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Administration Support Officer

2 months ago


East Melbourne, Australia AFAC Full time
  • Australian and New Zealand National Council for Fire and Emergency Services is based in East Melbourne 
  • Multiple opportunities- 2 x fixed term 12 month and 1 x ongoing  
  • Flexible working environment, supporting a hybrid WFH/Office balance 
  • Competitive remuneration including salary packaging options 
  • Contribute to Australia and New Zealand’s fire and emergency services sector 

About AFAC

AFAC is the national council for fire, land management and emergency service authorities in Australia and New Zealand, representing 35 member organisations, comprising permanent, part-time personnel and volunteers, totalling 295,000 firefighters and emergency workers. 

AFAC seeks to amplify the collective capability and capacity of emergency management organisations. Through connection, collaboration, and innovation, they support members to advance the safety and resilience of communities.

AFAC has several business units that facilitate a broad range of activities on behalf of its members. These include professional services, aircraft contract management, cross border deployment of emergency services personnel and other nationally significant activities such as management of the national conference and National Emergency Services Memorial.

The role - Administration Support Officer

These roles will provide various administrative support services to AFAC directorates across multiple teams. Responsibilities may include (but not restricted to) executive assistance, project support, administration, and coordination of strategic initiatives. The Officers will also be involved in assisting with the preparation and tracking the AFAC Strategy and business plan, ensuring the alignment of projects with organisational goals. 

As our Administrative Support Officer, you will also: 

  • Coordinate and prepare agendas and papers for meetings and collaboration/ governance meetings. 
  • Provide administrative support for various AFAC projects. 
  • Deliver and coordinate key administration tasks to achieve project milestones, outcomes, and timelines. 
  • Research, gather and synthesise information to develop high quality meeting papers and briefing documents.  
  • Maintain strong relationships with internal and external stakeholders, ensuring effective communication and collaboration. 
  • Contribute to the development of training materials, particularly for specific response scenarios such as electric vehicle fires. 
  • Assist Directors/Managers with preparation and proofing of Board and Council papers. 
  • Participate in broader AFAC activities as required by the organisation.

About you

This role will suit an individual who thrives on variety and getting involved in diverse and meaningful work. The successful applicant will love building relationships and working with a range of people, supporting different pieces of work across multiple AFAC teams. Project management is a feature across all the roles, and excellent time management, organisational skills and attention to details is critical for the successful completion of these nationally significant projects.   

You may currently be in an Administrative Services or Project Officer role working with external stakeholders as well as across internal teams. This is a hands-on role, and while our organisation is small, our member base is extremely large. The role will require someone who is self-motivated and driven with excellent stakeholder management skills.  

The successful applicant also will possess: 

  • Sound experience in an administrative support or project coordination role.
  • Highly developed written and verbal communication skills including ability to write briefing papers and reports.  
  • Well-developed data management skills including use of MS Excel, SharePoint, Zoom, MS Teams.  
  • High-level written and verbal communication skills with extra attention to detail. 
  • Demonstrated experience working with collaborative online software tools (e.g. SharePoint, whiteboarding, Zoom/MS Teams).  
  • Excellent communication skills to liaise with key stakeholders.  
  • Strong organisation skills with the ability to prioritize and meet conflicting deadlines.  
  • Ability to work in an efficient and independent manner whilst being in a team environment.  
  • Can do attitude, good work ethic, quick turnarounds, collaborative with a flexible and proactive approach.  

The culture at AFAC

AFAC is a vibrant, active and flexible workplace. AFAC is a not-for-profit organisation based on an all-inclusive collaboration model and office values of respect, communication, results and teamwork.

At AFAC, we are committed to fostering an inclusive culture; valuing diversity and ensuring a safe and respectful workplace.

How to apply

For more information about the position and key selection criteria, the position description can be found here by clicking on this link to open a PDF. (The document opens in a new browser window.) Please apply on-line and provide a cover letter and CV that best demonstrate your motivation and ability to meet the requirements of this role. If you would like to request a reasonable adjustment to support your application, this can be done at any stage of the recruitment process, by contacting hr@afac.com.au.

Applications close Monday 23rd September 2024 however we will review applications as we receive them so if this position is of interest to you, apply today