Service Support Officer

2 weeks ago


Roma, Australia Dereka-Jo Williams Full time

Your New Role:
Get ready for an adventure as Multicap invites you to join our team on a Part-time, fixed-term contract as a Service Support Officer. In this dynamic role, you'll working Monday to Friday between 9am - 3pm, assisting in our Roma services. Collaborate with our vibrant Service Managers and elevate the customer experience to new heights by managing enquiries, requests, and reception activities including:

  • Documenting and maintaining accurate records in our database.
  • Collaborating with team members and other departments to ensure seamless Customer experiences.
  • Answering incoming calls and responding to client inquiries and requests in a professional and timely manner.
  • Organising and assisting with events and functions

About You:

  • Bring a positive attitude towards people with disabilities, coupled with a passion to live and breathe Multicap's Values and Code of Conduct.
  • Previous experience in a administration.
  • Excellent verbal and written communication skills.
  • Strong problem-solving abilities and attention to detail.
  • Proficiency in using computer systems and software applications.

Benefits:

We offer Salary Sacrifice up to $15,900 per financial year, annual salary boosts, and discounts and your favorite retailers.

You will have, or be willing to maintain:

  • Current QLD Driver's Licence
  • Possession of a Certificate IV in Business Administration (desirable)

Who We Are?

We're not just a company; we're a community. At Multicap Group, our sole purpose is to enhance the quality of life for people with disabilities and their families. We are leaders in disability support and mental health services, focusing on ability, not disability. With our individualized support, experiences, and opportunities, we've positively impacted the lives of over 8000 customers and clients across Queensland, northern New South Wales, and Victoria.

What sets us apart is the unwavering quality of our service and the genuine care we provide. Join us in our mission to make a difference.

Ready to take on this exciting opportunity? Don't wait APPLY NOW and become a vital part of our journey toward a brighter, more inclusive future. Your passion and dedication will make a world of difference in the lives of those we serve. Join us and be the change

Please ensure you attach a resume detailing why you would be a great addition to the Multicap team

To find out more visit or click apply now



  • Roma, Australia Dereka-Jo Williams Full time

    Your New Role:Get ready for an adventure as Multicap invites you to join our team on a Part-time, fixed-term contract as a Service Support Officer. In this dynamic role, you'll working Monday to Friday between 9am - 3pm, assisting in our Roma services. Collaborate with our vibrant Service Managers and elevate the customer experience to new heights by...


  • Roma, Australia Dereka-Jo Williams Full time

    Your New Role:Get ready for an adventure as Multicap invites you to join our team on a Part-time contract as a Service Support Officer. In this dynamic role, you'll working Monday to Friday between 9am - 3pm, assisting in our Roma services. Collaborate with our vibrant Service Managers and elevate the customer experience to new heights by managing enquiries,...

  • housing officer

    2 weeks ago


    Roma, Australia Community Housing Ltd Full time

    Contribute to a world without housing poverty Permanent, full-time role offering excellent development opportunities Roma location with competitive salary + other benefits About Us Community Housing Limited (CHL) is a leading not-for-profit organisation dedicated to making a positive impact in the housing sector. We are committed to addressing housing...

  • Project Officer

    1 month ago


    Roma, Australia Maranoa Regional Council Full time

    Our community:Located approximately 500km to the west of Brisbane and covering 58,830km2, the Maranoa Region has a strong and diverse economy offering a range of lifestyle experiences. We are the gateway to Outback Queensland!Roma is the major regional hub with other supporting centres including the towns of Injune, Mitchell, Surat, Wallumbilla, Yuleba,...

  • Project Officer

    4 weeks ago


    Roma, Australia Maranoa Regional Council Full time

    Our community:Located approximately 500km to the west of Brisbane and covering 58,830km2, the Maranoa Region has a strong and diverse economy offering a range of lifestyle experiences. We are the gateway to Outback Queensland!Roma is the major regional hub with other supporting centres including the towns of Injune, Mitchell, Surat, Wallumbilla, Yuleba,...


  • Roma, Australia Australian Country Choice Full time

    Located 30 minutes from Roma Australian owned and operated cattle and beef industry leader Job stability, security and progression About the roleBrindley Park Feedlot, conveniently located just 30 minutes from Roma, has carrying capacity of 17,000 standard cattle units, with diverse cattle types from long fed Wagyu through to mid fed export cattle and a...

  • Service Supervisor

    4 weeks ago


    Roma, Australia Enerflex Full time

    Summary Principle Responsibilities and Duties Qualifications Physical Requirements About Us Transforming Energy for a Sustainable Future.  Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition,...


