Customer Experience Consultant

3 weeks ago


Melbourne, Australia Scape Full time

WHO WE ARE? 

Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 17,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a unique, amazing experience and a safe environment to help students make the most of their studies. 

THE IDEAL CANDIDATE 

We're on the lookout for passionate Customer Service Representatives to join our team of legends in Sydney. If you love a role filled with variety, where each day brings new challenges and rewards, you've found your perfect fit at Scape.

As a Customer Service Representative, you'll be the face of Scape, delivering top-notch service and support to our residents and our visitors. You'll need exceptional communication and organizational skills, a knack for problem-solving, and a passion for delivering outstanding customer experiences.

PERKS & BENEFITS

At Scape, we are all about creating and sharing the good vibes. Below are just some of the scape-tastic perks of joining our team:  

  • Annual flu vaccinations and skin checks 
  • Insurance discounts up to 10% (Bupa, nib and NobleOak) 
  • A month dedicated to your well-being and health (plus a day off, to celebrate however you want) 
  • Passionate work environment 
  • Birthday leave 
  • Generous referral bonuses (up to $5k) 
  • EAP, Sonder & Duress support

 THE FINE PRINT  

At Scape we honour and welcome our rich heritage and contributions of First Nations and Indigenous peoples. Our workplace embraces diversity and strives to create an inclusive environment that respects and values your culture, traditions, and perspectives. Join us in building a harmonious and empowered community where everyone's voice is heard and celebrated. 

This is a great time to be joining a growing business, that is willing and able to make a difference for our student residents, stakeholders and the community as a whole. 

Please note that we will review applications and contact candidates on a rolling basis. The earlier you apply for this opportunity, the better 

If you feel you would like to join our team, apply now with your CV and 1-page cover letter 

No agencies please. 


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