubs. 
  • Retail and Entertainment discount vouchers
  • Enjoy special benefits with Beaurepaires 

*Qualifying periods and terms apply.

About us

SYC exists so everyone can succeed.

‍We invest back into the community, helping tens of thousands of people every year to create a life without disadvantage, to build sustainable independence and to experience wellbeing in all areas of their lives.

A non-profit human services organisation, SYC was founded in 1958 to support young people experiencing disadvantage in Adelaide. We now operate nationally, supporting more than 57,000 people annually with housing, education, employment, justice, health and disability services.

We are proud to work with people who are passionate and professional, who encourage and value diversity, who are courageous, creative and, most importantly, believe in people’s potential. Our vision of wellbeing, independence, and opportunity for everyone encompasses the people we work with, as well as the people who work for SYC.

If you match the criteria above, we want to hear from you 

To apply please complete the application process by clicking the Apply Now button.

We’re proud to be a Circle Back Initiative Employer, and we commit to responding to every applicant.

Please complete the requested work history and screening questions on the application page and attach your resume.

SYC is an Equal Opportunity Employer and is proud of our diverse workforce. We encourage Aboriginal and Torres Strait Islander people, and people with disability to apply. If you require assistance completing your application, please contact our recruitment team, who will be happy to support you via careers@syc.net.au.