OMEGA Assistant Boutique Manager | Perth

4 weeks ago


Perth, Australia Swatch Group Australia Full time

About OMEGA

Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and luxury that is renowned worldwide.

The Role

The Assistant Boutique Manager will be hired to continuously achieve sales targets, deliver impeccable customer service, develop strong client relationships and client records within the boutique, oversee and support the daily operations of the boutique and be an ambassador for the OMEGA brand.  This position supports the Boutique Manager leading by example at all times, running daily operations, organising rostering and managing stock inventory.

Responsibilities

Boutique Operations

  • Ensure the boutique operates smoothly in the absence of the Boutique Manager at all times
  • Planning of rosters for all areas of the boutique
  • Continually review operational reports and records to ensure company policies and procedures are being upheld
  • Ensuring the set up and set down processes are smooth running and to company requirements
  • Daily reports are sent to relevant management making sure all figures balance.
  • Monitor stock processing (incoming / outgoing), boutique transfers, damaged returns and Customer Service inventory maintaining correct levels at all times
  • Assist solving problems that impact boutique service, efficiency and productivity
  • When required, manage daily KPI reporting and any other required monthly or head office reporting

Sales & Service

  • Support Boutique Manager ensuring sales targets are achieved
  • Lead developing and maintaining a client database through strong sales
  • Open and close the boutique independently
  • Ensure adequate focus on building local clientele VIP relationships

Leadership & People Management

  • Support the Boutique Manager motivating sales employees for optimal performance and sales results
  • Provide ongoing feedback to Boutique Manager on the performance of sales employees
  • Support the Boutique Manager in assessing the training needs for sales employees
  • Support the Boutique Manager developing the skills of sales employees and identify where improvement is needed

Learning & Development

  • Support Boutique Manager implementing agreed training programs for all boutique employees
  • Support Boutique Manager executing E-Learning and ensure completion of all modules
  • Develop own comprehensive OMEGA brand and product knowledge base

Customer Service Performance

  • Support the Boutique Manager and OMEGA Customer Service Manager with daily operational support for Customer Service in the boutique
  • Oversee and provide feedback to OMEGA Customer Service Manager on boutique Customer Service employees

Skills and Experience

  • Minimum 3 years retail experience in the luxury sector preferred
  • Proven staff management experience desirable
  • Tertiary qualifications in Business administration an advantage
  • Highly developed and proven customer service and client relationship skills
  • Excellent organisational skills
  • Excellent oral and written communication skills
  • Good computer literacy skills
  • Good time management skills
  • Team player
  • Energy, drive and enthusiasm
  • Impeccable grooming and presentation
  • Visual merchandising flair
  • Full and flexible availability
  • Luxury watch industry knowledge and experience an advantage

Benefits

  • Staff product discounts
  • Product training
  • Sales training
  • Rotating roster
  • Team based sales incentives


  • Perth, Australia Swatch Group Full time

    **About OMEGA** Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and...


  • Perth, Australia Swatch Group Full time

    **About OMEGA** Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and...


  • Perth, Australia Swatch Group Full time

    **About OMEGA** Since 1848, innovative watchmaking has been the cornerstone of OMEGA’s heritage, but it is also inspired by sports timekeeping, the conquest of space and of course its enviable role in support of the world’s favourite spy. Thanks to OMEGA’s pioneering spirit and iconic designs, the brand has established a reputation for quality and...


  • Perth, Australia Retailworld Resourcing Full time

    **Boutique Manager | Perth** - Exceptional training on offer - Grow personally and professionally - Develop and coach a team of stylists Global bridal and formal dress boutique. Passionate leader to support the team in exceeding client experience and influencing client decisions. Join the team today! **The Company**: Our client has been operating in the...

  • Boutique Manager

    4 weeks ago


    Perth, Australia Van Cleef & Arpels Full time

    Reference Code: 91225**Boutique Manager - Van Cleef & Arpels, Perth**: - Perth, WA, AU- Permanent**WHO ARE WE?** A High Jewelry Maison with a strong heritage who promotes exceptional know-how in an enchanting and creative environment! Our Maison is looking for talented individuals who contribute to developing and transmitting their expertise with care and...

  • Boutique Manager

    4 weeks ago


    Perth, Australia Seven Migration on behalf of Watches of Switzerland Full time

    Boutique Manager (Retail Manager) **Overview**: Established in 1997 as a single storefront in Perth, Watches of Switzerland is today Australia’s leading and largest official boutique retailer of exclusive luxury watches. Family-owned, the company delivers an expertly curated customer experience through its portfolio of prestigious boutiques in major...


