Professional Education Manager

6 days ago

Sydney, Australia C01 Cochlear Limited (Australia) Full time

Cochlear is the global market leader in implant hearing solutions. Cochlear's mission is to help people hear and be heard. Around the world, more people chose a Cochlear-branded hearing implant system than any other. A Cochlear Implant is an electronic device that is surgically implanted under the skin near the ear that restores hearing to those who suffer from severe hearing loss. It’s an incredible piece of engineering and the only product in the world that restores a sense through technology. Imagine using your experience to help people around the world to hear again. We can offer a unique opportunity to join Cochlear, an iconic Australian company, leading the world in implantable hearing solutions. Our mission is to help more people to hear.

The Opportunity

We are currently looking for a Professional Education Manager to join our “Commercial Learning” team based in Sydney. This role supports regional and country teams to maximise the commercial impact of our solutions through engaging and informative learning experiences for field and professional audiences.

Working cross functionally and in partnership with both global and regional teams, our commercial learning team are responsible for designing and developing educational programs that enable us to bring new products to market, ensuring professional adoption of new products and services through educating Cochlear Staff and Professionals on how our solutions bring value.

Responsibilities include:

  • Design, develop and deliver engaging learning strategies and solutions for new product launches that enable regional teams to upskill customer facing teams and professionals to full capability & performance in a timely manner.

  • Lead subject matter experts through the process of designing, developing, and delivering education on new product to our regions and countries.

  • Develop “best in class” blended learning experiences and assets for professionals that are innovative, hands-on and available “on-demand”.

  • Support the optimal use of current learning platforms and processes.

  • Drive continuous improvement in delivery of learning solutions that represent the actual needs and use cases of professionals and field staff.

About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:

Essential

  • Demonstrated experience working in Learning and Development with the Med-tech industry.

  • Certificate IV in training and assessment or equivalent

  • Strong Instructional design skills, writing training for Adult Learning

  • Well-developed project management Skills

  • Ability to channel and facilitate open conversations across regions and SME’s.

  • Commercial mindset and experience working in a sales/clinical/surgical customer-facing role.

  • Strong presentation and facilitation skills

Desired Skills

  • Sales/Marketing or Clinical experience in medical devices or pharma

Cochlear’s mission is to help people hear and be heard. As the global leader in implantable hearing solutions, Cochlear is dedicated to helping people with moderate to profound hearing loss experience a life full of hearing. We aim to give people the best lifelong hearing experience and access to innovative future technologies. We collaborate with the industry’s best clinical, research and support networks. That’s why more people choose Cochlear than any other hearing implant company. Learn and grow with us as we tackle the most complex challenges in helping more people to hear and experience life’s opportunities.

If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.

#CochlearCareers

How we recognise your contribution

We want Cochlear to be a place where our people truly enjoy coming to work. Through our internal programs and employee benefits, we aim to create an environment where our people will feel value and supported. Whether your focus is on continuous learning, professional development or simply finding an environment which enables you to thrive whilst balancing family or personal life commitments, then we have several programs in place to support you.

For more information about Life at Cochlear, visit www.cochlearcareers.com

At Cochlear we value and welcome the unique contributions, perspectives, experiences, and backgrounds of our employees and aim to build a culture that celebrates and leverages these differences, creating a sense of belonging and enabling our people to realise their full potential. We offer flexible working arrangements, and we understand flexibility is not the same for everyone. We're open to a conversation about what flexibility means for you.

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