Network Engineer

We’ve been trusted to serve Aussie communities since 1914 and grown to become a top 30-listed on the ASX with 120,000 team members and a portfolio of iconic brands. At Coles Group, you’ll not only get to make a difference to millions of Aussie lives—you’ll also get to see your impact.

About the team
 

Technology is the backbone of our business. Every day, our team solves complex and meaningful problems. Those solutions help thousands of our fellow team members succeed and make millions of customers lives easier every day.

As the way we shop continues to evolve, our Digital team keeps us at the forefront. Driven by our innovative, inclusive, and forward-thinking culture, we’re constantly looking at ways to reinvent the shopping experience for our customers and build the next generation of digital retailing.

We are on the lookout for an experienced Network Engineer to join one of Australia’s largest corporate networks. In joining Coles, you will gain the opportunity to work on cutting edge technologies, services and solutions and offer ongoing support for complex issues across Coles’ wider Voice and Data Network Support Team.

About the role    

Reporting to the Team Lead – Network Services, you will provide technical experience across complex and business-enabling initiatives and offer ongoing operational and project support across a large and complex network environment.

This role will see you become the catalyst in building and configurating the Coles Network. You will also provide Level 3 operational network support including changes, tasks, and incidents. 

As the Network Engineer, you will offer operational and project  support across Coles’ large and mission-critical network . Joining a team of  seasoned and highly experienced engineers, you will provide support through the lifecycle of large enterprise networks by working on business-critical issues across multiple offices, distribution centres, technical picking sites, and retail locations. 

About you and your skills

You will be the main escalation point  for Level 3 operational support  related issue or service and provide the best network and network support experience to Coles’ team members, and its partners and customers.

You’ll have:

• In-depth knowledge of Cisco network technologies such as routing and switching - essential.
• Commercial expertise working across a large corporate network environment working on new projects, and offering  Level 3 support across Cisco - essential.   
• A drive to learn and develop new skills across other network related services and solutions.
• Experience in supporting management, stakeholders, and vendors across functional and technical issues.

We are looking for an experienced and dedicated Network Engineer with proven experience in supporting Level 3 operational initiatives. You will have proven capability in implementing and maintaining enterprise level network services in a large-scale, complex, and distributed business environment.

You are a self-motivated individual who thrives in a busy and complex operational network environment, while offering complex and system-critical support and advice across a large network and infrastructure. 

You’ll also need

• Cisco CCNP or similar work experience
• Cisco technologies; SDWAN, SD-Access, Data Centre Switching, ACI , WAN, LAN, WIFI, Voice
• In depth understanding of network concepts (LAN/WAN/routing/switching)
• Knowledge in network automation using Python and network automation.
• Knowledge of Network management and monitoring tools.
• Experience in software testing and cisco software life management.
• Practical experience of DNS and DHCP technology changes
• Demonstrable technical end user service restoration skills
• The self-motivation, reliability, and proven ability to work as part of a technical team
• NETOPS would be advantages with associated programming skills
• Knowledge of Network Support tools; packet tracing, etc

#LI-DIG3