  • Perth, Australia Employment Hero Full time

    Exciting opportunity to work for one of the world’s most prestigious luxury brands Montblanc has revolutionised the culture of writing with breakthrough innovations since 1906. Today, the Maison continues to push boundaries and evolve the expression of fine craftsmanship across each of its product categories. Reflecting its ongoing mission to create fine...

  • Boutique Assistant

    18 hours ago


    Perth, Australia Richemont Full time

    Are you a good match? We are looking for a Boutique Assistant to support our Sales Associate during the sales process and elevate the client experience. You will be responsible for delivering high levels of customer service and engagement to each client with respect to Van Cleef & Arpels' spirit and heritage.   What are we expecting from...

  • Boutique Assistant

    16 hours ago


    Perth, Western Australia Richemont Full time

    Join our team as a Boutique Assistant!We are in search of a dynamic individual to assist our Sales Associate in providing top-notch customer service and enhancing the overall client experience. Your role will involve upholding the values and legacy of Van Cleef & Arpels while interacting with clients. What we need from you:As part of the team reporting to...

  • Assistant Manager

    1 month ago


    Perth, Australia Crown Perth Full time

    **Assistant Manager - Fusion** **Your mission: To create memorable experiences for customers and colleagues by assisting the Bar Manager with maintaining the business operation of Fusion.** At Crown Perth memorable experiences are created when we work together. As an **Assistant Bar Manager** at Fusion you will be responsible for assisting the Bar Manager...


  • Perth, Australia Swatch Group Full time

    **About Swatch** Colorful, happy, loud, shrill and forever re-interpreted in different ways. Since the “second watch” was born in March 1983, hundreds of millions have been sold. In a very short space of time Swatch has become one of the most famous brands in the world - and all the while remaining true to itself. On average, a new Swatch design is...


  • Perth, Australia Nestle Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **_Nespresso_**, we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how...

  • Concierge Attendant

    1 month ago


    Perth, Australia Crown Perth Full time

    At Crown Perth memorable experiences are created when we work together. As a Concierge Attendant at Crown Towers you will be responsible for enhancing guest satisfaction. You will do this by providing information and securing arrangements on guests’ behalf regarding events, activities, transport and additional services to guests during their stay, in...


  • Perth, Australia Nestle Operational Services Worldwide SA Full time

    B-Corp certified and committed to sustainability - Flexible Schedule to Support your Work-Life Balance - Enjoy a cup of coffee while you work! Are you ready to bring a little extraordinary into your life? At **Nespresso,** we blend vibrant people and products together to create careers that elevate coffee and your everyday. It's just the beginning of how we...


  • Perth, Australia Perth & Kinross Council Full time

    Job Description Supply Pupil Support Assistants - PKC10514 £ per hour Various Locations Throughout the Perth & Kinross Council Area As a Pupil Support Assistant (PSA), you will work as part of a team supporting children and young people who have additional support needs to access learning under the direction of other members of the team. Children...


  • Perth, Australia Retailworld Resourcing Full time

    **Assistant Manager | Perth CBD** - **Salary $58k package**: - **Career growth on offer**: - **Iconic Australian retailer** **Fabulous chance to secure your position and watch your career bloom. Join the exciting revival of this Australian brand! Set roster for life balance.** **The Company**: Be a part of the next generation in this Australian brand....


  • Perth, Australia Retailworld Resourcing Full time

    **Assistant Manager | Perth CBD** - **Salary $58k package**: - **Career growth on offer**: - **Iconic Australian retailer** **Join the exciting revival of this Australian brand! Fabulous chance to secure your position and watch your career bloom. Set roster for life balance.** **The Company**: Be a part of the next generation in this Australian brand....


  • West Perth, Australia PKF Perth Full time

    PKF Perth is a member firm of the well-known and successful international accounting network PKF. Nationally PKF is represented in every Australian state and is one of the top 10 accounting networks in Australia. We are currently seeking Audit Supervisors & Assistant Managers to join our growing and successful audit division. **Key responsibility of these...


  • Perth, Australia The Westin Perth Full time

    The Westin Perth is looking for our next Mini Bar AND Rooms Service Attendant who will support our in-house guests with their dining experiences and requests. About the company: The Westin Perth Hotel is a rejuvenating haven with luxury accommodation and 5-star amenities, located dynamic city center location. The Westin Perth provides a refreshing location...


  • Perth, Australia people2people Full time

    **The Firm** This WA boutique law firm who specialise in Commercial legal services are based in West Perth and focus on a collaborative work environment and solutions. **The Position** As a Receptionist/Office Assistant you will be the face of the law firm presenting a professional first impression on the phone and in person. The role will see you...