Patient Service Assistant

3 weeks ago

Liverpool, Australia Fresenius Medical Care, Asia Pacific Full time

Position: Patient Services Assistant

Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. Ensures cleanliness and neatness of patient’s environment and stock room Ensures cleaning of the Isolation rooms is done when required. Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering Serves, distributes and collects patient / visitors meals and refreshments Arranges patient transport from Dialysis treatment Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic Monitors consumable stores and orders stock as required Confirms delivery of stock, checks inventory and documentation Performs stocktake when requested Maintains Clinic Manager database Ensures routine collection and appropriate disposal of linen, rubbish and contaminated waste Orders and pack away linen Assist in the collection of blood samples by pathology lab, help spin blood before collection Participates in Quality Improvements activities as required by the Dialysis Clinic Manager Ensures/promotes a safe, secure and healthy working environment to staff and a comfortable, safe environment for visitors and patients as detailed in the Workplace Health and Safety policy (FMEAU-28). Engages in internal and external in-service activities to enhance / maintain skills and knowledge. Career with a purposeWe offer an opportunity to create and deliver treatments that save and change lives for the better. We’ll support your ongoing development. And you’ll be part of a dedicated team of people who inspire each other to create the best possible healthcare outcomes each and every day. Inclusion and diversityJoining Fresenius Medical Care means becoming part of a team that values diversity. We embrace the wealth of different backgrounds, cultures, experiences and opinions that make up our workforce and strive to create an inclusive atmosphere in which all our employees feel valued. StabilityDeveloping innovative products and continuously improving our renal therapies made us the clear market leader in the production of hemodialysis machines, with sustainable, profitable growth . This position provides our 125000 employees with the stability and security they need to help improve the lives of our patients. Learning and developmentWe offer participation in programs at world-class business schools, leadership development, regular training for our nurses, health care professionals and manufacturing staff and digital access to high-quality educational content for all employees worldwide 24/7. Local benefitsOur employees enjoy both local and global opportunities for growth and personal fulfilment. We offer local benefits designed to suit the requirements of the respective country and place of work to create ideal conditions everywhere. Work-life balanceWe want to empower people to deliver better care. Therefore, we promote a better work-life balance through flexible working hours, part-time models, the possibility to work from home, and more.

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