Service Supervisor

2 months ago

Kalgoorlie Boulder, Australia Epiroc Australia Pty Ltd Full time

At Epiroc, our vision is "Dare to think new".

We challenge our way of working, thinking and acting to find new and sustainable solutions in a rapidly changing world. We see possibilities and dare to question the status quo.

This is your opportunity to join the Epiroc team and enter a world of innovation, commitment and collaboration.

We are currently recruting for a Service Supervisor for our Kalgoorlie Service Centre. The position is Kalgoorlie residential, Monday to Friday. This position will provide an opportunity to make a valuable contribution to a successful Service Centre and team at large.

Responsibilities of this role consists of but are not limited to the below:

•    Promote and maintain a safe and compliant work environment 
•    Machine rebuilds, midlifes and PCR
•    J4 Projects
•    Coordinate and supervise technicians to deliver exceptional service
•    Build sustainable relationships with all stakeholders and provide exceptional customer service 
•    Identify and coordinate employee training and development needs 
•    Apprentice program management 
•    Rock drill and component overhauls

The successful applicant must have:

•    Extensive multidisciplinary supervision knowledge and experience in an OEM environment
•    Relevant Trade Certificate 
•    Planning and resource experience
•    Effective people management and leadership skills and experience 
•    Excellent communication skills
•    Problem-solving ability and trouble shooting skills
•    Commitment to providing quality customer service
•    Ability to handle and work under pressure
•    Good report writing ability and proficient computer literacy

You must be a strong team player with a positive attitude and commitment to all areas of service operations. In addition, Epiroc is committed to safety, health, the environment and quality and we need you to be too.

As part of our recruitment process, we require a National Police Clearance, pre-employment medical and drug and alcohol screen amongst other verification requirements.

What we offer:

  • Super on all hours worked
  • Company paid Income Protection
  • Unlimited career opportunities
  • Paid parental leave for primary and non primary carers
  • Above NES long service leave
  • Years of service recognition awards
  • Training and mentorship opportunities

Epiroc Australia is part of a large global company that operates in 150 countries and employs over 13,000 people worldwide. With a strong focus on automation technology, Epiroc markets and services well known mining equipment as well as extensive ranges of consumables and other mining and construction related equipment. 

We are an equal opportunity employer and encourage women, Aboriginal, Torres Strait Islander people and people from culturally diverse backgrounds to apply.
 

United. Inspired. Performance unites us, Innovation inspires us, and commitment drives us to keep moving forward.

In the 150 countries where you can find Epiroc, we encourage our employees to take ownership of their own development and careers with the support from their leaders.

We are committed to give you every opportunity to succeed in a culture of innovation, diversity and collaboration, combined with a caring atmosphere.

Diversity and sustainability are key to grow fresh and innovative ideas and solutions for our customers. Epiroc is a leading manufacturer for the mining and infrastructure industries. Learn more at www.epirocgroup.com

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