Concierge

2 months ago

Canberra, Australia JLL Full time

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.

What this opportunity involves:

As a Concierge - Receptionist, you will play a key role in providing a welcoming and professional reception service within our Government Agency client buildings.

An Overview of the role:

  • Provide a welcoming and professional reception service, offering information and directions as needed.
  • Deliver a holistic "customer service experience" to staff and visitors.
  • Assist with the set-up of audio-visual equipment within the Conference Centre.
  • Support client staff and visitors/contractors during emergency situations.
  • Notify defects issues for managed areas to the Property Help Desk.
  • Assist staff with queries related to facilities management services and amenities.
  • Accept, monitor, and control bookings for various facilities within the building.
  • Provide remote concierge services, including meeting room booking and email delegation.
  • Aid in basic administrative tasks for large conference groups.
  • Coordinate with cleaning and catering contractors to ensure conference and meeting rooms are properly cleared and cleaned.

Sounds like you? This is what we are looking for:

We are looking for a motivated self-starter who is proactive with a keen eye for detail and the ability to balance multiple priorities while seamlessly delivering outstanding customer service to our client.

Someone with a can-do attitude with proven ability to build and maintain relationships. A strategic thinker who is capable of dealing with ambiguity and solve complex problems effectively.

  • Australian Citizenship is essential due to client requirements.
  • Experience in Concierge, Customer Service, Hospitality or similar.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Interested candidates, please apply following the link below quoting job reference number REQ385754.

Location:

On-site –Canberra, ACT

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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