Store Operations Engineer
7 days ago
Green Light is a leading consulting organization with expertise in Telecommunications and System Integration Services. Our client partner requires a Store Operations/POS Engineer to join their team on a 5-month contract, transitioning to permanent.
Role OverviewThe Store Operations/POS Engineer will design, implement, maintain, and support Point-of-Sale (POS) systems and related technologies in retail environments. This role ensures seamless operation of in-store systems, supports day-to-day retail activities, and drives innovation to improve customer and employee experiences.
Key Responsibilities:- System Maintenance and Support: Configure, deploy, and maintain POS hardware and software solutions across retail locations.
- Troubleshoot and Resolve Issues: Promptly address system issues to minimize business disruptions.
- Integration and Performance: Ensure seamless integration of POS systems with backend systems, including inventory, finance, and CRM, while monitoring system performance, security, and compliance with industry standards.
- Store Operations Enablement: Collaborate with store teams to understand operational challenges and provide technical solutions.
- Technical Innovation: Evaluate emerging technologies to recommend enhancements to POS and store operations systems.
We seek a highly skilled professional with:
- A Bachelor's degree in Information Technology, Computer Science, or a related field (or equivalent experience).
- 3+ years of experience managing POS systems in a retail environment.
- Proficiency with POS hardware and software solutions, as well as knowledge of retail operations, including payment processing, inventory management, and customer engagement tools.
- Experience with system integration and troubleshooting tools, familiarity with networking and security protocols for retail systems.
- Strong problem-solving and analytical skills, excellent communication and interpersonal skills to work with technical and non-technical teams.
$80,000 - $110,000 per annum, depending on experience and location.
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