Operations Support Engineer

1 month ago


Adelaide, Australia Simonds Group (Corporate) Full time

WHY TEAM SIMONDS?

The Simonds story all started in 1949 with a passionate family man, Gary Simonds. He envisioned a builder that Australians could rely on to guide them through the process of crafting their perfect home. This vision remains at the heart of Simonds today with our commitment to making the Great Australian Dream a reality by placing home ownership within Australia’s reach.  

Becoming part of Team Simonds means becoming part of the family. Our people are the heart of what we do. Our homes are built for the community, by the community, with a local network of employees, trades and suppliers all working towards this vision. It is this passion, dedication, and excellence that you will find on every Simonds job site, office, and display centre across the country. Today, we stand proudly as an ASX listed & leading national builder servicing customers across Victoria, Queensland, South Australia, and New South Wales.

Simonds has helped shape Australia. Few can say that. Whether we’re looking back at the homes of yesteryear, what we’re building now, or everything that’s still to come. We’ve not only shaped what Australia looks like, but more importantly, how Australia homes.

THE OPPORTUNITY

Join our dynamic team in this exciting role as an IT Operations Support Engineer. Your primary goal will be ensuring the seamless functionality and optimal performance of our technology systems for end users.

Reporting to the IT Operations Manager, you will play a critical role in providing technical assistance, troubleshooting, and the timely resolution of IT-related issues to enhance overall user productivity and satisfaction.

Key accountabilities will include: 

  • Provide technical support for hardware, software, and network issues.
  • Troubleshoot and resolve IT problems through systematic analysis.
  • Log, prioritise, and manage support tickets using incident tracking systems.
  • Utilise remote assistance tools for efficient issue resolution.
  • Maintain documentation of common issues, resolutions, and troubleshooting procedures.
  • Collaborate with other IT teams to escalate and resolve complex issues.
  • Monitor system performance and recommend improvements to ensure optimal end-user experience.
  • Enforce IT policies and procedures to maintain a secure and compliant technology environment.

WHO YOU ARE

We are looking for a candidate with:

  • A tertiary qualification in IT related discipline with at least 2 years of relevant experience.
  • Excellent communication skills and ability to explain complex technical concepts to non-technical users.
  • Ability to diagnose and resolve a wide range of technical issues efficiently.
  • Knowledge of operating systems (Windows, macOS/iOS, Android), networking concepts (TCP/IP, DNS, DHCP), and desktop applications (Microsoft Office, etc).
  • Competence with Active Directory, deployment tools (such as Intune), and security software.
  • Expertise in configuring and troubleshooting peripherals like printers, keyboards, and headsets.
  • Experience using a ticketing management system.
  • Exceptional attention to detail and ability to remain calm during incidents.
  • Proactive and creative problem-solver, willing to learn new tools and techniques.
  • Driver’s license and willingness to travel to different Simonds’ sites (e.g., Display Homes.

WHY JOIN US?

Aside from a fantastic opportunity to join one of Australia's leading ASX listed residential builders, Simonds can offer you:

  • Great benefits across a wide range of products and services including a generous discount on our award-winning homes as well as all the great things that go in them. 
  • Access to our free employee well-being program, including counselling, nutritional, financial, and legal support for both you and your immediate family. 
  • Access to Simonds Reward Days - receive an extra day of leave per year. 
  • Opportunities for professional and personal growth through our Learning and Development programs on our inhouse Simonds Learning platform.  
  • Generous rewards and recognition.

A commensurate remuneration package will be negotiated with the right candidate.

If this sounds like your next opportunity, we'd love to hear from you as soon as possible

Please note: You must have unlimited Australian work rights to be considered for this role.

Recruitment agencies, thanks for thinking of us but we've got this one covered.



  • Adelaide, Australia Amazon Full time

    DESCRIPTIONSolutions Design Engineering is part of the Global Engineering Services (GES) team. The Solutions team is made of the Concept Engineering (CANES – Concept Applications ‘N Estimating Solutions) and Firm Engineering (FIRE - Firm Engineering for initiatives, Retrofits and Emerging Countries). We are responsible for contracting potential material...

  • Engineering Technician

    3 months ago


    Adelaide, Australia Babcock International Full time

    **Engineering Technician (Supportability) (LSA)**: - Location: Adelaide, SA, AU, 5000 Abbotsford, VIC, AU, 3067- Onsite or Hybrid: Hybrid**Engineering Technician (Supportability)** (LSA)** **Location: Adelaide or Melbourne based** - Fantastic opportunity for a tradesman looking to come off the tools. - Join a global defence leader, in a supportive,...

  • Second Engineer

    1 month ago


    Adelaide, South Australia SeaLink South Australia Full time

    About the RoleThe Second Engineer is a critical position within our maritime operations team, responsible for ensuring the safe and secure navigation of our vessels. This role requires a high level of expertise in shipbuilding and repair, with a strong understanding of welding, boiler making, AC & DC electrics, and hydraulic systems.We are seeking an...

  • Engineering Technician

    7 months ago


    Adelaide, Australia Babcock International Full time

    **Engineering Technician (Supportability) (Supply Support)**: - Location: Adelaide, SA, AU, 5000- Onsite or Hybrid: Hybrid- Drive success by offering crucial insights in life cycle cost analysis and technical decisions. - Become part of a company that prioritises and values authentic work-life balance. Embark on a journey of professional advancement with...