  • Roma, Australia Australian Country Choice Full time

    Located 30 minutes from Roma Australian owned and operated cattle and beef industry leader Job stability, security and progression About the roleBrindley Park Feedlot, conveniently located just 30 minutes from Roma, has carrying capacity of 17,000 standard cattle units, with diverse cattle types from long fed Wagyu through to mid fed export cattle and a...


  • Roma, Australia Peak Services Full time

    Chief Executive Officer | Maranoa Regional CouncilGovernment - Local (Government & Defence)Foster a culture of innovation, transparency, and accountabilityCareer defining role | Guide Maranoa towards continued successCompetitive executive salary packageThe RegionMaranoa region is a local government area located in southwest Queensland approximately 500km...


  • Roma, Australia Peak Services Full time

    Chief Executive Officer | Maranoa Regional Council Government - Local (Government & Defence)Foster a culture of innovation, transparency, and accountabilityCareer defining role | Guide Maranoa towards continued successCompetitive executive salary packageThe RegionMaranoa region is a local government area located in southwest Queensland approximately 500km...


  • Roma, Australia Dereka-Jo Williams Full time

    Join Our Dynamic Team and Make a Meaningful Impact Our Roma team, recently awarded the Staff Excellence Award, are on a mission to enable people to live as independently as possible and create a brighter future. About You We are seeking Disability Support Workers to assist Monday to Friday between 9am - 4pm at our Roma Hub You will bring your creativity...


  • Roma, Australia Dereka-Jo Williams Full time

    Join Our Dynamic Team and Make a Meaningful Impact! Our Roma team, recently awarded the Staff Excellence Award, are on a mission to enable people to live as independently as possible and create a brighter future. About You We are seeking Disability Support Workers to assist Monday to Friday between 9am - 4pm at our Roma Hub! You will bring your...


  • Roma, Australia Dereka-Jo Williams Full time

    Join Our Dynamic Team and Make a Meaningful Impact! Our Roma team, recently awarded the Staff Excellence Award, are on a mission to enable people to live as independently as possible and create a brighter future. About You We are seeking Disability Support Workers to assist Monday to Friday between 9am - 4pm at our Roma Hub! You will bring your...


  • Roma, Australia Dereka-Jo Williams Full time

    Exciting Job Opportunity: Join Our Roma Team and Make a Real Difference! Get ready for a career that rewards your dedication like never before! At Multicap, we’re thrilled to offer an exhilarating combination of penalty rates and annual salary boosts, with each passing year of your dedicated service. Working at Multicap, you enjoy discounts at hundreds of...


  • Roma, Australia Multicap Full time

    Exciting Job Opportunity: Join Our Roma Team and Make a Real Difference Get ready for a career that rewards your dedication like never before At Multicap, we're thrilled to offer an exhilarating combination of penalty rates and annual salary boosts, with each passing year of your dedicated service. Working at Multicap, you enjoy discounts at hundreds of your...


  • Roma, Australia SPECTRUM CARE Full time

    Job DescriptionSpectrum Care provides a person-centered approach to individuals, providing the best in dependable, consistent, and affordable care services. If you are passionate about aged care, and disability and convey a great attitude, then look no further. At Spectrum Care, we assist and support employee's health and wellbeing and also provide...


  • Roma, Australia Ampol Full time

    Casual position at an ASX listed companyLocated in Roma, QLDCustomer service focus in our Distribution BusinessAbout the position:Under the guidance of the Territory Manager, Queensland, you will play a vital role in delivering top-notch service to customers, with a strong emphasis on safety, security, and maintaining the site's appearance. Your workplace...

  • Home Specialist

    1 week ago


    Roma, Australia Stockland Full time

    An exciting and rewarding role to be part of a homebuyer’s journey, working closely with them as their “go-to” person for all the touchpoints through the building process, until they become homeowners and settle into community life in Stockland Halcyon Promenade, located at Burpengary East. About the role Stockland Halcyon Promenade is just one...

  • Project Officer

    2 weeks ago


    Roma, Australia Maranoa Regional Council Full time

    Our community:Located approximately 500km to the west of Brisbane and covering 58,830km2, the Maranoa Region has a strong and diverse economy offering a range of lifestyle experiences. We are the gateway to Outback QueenslandRoma is the major regional hub with other supporting centres including the towns of Injune, Mitchell, Surat, Wallumbilla, Yuleba,...


  • Roma, Australia Randstad Full time

    Randstad Education are currently partnered with a high quality, family friendly, inclusive centre in beautiful Roma QLD. This well resourced Childcare Centre strives for best practise, meaning and purpose and child safety above all to ensure the children attending the service have an enriching educational experience.We are currently looking for a Certificate...