4WD Retail Salesperson

3 weeks ago

Port Macquarie, Australia ARB Australia Full time

At ARB, we're not just a brand; we're a lifestyle. Our passion for off-road adventures drives us to innovate and create products that enhance the customer journey. As an ASX top 100 company with over 2200 employees globally, we take pride in our commitment to excellence. Our reach spans across 100 countries, supported by regional offices in the USA, Europe, Thailand, New Zealand, and the Middle East. Our reputation has been built on high-quality products, with services delivered by people who are passionate about quality, reliability, and practicality.

Reporting to the Branch Manager, the Retail Salesperson's responsibility is to provide a superior level of service to customers seeking to purchase ARB accessories. The primary function is to engage with vehicle owners, branch management, 4x4 technicians, motor vehicle dealers, and trade resellers to address queries, place bookings, and ensure jobs on each vehicle are executed and delivered on time.

Key Responsibilities:

  • Manage and process customer orders, including keying in orders, tracking deliveries, and ensuring accurate invoicing.
  • Provide administrative support to the sales team, including preparing sales reports, maintaining customer databases, and assisting with stock control.
  • Answer sales inquiries both over the counter, by phone, and via email from consumers, automotive retail trade customers, and automotive dealers.
  • Assist with the organization and execution of special events such as 4X4 Shows and Open Days.
  • Provide support and backup for the Branch Manager.

About You:

  • A very strong customer service ethic.
  • The ability to work as a member of a team.
  • The drive and ambition to grow and develop within the business.
  • A passion for four-wheel drives.
  • Strong computer knowledge.

What's in It for You?

  • Work for an international brand and industry leader.
  • Generous employee discounts.
  • Work in a team-focused environment.
  • The opportunity to work overtime as required.

Remuneration will be determined by the applicant's experience/skills

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