  • Adelaide, South Australia SeaLink South Australia Full time

    About UsSeaLink South Australia is a leading provider of ferry services, committed to excellence in safety and reliability. Our company values diversity and encourages applications from all backgrounds.Job SummaryWe are seeking an experienced Maritime Operations Engineer to join our team. As a key member of our crew, you will assist with the safe and secure...


  • Adelaide, Australia Babcock International Full time

    **IPS Engineering Technician (Supply Support)**: - Location: Adelaide, SA, AU, 5000- Onsite or Hybrid: Hybrid- Drive success by offering crucial insights in life cycle cost analysis and technical decisions. - Become part of a company that prioritises and values authentic work-life balance. Embark on a journey of professional advancement with this...


  • Adelaide, South Australia Green Light Full time

    About Green LightGreen Light is a leading consulting organization with expertise in Telecommunications and System Integration Services. Our client partner requires a Store Operations/POS Engineer to join their team on a 5-month contract, transitioning to permanent.Role OverviewThe Store Operations/POS Engineer will design, implement, maintain, and support...


  • Adelaide, Australia HealthcareLink Support Full time

    Full time position working 4 to 5 days a weekSupportive work culture and excellent learning opportunitiesWell designed practice with the latest equipment/technologyABOUT THE ROLEUtilise your passion for the dental industry and patient care in this pivotal role as a Practice Manager. You will take responsibility for the key performance areas that make the...

  • Support Coordinator

    2 days ago


    Adelaide Region SA, Australia Auscare Support Full time

    Flexible hours - work from home - Competitive hourly rate $65.00per/hr. - Take your NDIS knowledge to the next level. Grow with us! WE WANT YOU! Tired of working for someone else? Ready to take the next step and manage your own time on your own terms? In response to the high demand for Support Coordination services we are actively recruiting in the...


  • Adelaide, South Australia Randstad Full time

    About the CompanyRandstad partners with a well-established natural gas transmission business in Adelaide, known for its exceptional customer service and diverse renewable energy infrastructure.The RoleAs the Senior Mechanical Engineer, you will provide technical expertise for capital and operational projects, develop asset optimisation programs, and manage...


  • Adelaide, Australia Babcock International Full time

    **Engineering Capability Manager**: - Location: Adelaide, SA, AU, 5000- Onsite or Hybrid: Hybrid**Engineering Workforce Capability Manager** - Let your expertise guide your team to success - Hybrid working options available - Shape the future trajectory of engineering at Babcock As the Engineering Workforce Capability Manager, you are at the forefront of...


  • Adelaide, Australia Halcyon Knights Full time

    Halcyon Knights is looking for a Principal Data Engineer to join a large State Government Department in the Adelaide CBD.This pivotal role offers the opportunity to drive strategic data initiatives and improve service delivery outcomes that align with the department’s corporate objectives. ABOUT THE ROLE Strategically plan and deliver programs of work...


  • Adelaide, Australia Monadelphous Full time

    Across the Monadelphous workforce, you will find stories of people who took an opportunity to make a difference with us and built a career and lifetime friendships as a result. We employ over 7,500 highly- skilled people who contribute positively to our operations and the communities in which we operate. Ours is a culture built over 50 years, and it’s the...


  • Adelaide, Australia Wood Full time

    Wood is recruiting a Lead Mechanical Engineer as part of our strategic growth plan for 2024 and beyond. You will join our Operations business in a pivotal role as we partner with a major player in the Oil & Gas industry on a major brownfields Engineering Service Contract. Based in Perth CBD, this is a permanent role and is available as a full-time /...


  • Adelaide, South Australia Randstad Full time

    **About Us**Randstad is proud to partner with a renowned Adelaide-based natural gas transmission business, recognized for delivering exceptional service to its customers. With a diverse range of renewable energy infrastructure and gas transmission pipelines, this company provides a reliable source of energy across the state.**Job Summary**We are seeking an...


  • Adelaide, South Australia Randstad Full time

    Company Overview:">Randstad is proud to partner with a well-established Adelaide-based natural gas transmission business, renowned for providing exceptional service to its customers. The company owns and operates a diverse range of renewable energy infrastructure and gas transmission pipelines, ensuring a reliable source of energy to residential, commercial,...

  • Design Engineer

    2 months ago


    Adelaide Airport, Australia Leidos Airborne Solutions Australia Full time

    Job DescriptionWe are seeking a proactive and highly skilled Design Engineer to join our dynamic Design Team. This is an exciting opportunity for an individual eager to contribute to cutting-edge aviation operations and gain hands-on experience in a unique and challenging environment. As a Design Engineer, you will play a key role in supporting aircraft...


  • Adelaide, South Australia University of Adelaide Full time

    The University of Adelaide is a thriving centre of learning, teaching and research in engineering and science. As a casual academic staff member, you will be part of this vibrant culture, assisting with the delivery of undergraduate and postgraduate courses in the School of Electrical and Mechanical Engineering.We are seeking dedicated and passionate staff...


  • Adelaide, South Australia NGARE EMPLOYMENT SOLUTIONS PTY LTD Full time

    About VerbrecAt Verbrec, we're an ASX listed company with a focus on engineering, operations, and training services across the entire asset lifecycle. Our Adelaide office is seeking a Principal Mechanical Engineer to join their team.Job DescriptionWe're looking for a talented Principal Mechanical Engineer to provide technical support in the Engineering and...


  • Adelaide, South Australia Centurion Full time

    Job OverviewWe are currently seeking a full-time Operations Administrator for our Adelaide team, reporting to the Operations Manager. This role provides key administration and support to day-to-day operations.