Student Engagement Administrative Officer
4 weeks ago
Faculty of Business and Law
The Faculty of Business and Law have considerable experience and influence in providing high-quality and transformative education and research across Australia. One of our great strengths is our ability to produce industry-ready graduates, making us a university of choice for high school students.
We provide an environment that encourages staff and student learning and innovation. Our programs and the wider Faculty of Business and Law experience encourage critical thinkers who develop into self-directed, motivated, and active learners.
The Student Engagement team within the Faculty is a dynamic, creative, and fun team to work in. We are hardworking and committed to continuous improvement by finding innovative solutions to any challenges that may arise in the course of our work. Our team looks after the areas of student attraction and engagement, global opportunities, and student employability.
Your new role
As the Student Experience Administrator, you will have the opportunity to work on a variety of projects and tasks that encompass supporting and enhancing the student experience. You will support a dedicated team of Student Experience professionals and be at the heart of supporting students and related activities and events.
In this role you will:
Collate and organise tasks for area activities, such as booking rooms, catering, liaising with suppliers; Prepare documentation ( reports, minutes of meetings, correspondence), using the full range and features of MS Office applications, in accordance with the requirements and standards of the work unit. Respond to incoming enquiries and requests from school/and students in a proactive, accurate, customer-focused and professional manner, ensuring that information provided is in accordance with work area rules, regulations and processes. CRM experience would be advantageous; Coordinate arrangements for and schedule meetings and appointments including inviting attendees, booking venues and arranging catering, as required. Manage another staff member’s diary. Liaise with relevant staff ( functional service areas –HR, Finance etc) to support school/area operational requirements. Act at the first point of contact for the reception of visitors and internal/external clients of the area. Undertake general clerical tasks including photocopying and dispatch of correspondence. Administer, process and maintain records and relevant forms in a timely and accurate manner. Facilitate the procurement of consumables for the area ( stationery, equipment) within delegated financial limits and in consultation with relevant school/area staff. Maintain and update records and information within the work unit via the established records management system and procedures Assist SE team as the need arises ( Open Day, Orientations, and prospective student events) You will require current work rights in Australia that match the tenure of this role.
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