Service Support Officer
4 weeks ago
Your New Role:
Get ready for an adventure as Multicap invites you to join our team on a Part-time, fixed-term contract as a Service Support Officer. In this dynamic role, you'll working Monday to Friday between 9am - 3pm, assisting in our Roma services. Collaborate with our vibrant Service Managers and elevate the customer experience to new heights by managing enquiries, requests, and reception activities including:
- Documenting and maintaining accurate records in our database.
- Collaborating with team members and other departments to ensure seamless Customer experiences.
- Answering incoming calls and responding to client inquiries and requests in a professional and timely manner.
- Organising and assisting with events and functions
About You:
- Bring a positive attitude towards people with disabilities, coupled with a passion to live and breathe Multicap’s Values and Code of Conduct.
- Previous experience in a administration.
- Excellent verbal and written communication skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in using computer systems and software applications.
Benefits:
We offer Salary Sacrifice up to $15,900 per financial year, annual salary boosts, and discounts and your favorite retailers.
You will have, or be willing to maintain:
- Current QLD Driver’s Licence
- Possession of a Certificate IV in Business Administration (desirable)
Who We Are?
We're not just a company; we're a community. At Multicap Group, our sole purpose is to enhance the quality of life for people with disabilities and their families. We are leaders in disability support and mental health services, focusing on ability, not disability. With our individualized support, experiences, and opportunities, we've positively impacted the lives of over 8000 customers and clients across Queensland, northern New South Wales, and Victoria.
What sets us apart is the unwavering quality of our service and the genuine care we provide. Join us in our mission to make a difference.
Ready to take on this exciting opportunity? Don't wait APPLY NOW and become a vital part of our journey toward a brighter, more inclusive future. Your passion and dedication will make a world of difference in the lives of those we serve. Join us and be the change
Please ensure you attach a resume detailing why you would be a great addition to the Multicap team
To find out more visit www.multicap.org.au or click apply now
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